Customer Ratings & Reviews

This is probably the worst Bluetooth headset I’ve ever owned. Already had one replacement, about to call for another. In two months. The first headset would fail to power on sometimes, there’s no power button to do it yourself. When it did manage to turn on, you would press the noise cancellation and notice a (sometimes 10 minute!) delay in response from the device. They sent a replacement set that fails to enter “pairing mode” and doesn’t connect to any device that isn’t apple. So I guess I’ll send off for pair three, but get ready to give them a cool $600 every time their terrible product breaks that they’ll refund you after you receive your replacement and they receive your old device. Bonkers. When the noise cancellation works, it’s great. The transparency mode is nice when you’re not waiting ten minutes for the headset to respond, LOL. Sound quality isn’t much better or worse than other high end headsets. Which, at this price point, I really expected. Man, the sponges. The “pop off absorbent pads” that (barely) magnetically seal to inside of your pro max eat cups get dirty, fast. Buckle up for a weekly cleaning routine for them and the mesh “handle” of your device that is now unusable for 24 hours following Apples cleaning instructions, if you can find them. The support documentation in the support app for the on device instructions (to ensure I was “entering pairing mode” correctly) hasn’t been updated from the AirPod Pros, even though the title is correctly listed as the max. Which is hilariously considering they’re earbuds and the pro max doesn’t have a button on a case to reset them The device switching: I was most excited about this feature, because I transmit to different devices all day long. Video conference on the MacBook, podcast or call on the phone. Shouldn’t take too much contextual info to make the swap-but it just never works. Pop a new teams video call and you’ll need to unpair and repair the headset from the Bluetooth menu on the MacBook, then reselect from your phone when you’re done. Love explaining to my team the 30 second delay in my ability to speak or hear them every meeting. So great. My old headset (not apple) did this flawlessly at < half the price. Give this hunk of garbage a hard pass.

Good audio quality and sound. Full bodied. Comfortable on head for extended periods of time. Nice bass. Not as impactful as the AirPod Pro in-ear headphones but more layered and vibrant.

Love the comfort and it doesnt hurt my ears or head after long periods of time. Which is difficult to find when you wear glasses. Sound quality and noise cancellation is superb, wore them on a noisy flight and couldnt even notice the other passengers.

Currently wearing these on a train where it gets loud between tunnels. For it to become muted and be able to hear every detail of a song has to be an experience where you realize you don’t have to go back.

The headphones are very good. They have a solid feel and have Apple quality. They are heavier than other brands but the sound and noise canceling is equal or better than the others. They work best with apple products to include the iPhone and iPAD but also can be connected to Samsung and other products. They are very expensive and I am not sure if the extra expense translates to a better product.

Excellent, very good noice canceling and good sound quality. For me, the battery life is one of the best. I have traveled for almost 2 days and it’s goes on!

Very high quality of headphones. The colors look great and the noise cancellation is second to none. The battery life can last you an entire day with it on..

They're VERY comfortable. The noise cancelling compliments the clarity of the sound. The volume levels are like WOAH! Apple really out-did themselves with the color options. Overall - SUPER satisfied and will more than likely purchase another pair.

Oh Em Gee...these headphones are just amazing. Comfort, sounds fantastic, look cool...

Amazing product. Would recommend. flawless connectivity, excellent noise cancellation, and amazing sound. Did not thought I would use it all that much but find myself using it everyday. Especially for school or places I was to hear the music clearly.

These headphones provide true noise cancelling. They are sleek in design and automatically connect to the device you’ve initially set them up on. They are comfortable on rhe ears and head even with a lot of hair.

If you’ve got $500 extra laying around I’d say go for it. The main draw for me was the build quality and the fact that I’m already so deep in the Apple ecosystem so it didn’t take much to convince myself to take the leap. If you aren’t in the ecosystem already, I’d say maybe try these and some other headphone out to see if you want to spend the extra $100 for a similar product. I came from the Bose QC 35II and the things the AirPods do better are 1.) Noise cancellation - in the QC35’s there’s a very quiet hiss that comes with its noise cancellation, the AirPods Max have little to no hiss 2.) Build quality- I don’t have to explain this one, the construction feels solid as it’s all metal and has a very premium feel. Very solid And 3.) Transparency mode - Transparency mode feels like you aren’t even wearing headphones. It sounds better than not wearing them. By far the best transparency mode I’ve ever had. If you do buy these, use the app “mimi” to take the hearing test and it personalize a new for yourself and the sound quality will be even more amazing

We have had very few devices that, within seconds, really took our breath away and made us want to purchase it within minutes. They have performed better for us and given great sound quality and user experience, highly recommend.

Great sound quality and stylish. Very comfortable to wear.

Sounds is top tier, and the weight of them only adds to the luxury vibe. Love that it doesnt have the apple logo on it. Makes them feel very clean. Will definitely be getting other colors in the future. Thanks

Love it. The noise cancellation is top notch. I’ll recommend

I have the airpod pros and loved them but wanted headphones like these for certain things so I didn’t have to worry about them falling out. I have bought a few different kinds of similar ones, but none of them compare to these. The sound quality is amazing. Headphones cover my ears perfectly unlike others. Very comfortable. Definitely worth the money

I purchased these for my daughter and she absolutely Loves them. They have a great clarity of sound. Their slim design sits snug on your head and ears. Although a bit pricey you well worth the purchade price. I also purshed a pair fotr my son.

These headphones are the best !! Love how the nestle right in place and how they can block out noise so well …. Love them

These headphones are excellent. While i wouldnt wear them to cut down trees or something ridiculously dirty, they can be used to do almost anything else. Great for work in an office, great for video games, and excellent for jamming out to music. The noise canceling is amazing and its insanely easy to pair with other Apple products.