Customer Ratings & Reviews

Good product, excellent sound quality. Noise canceling

Not worth the money honestly they stopped working and give me headaches

Good product. Will buy again needs different colors

I Do NOT understand all the positive reviews for these headphones. Above all else the sound quality is mediocre at best with basically no ability to adjust EQ or improve in any way. Next flaw, they are incredibly heavy and uncomfortable. I have a very small head and felt like my noggin was getting squeezed. The earpad fabric was kind of hot and itchy as well. I wanted to love them, and was pumped that they would match my iPhone color, but I returned them for the new Bose Quiet Comforts. Major upgrade all around for $160 less!

I wish this product had deeper Bass other than that they are close to perfect audio quality.

I love them but I believe they are a bit expensive for what they are.

If you completely remove the whole noise cancellation thing from the picture, the sound of these aren’t any better than my AirPods (regular, not pro) or Sony over the ear ones. When they’re in noise cancellation mode I don’t even notice a better sounding audio quality. I also don't like the fact that they’re so heavy. They tend to slip if you move your head back or forward, such as while doing things around the house and bending over etc (I can’t even imagine using these at the gym!) so I’ll be returning. Not worth it to me.

I can’t express this enough: do not buy an Open Box unit of any Apple product. I learned this the hard way - I purchased these AirPod Max Open Box (Excellent) and they arrived still linked to the previous owner’s iCloud account. This means the original owner received an alert when I tried to pair them, showing them my exact location. This is not something that can be undone by Best Buy or Apple, and if you purchased the headphones on sale like I did, you apparently cannot exchange them for a non defective unit without paying the difference. One of my worst buying experiences in recent memory.

In the first month I would rate this 5 stars. After owning for a year I give 1 star. This is the most unreliable and difficult product Apple offers. It claims to update and connect 'automatically' it doesn't. This is not like other products - the iPod Pros are excellent. The Max should be discontinued.

I absolutely loved these except for one major flaw... the weight. These headphones are very heavy, and if you plan on wearing these for an extended time as I did, especially while working at a computer, prepare for neck pain. I didn't notice it that much the 1st couple of days, but then I started getting really bad neck pain and came to the conclusion that it was from the weight of these headphones. I had to return them and my neck pain went away. The sound quality is amazing, but they are just way too heavy, and I am not a person with a history of neck pain.

Very nice product.seems sturdy. Easy to use would buy again

The AirPods Max are probably the best headphones I've used, but unfortunately they break for seemingly no reason, and Apple is facing a lawsuit due to the design of the headphones causing condensation to build up inside the headphones. Mine failed completely outside of warranty -- I hoped it was just due to the battery not charging, but during a Genius Bar appointment they told me that the only option would be to purchase a new pair, or to pay $299 (plus tax)! to attempt to repair them -- they wouldn't even replace them for that fee, they will only charge that fee upfront to send them to attempt a repair... and if they can't repair for whatever reason (they couldn't tell me why that would happen or the chances that could happen) then I'm out ~$325 and would still have to buy a new set. This is completely unacceptable and ridiculous especially for Apple. I *strongly* suggest choosing a competing product instead.

Great quality (5 stars ) Very user friendly (5 stars ) Loudness poor (2 stars ) If your like me look g for loud headphones these are not them Very expensive to not get all you want

This review is based on using the headphones maybe 3-4 times. The only pro of these that I see is that the sound seems to be great quality. The noise cancelling is not complete noise cancelling, however I don't have a point of reference as these are the first headphones with that feature I've used. What has driven the 2 star rating for me is the design, specifically the fact that there is no physical adjustments to make these fit your head better - it's 1 size fits all! Because there's no adjustability, the headphones are applying more pressure above my ear than anwhere else which causes pain after about 30 minutes or so. In my opinion, not worth the money.

I purchased these headphones in june and unfortunately i had to return them i was so excited but I ended up disappointed after the first day of wearing them the next day i felt so much pressure on my eard and a headache just not worth it, a total ripoff way to overhyped on tik tok .

Good for music. Not too good for calls, audio drops and static during calls, both cellular and FaceTime calls are not that great

Bought for my daughter for christmas. She seems to like them. They are a bit pricy. Probably wouldn't buy for myself at this price range.

as expected, best feature is the battery life. sound is ok

They are amazing sound wise, however, they get dirty and battery dies faster

They easily slip off. Just with turning around. And thry should a no scrath lining.