Customer Ratings & Reviews

I recently purchased the AirPods Max through the Best Buy app, and it was such a smooth and convenient experience! The app made browsing and selecting my preferred color and warranty options incredibly easy. I was impressed by how fast the checkout process was—just a few taps, and my order was ready for pickup at my local store within hours. When I arrived, the curbside pickup process was seamless. I simply checked in through the app, and within minutes, a friendly associate brought my order right to me. No waiting in lines or dealing with crowds! The AirPods Max themselves exceeded my expectations with their premium sound quality, incredible noise cancellation, and sleek design. Overall, Best Buy made the entire process—from ordering to pickup—fast, efficient, and hassle-free. I’ll definitely be using the app again for future purchases! Highly recommend this service for anyone looking for a quick and easy shopping experience.

I've had a lot of headphones over the years, even the top end sony, and these are by the best overall headphones I've owned. The sound quality is amazing, the fit is amazing, and they look incredibly sleek. Apple actually surprised me with these headphones.

I recently purchased the Apple AirPods Max from Best Buy, and I'm thoroughly impressed. The sound quality is exceptional, delivering crisp highs and deep, rich lows. The active noise cancellation is top-notch, providing an immersive experience free from external disturbances. The sleek design and comfortable fit make them a pleasure to wear for extended periods. Overall, a premium product that lives up to the Apple standard. Five stars without a doubt!

Absolutely thrilled with my AirPods Max in space grey! The sleek design complements the premium build quality, providing a luxurious feel. The sound quality is phenomenal, delivering rich bass and crisp highs. The active noise cancellation is top-notch, immersing me in my music or calls. Seamless connectivity and the smart case make it a truly standout product. Worth every penny for a premium audio experience!

I love these things so much, I have been using them almost daily for a year now. The audio quality is just superb and far better than any of the airpod pro gens. the overall design is so sleek and clean looking. The BIGGEST cons I have for them are the battery issues and heavy weight. The only fix I have found for the battery is to turn off all "find my" settings on all apple devices, but even then you have to constantly toggle them off as they revert on their own. These will be much more worth it at a discounted price/or when the new gen comes out. p.s if you know how to crochet, you can make super cute covers for them ^-^

They connect to my iPad, Macbook, and iPhone seamlessly. The noise cancellation is intense but I like it when I'm listening to music and don't want to hear the world around me. The battery lasts for a long time, I believe just about 1 1/2 days in between charges. I am said I cant use them to game with, that would be awesome but it's totally okay, I can deal with that.

i am in love with my airpod maxes. i’m coming from beats solo3 and i find these way more comfortable on the top of my head and on my ears. the netting on the top makes it so that the headphones don’t hang heavily on your head. the comfort is perfect for long drives or flights. my two cons to these are that they don’t fit comfortably with eyeglasses. they kind of make the legs of my glasses squeeze into the sides of my temple and hurt a bit. i end up taking my eyeglasses off most times. secondly, the noise cancellation works excellent for a space like a plane, a slightly bustling noisy room, but when directly next to loud people, you need to really put your volume up to fully drown them out which isn’t always ideal, because i can get headaches from music being too loud. aside from those two points, these headphones are a dream. i was able to get a free trial of apple music (along with other things) with my purchase and the dolby atmos in apple music with these headphones is incredible. the quality of sound is absolutely unmatched.

great sound quality! the noise cancelling is great. It fits a bit snug but gets more comfortable as you wear them. Accessories are easy to find and acceptably priced. I suggest getting silicon covers on amazon, they definitely add a barrier to the outside noise and make the noise cancelling even more effective.They connect immediately to my devices and have great features that are accessible on the headphones themselves instead of having to access your device.

I love these headphones. They sound good and the transparency mode is out of this world. Also the ACN is very good and the connectivity between my apple devices are a nice convenience. I just don't think they're worth $500 which is why i’m really debating on returning them. I’m sad but I literally cannot justify this purchase. The bass is alright. I didn’t think I would care much about the bass since I was going to use them for studying, but when I put my AirPod Pros on, the pros beat the bass by 100x. The maxs should have been, at most, $400. I will probably repurchase the second gen when it comes out. I still am not 100% sure on the return but its very likely it will happen.

I absolutely love the AirPods Max! These headphones have exceeded all my expectations and have become my go-to choice for a premium audio experience. The sound quality is simply outstanding, with a perfect balance of clarity, richness, and depth that brings my music to life. The active noise cancellation feature is a game-changer, as it effortlessly blocks out any external distractions, allowing me to immerse myself fully in my favorite tracks. The soundstage is incredibly wide, making me feel like I'm sitting in the middle of a concert hall, surrounded by every instrument and note. The design and build quality of the AirPods Max are top-notch as well. They are incredibly comfortable to wear, even during extended listening sessions, and the materials used exude a sense of luxury. The controls are intuitive and easy to use, allowing me to adjust the volume, skip tracks, and activate Siri effortlessly. Overall, the AirPods Max has become an integral part of my daily life. Whether I'm relaxing at home or on the go, these headphones deliver an unmatched audio experience that never fails to impress. They are worth every penny for any music enthusiast or audiophile seeking the utmost in sound quality and comfort.

The Apple air pods pro Max are indeed amazing with its sounds to its design. I have little one so sometimes having the noise concealer really helps when I’m concentrating on a video(tutorial) or just want to escape(spouse supervision is there). I only gave it a 4 star because they are a bit on the heavy side so when I bend over they do tend to slip off a bit. Other then that I do recommend this product! I also bought a protective case to cover all over because I I also use them to work out so I don’t want sweat to absorb onto the ear cushions.

I was hesitant to get the airprods max first looking at its price but I eventually decided to go for it and I am glad I did. It was the best decision I have ever made. It is so comfortable and it does what it says actually. High sound quality with it unique comfortable design is worth the price. If anyone is planning to get there hands on the AirPods Max I highly recommend you guys get it. You won’t regret it.

Just arrived today and have been trying it out for a few hours. I have to say its amazing sound quality, noise doesnt leak out of the headphones(no one else can hear it). My ears are also super sensitve and this doesnt hurt them at all. My mother tried them as well and she just ordered a pair herself. So in conclusion I regret not getting these sooner!

The mesh band on the headband, it will sag after extensive use. Ultimately making the rubber coated metal bars resting on your head, eventually causing it to feel uncomfortable if used for long periods. Other than that, the connectivity is seamless, sound is great, and it just looks so awesome overall! -1 star for the one problem I’ve had, but i would definitely recommend if you have the spare cash, or if you just wanna flex and show off you have the AirPods Max and a big part of the Apple Ecosystem! Your call…i love mine!

They're my fave headphones and I've all apple wireless headphones. I use older pods for work, my pros in my purse and my max for at home. If I decide to carry a backpack purse I'll take my max if I'm going to be somewhere I'll need headphones. I will say if you don't place them in a comfortable position they may take some getting used to. I only say this because sometimes I wear I high bun and it gets in the way. Of course if you don't wear that hairstyle you won't have this issue. Once in hot weather while cleaning my ears were a little hot but now I just simply don't use them if its too hot. Sound and style I love. I do wish the case protected the headband though. Definitely have the best sound out of all apple headphones in my opinion. I recommend these headphones.

I bought these for my daughter's 17th birthday present. She was so happy to get them. This was a perfect gift and a great buy! The sound quality is great, they are light weight and fit perfectly. Also, the noise cancelation feature is amazing. They also came with a very nice, sleek and stylish case. Oh, and Best Buy had the best price, too!

Best headphones ever! I was questioning for months on these and I’m glad I did get them! Besides the great sound quality, comfortability of them, and the neat features it has, they look so sleek! I added these cute pink covers on them to keep them clean and for easier cleaning!

Love these so much! Noise canceling is great. They make cleaning my house go by so much faster!! Love this product. Battery literally lasted over a week before I had to charge them. They connect great to apple products. You can also use them with non apple products! I use with my Samsung tablet and Roku smart tv.

The AirPods Max deliver exceptional sound quality with deep bass, clear mids, and crisp highs. Noise cancellation is top-notch, creating an immersive listening experience. The build feels premium, and the comfort is impressive even during long use. Seamless Apple ecosystem integration makes them effortless to use. Worth every penny, absolutely outstanding

Noise canceling is awesome!! Can’t stop wearing them high quality music(feels like I am the music lol), long battery life (wear them to sleep often), and my favorite part is I’m an avid glasses wearer and they don’t bug me at all, they’re super comfortable!