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Customer Ratings & Reviews

Model:
MGYL3AM/A
SKU:
10551063
$529.90

Customer reviews

Rating 4.7 out of 5 stars with 17902 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 822 Showing 16,421-16,440 of 17,902 reviews
  • Rated 3 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far only issue is that when you answer phone calls it sounds muffled.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Airpodmaxpros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hella expensive , but the noise cancelling is sick when you at a family get together & you’re in your own world. Actually kinda nice, scared to wear them pumping gas in the hood i would consider a conceal & carry permit. These will be turning heads ngl

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Better options out there for that price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and battery life just not very comfortable and would not stay on my head and kept falling off and giving me a headache also would not stay connect to my phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what everyone brags about

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are heavy and bulky. Sound sounds muffled

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad connectivity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not connect. Has had connectivity issues for the past year

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Headphones I’ve Ever Owned

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m writing this review a few months after buying these, and with them now in the trash. Hundreds of dollars wasted. These things have broken 3 times in the few months I’ve owned them. Not pairing. Randomly not connecting. Not turning off when in their weird little case. One time they just wouldn’t turn on at all - apparently the chip inside was fried. I’ve taken them to the Apple Store to have them fixed, but yet a month later they break again. How?! They literally never leave my home unless I’m taking them to be repaired. Never been dropped. Never been near water - they were used to game and watch movies. Please don’t waste your money on these. They’re already absurdly overpriced, and the sound quality is just as mediocre as a regular pair of AirPods (don’t even get me started on the bad quality of those either). Save your money, buy a pair of Sony headphones, or literally any other Bluetooth headphones. These AirPods Max are worthless,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but the pressure its giving on my head after 20 mins of wearing isn't.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    hmmm... really wanted to like thjem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is too heavy and too tight. i get massive headaches from wearing it for 5 mins...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them. I was on the fence about purchasing for so long because they are expensive, but 100% worth it in my opinion. Love the noise cancellation and the sound quality is fantastic.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound, too heavy though.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sound quality and ease of use between devices. Totally HATED the case and the inability to easily turn it off to conserve battery life. Using them intermittently during the day was fine, but when I tried to travel with them, they were just too heavy to wear for hours. Ended up returning them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not living up to typical Apple longevity.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace due to inside condensation frying the device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent, but not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of headset, but not sure if it's worth the price. There are other headsets out there that sound just as good at $200 less.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My heads too big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a big head. Didn’t last the test of time in comfort. Started having pressure pains on side temple.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Heavy and uncomfortable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously heavy and uncomfortable. I feel this is a product miss by Apple. The pairing is fast and audio is great but I just can’t wear for short let alone extended periods. The fact they charge by lighting is also annoying and you need a proprietary 3.5mm to lighting cable if you want to use on a flight with in flight entertainment. Not recommended.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somehow I thought I would get WIFI sound Not Returned

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $500 is just outrageous for these headphones that are terrible. It can’t even swivel when worn around your neck

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a mixed review on these. The sound quality is AMAZING, the material of the headset is pure PREMIUM but the actual weight is too heavy to wear for working out, walking or even sitting still. Also I don’t like that you cant store them I.e fold. If you want the current “cool thing” then yes, but I’ll just stick to the Beats3 Studio

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Plain Jane

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. But over priced for what they are……Just saying

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs work on battery life.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound fantastic… Apple ease of use, fantastic. Battery drain. TERRIBLE.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth $550

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing about these is the ANC and that it’s not made of plastic. The sound is extremely flat and there’s little to almost no bass to this to give you a full sound. For $550 I expect much better than this. Go with the Sony WH-1000XM4 if you’re looking for ANC that is just as good and better sound. Disappointed that Apple is charging this much for what felt like an unfinished product. Returned same day

    No, I would not recommend this to a friend