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Customer Ratings & Reviews

Model:
MGYL3AM/A
SKU:
10551063
$529.90

Customer reviews

Rating 4.7 out of 5 stars with 17909 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 853 Showing 17,041-17,060 of 17,909 reviews
  • Rated 1 out of 5 stars

    Dont Buy From Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER ARRIVED AND BEST BUY CUSTOMER SERVICE IS TRASH

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hurt ear’s uncomfortable headphones for 500 dollars should be much more comfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase from best buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the wrong color, and the sound started to crackle a week after use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Head detection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The automatic head detection is terrible. I plan on taking it to Apple to see if it can fix the problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones one month ago and they are Defective and do not charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    choppy audio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lossless audio, not sure what that means but... the audio on these chops in and out frequently and it's pretty butt.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love them, but they suck! They are no different than any other headphones, the AirPods Pro are better than these and are half the price. I returned these!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not even worth half the price. They look good, but that’s where everything ends. Heavy on head, bad beloved case and low quality audio with little bass make this a return candidate. I got xm4 and pretty happy with those.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks ago the battery died i have the guaranty for apple but bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Bad Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible for the gym heavy like no tmr i dont remcomend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my package with no charger inside I call best she tell to go to the store and return it. I don’t want to return it I just want the charger.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not loud enough ,Returned within a week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all sound quality was good but, Not loud enough, I tried to deal with it but I couldn’t. I had to return..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing. The sound quality is poor and it’s so expensive. Just like the AirPods Pro, my friend has a cheap $50 ear buds and that thing sounds 10times better than the pros

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What product?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U cannot evaluate what u have not been provided. Perhaps this can be resolved someday in the future but it does not look good based on performance to date.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt get my airpods. Never delivered. Customer service didnt help me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expected more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really don’t like the sound quality I’d expected more for the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is a Fraud!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They failed to deliver and still charged me for something that was not delivered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    :(

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They canceled my order, and I. Don’t have my money back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive headphones that do not work properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones had to be serviced at the apple store less than 30 days after purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They suck

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They smell after 2 uses…. Can’t wash or they will get ruined

    No, I would not recommend this to a friend