Customer Ratings & Reviews

Slip off when you are doing activities that involve a lot of moment. Does not compare to other headphone brands when it comes to how loud they are.

Owned these for 3 weeks and already having several issues. 1) They keep disconnecting & reconnecting randomly. 2) Any sudden head movement and the right ear stops working and only the left ear plays. 3) ANC randomly cycles through all 3 modes on its on. 4) Battery drains significantly fast I’ve did 3 factory resets and it hasn’t fixed anything. I made an Apple Genius Bar appointment. This is ridiculous especially for this price point and only owning them for barely 3 weeks.

Sound awesome when they worked exchanged for a over the ear beats

These are the best sounding and offer awesome noise canceling, they can be a little heavy if you aren’t used to wearing headphones.

Headphones are having problems connecting to apple devices and apple care has not been helpful with solving the issue.

Sounded great but was too small for my head. Ear cups sat on my ear lobes and whenever I turned my head I got a lot of sound leakage which was especially bad when using noise cancellation

This was by far the worst experience I’ve ever had purchasing an item from a store.. I ordered this product online and was told it would be delivered the next day.. once the next day comes the “ shipt” delivery person decided to not even attempt to deliver and mark the item down for a refund I did not request which is now holding $479.99!of my money hostage for up to “ 20 business days” THIS IS ABSOLUTELY RIDICULOUS!! And ruined my Christmas due to pure incompetence!!!

Was only able to use these for a week before one side of them didn’t produce any sound so now I have to turn them in to get repaired which is a bummer. I tried over 20 times to reset it and nothing has helped fix the issue with the sound.

Not as good as I’d hoped. Returned item within 4 days

Bought these as a gift. The were still connected to someone’s Apple account and I was unable to use them. This is ridiculous. I cannot believe that they would not do a quality check on this item, considering how expensive they are. I am very disappointed.

Honestly these are not worth the money, they dont get very loud and the noise cancellation is better on the pros. Wish i didnt spend so much on them

Really love the quality of the headphones. I just wish they had a more secure case for it, which I ended up purchasing separately.

We have had to visit Bestbuy 4 times to have these airpods fixed. They get to a point where they will not charge and they won’t turn on very often.

They are very heavy on my head and ears. I would probably return them if I still could. Like my AirPods much better.

Great color, sound and quality. The price was the lowest I found anywhere. The noice cancellation and transparency mode is great.

Eh just not worth it. Sound quality is good not mind blowing.

Love these headphones! The design is nice, bass is great & these headphones are everything! Much better than the air pod pros.

These headphones are an excellent product. They are comfortable, noise cancelling and the carrying case is perfect for travel.

I had a pair stolen, and it sucks. But it doesnt have an airtag built in and it definitely should would make them much nicer.

These headphones are trash and so is Apple support. With the AppleCare I spent $600 on this garbage. Owned less than 3 months and they now constantly disconnect. Apple had them for 5 mins and said they couldn’t duplicate the issue so they were sent back to me in the same defective condition.