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Customer Ratings & Reviews

Model:
MGYL3AM/A
SKU:
10551063
$529.90

Customer reviews

Rating 4.7 out of 5 stars with 17902 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 820 Showing 16,381-16,400 of 17,902 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought this as a Christmas gift for a family member. I havr been using the older Gen AirPods, but I can see why the hype on these devices. Great sound quality, premium feel, vibrant colors, seamless pairing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought this as a Christmas gift for a family member. I havr been using the older Gen AirPods, but I can see why the hype on these devices. Great sound quality, premium feel, vibrant colors, seamless pairing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought this as a Christmas gift for a family member. I havr been using the older Gen AirPods, but I can see why the hype on these devices. Great sound quality, premium feel, vibrant colors, seamless pairing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Medium

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality construction, but the sound skips constantly. Not really a great headset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods Max review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but they don’t fit my head very well. Not the best headphones for gym

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So uncomfortable not worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for Black Friday, it arrived, I opened it, I put on the headphones and they were probably some of the most uncomfortable headphones I’ve ever put on my head. I honestly did not care at all about the sound quality because pretty much all headphones like this have good sound quality what really matters is whether or not it actually feels good on your ears and on your head and this feels worse than something that I could get for like $25, absolutely not worth buying and I will be returning this to Best Buy later today. I feel like the kind of people that want to own these or just people who care more about being seen with an expensive Apple product than they do about whether or not the product itself is worth buying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total fail

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpod max is not ready. It provides great sound but it's bluetooth voice capability while on the phone, is very poor. Callers on the other end of the phone complain they can't hear my voice too well--very low. Also, the battery went on mine after a year. It does not charge anymore after multiple resets and troubleshooting tasks. Totally rip off from Apple.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hurt my head a bit not comfotable for long wear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sot if hurt my ears, not comfortable enough per the price goes compared to Boss QC ones

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay accessory

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great but battery runs low fast pretty great noise cancellation though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They really are just ok for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them they aren’t as noise canceling as I think everyone tries to say they are. Not saying I do not like them they, but just a bit five stars because they are very expensive compared to others in their genre of headphones. Comfortable enough not necessarily worth the $500 if you are on the fence I would go with a cheaper pair just my advice.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good, but not $600 good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are heavy and not comfortable at all. The speakers are good, but not nearly $300 better than my AirPods Pro. The noise cancelling on these is a little bit better than the airpod pros, but the transparency is significantly worse than the pros. Overall a great fashion piece and good headphones, but you are definitely overpaying

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling but poor comfort for my head and ok sound quality

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ugh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate hate hate the fact that there is no turn-off button even though it has two working buttons. I could just shut it off and save battery but instead, it knows when its not in use and goes into a battery saving mode...like what? Other than that it fits ears comfortably and the noise cancellation is perfect.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound doesnt match price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these are average at best. There are many other wireless headsets at less cost that sound as good or better. Ecosystem doesnt save them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Software Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 1 year and 8 months. They stopped working because of a software issue made by them. I do not recommend this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was really good and so was the noise cancellation. Sadly had to return bc of the way the headphones hurt my head. After wearing for about an hour your head starts killing you and I developed a migraine bc of it. Plus it doesnt hold a charge very long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned, Sony XM5 are superior

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I basically have Apple everything, including a $20k Mac Pro. I really wanted to like the AirPods Max and there are some things I like about them. It’s cool how integrated they are into the Apple Ecosystem and how easy it was to fire them up. The sound is horrible for any music with climactic moments. They are fine for voice and some music genres, but they are nowhere near what people have praised them to be in all the reviews I watched before getting them. Within the first hour of receiving the AirPods Max, I played some of my favortie songs and the peak moments were just FLAT! My wife said she saw the disappointment on my face. I did some more research and decided to get the Sony XM5 and tested several songs, there literally is no comparison. The Sony XM5 beat them by a longshot. Several reviews said the Sony’s are a little better—wrong—there is a big gap. It’s simple, buy them both and test them yourself, you’ll return the AirPods Max just like i am doing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microphone issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is pretty good, the only downside is the microphone on these. It’s horrible and sounds like you are in a trunk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Heavy Headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are way to heavy when you wear them. They started to make my ears warm after like 10-15 mins on my ears. Also they do have good bass and sound good. But I don't think they are worth the money. Plus the thing you put the the headphones in are a joke. And they are always on unless you place them in that pouch thing. WHY NOT HAVE A ACTUALLY CASE LIKE BOSE OR SONY. If you want good headphones go with Sony or Bose.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset it's heavy to my head makes me headache.

    I would recommend this to a friend