Customer Ratings & Reviews

I absolutely love these headphones. I got them $200 off but I still would’ve paid full price!

LOVED IT SO MUCH , THIS WAS A GIFT TO MY DAUGHTER, WILL PURCAE AGAIN, COSTUMER SERVICE WAS GREAT

Got them on sale for a good price. Over priced at 500$.

Got them for my mom and she loves them. I didn’t think I wanted them until I tested out hers so I’m debating getting either the pink or green.

I was on the fence about buying these headphones . Let me tell you , if you’re on the fence about it just pull the trigger . You won’t regret it ..

These are the best purchase I’ve made in a long time! I use them all the time & Best Buy made it so fast and easy to finance them with their Best Buy credit card!

My wife loves these headphones. She’s been using them everyday since she got them.

I was stoked to get the AirPods Max for the longest probably ever since they came out. Once I got them I was very impressed with the build quality. I wish all headphones were built that well. Unfortunately the sound quality lacks. Spatial audio is about the only thing that stands out from the crowd.

Great headphones with great sound. The sound is very crisp and i enjoy the spatial audio.

Amazing sound quality and the noise cancellation is very impressive and quality of the item is amazing!

Great sound, great interfraktionellere with apple devices

I will never buy again from Best Buy. These headphones were not delivered to my address and I still do not have them. They were placed on the ground in my apartment building and were taken by someone else. Customer support was no help, and replacements for delivery were cancelled. There is literal photo evidence of my headphones being on the ground, not near my door or mailbox, and I was still not given a refund or replacement. I will be telling all of my friends and family not to buy from this organization. Frankly, I’m livid with the entire experience. The worst part is, fedex offered to reimburse me for failing to deliver to my correct address, and you all still won’t file a claim so that I can get my money back. It’s despicable.

It sounds amazing. Quality sound is way better than my Bose

Just phenomenal. Easy to use. High quality material.

Very comfortable. Just hate that you have to put the headphones in the case to turn them off.

Unbelievable! Was a gift and he loves them! Sound is off charts good! Worth the money!

Great product and price. My son loves them. Not to heavy.

Really nice, but overpriced (of course). Get on sale if you can. They really do sound great tho. Quality workmanship.

It was a excellent choice for a Christmas gift and works very excellent no issues at all

I waved between the AirPods Max, and the flagship headphones from Sony and Bose. Even though they were considerably ore expensive, I bought the AirPods (on sale) thinking I was also investing in Apple engineering and customer service. For the first few months, I was very happy with them - they look good, they're very well engineered, and they sound fantastic. However, after a few months, the battery would start to drain very quickly and they would be dead by the next morning, even in their case. And not only that, but on a full charge, they were only lasting about eight to ten hours, instead of the 20 the specs promise. This began a torturous ordeal with Apple Support, which included a trip to the Apple Store, at least a half dozen phone calls, a few online chats, and shipping them to the Apple repair depot THREE TIMES. They still have this problem. After awhile, the Apple support person assigned to my case just stopped answering my messages. I am very disappointed in Apple's support...