Customer Ratings & Reviews

There’s really nothing special about them, they sound like regular headphone. It is a hassle with how big they actually are.

Not that loud and it hurts to wear for a long period of time

Product is great, but the process to get them was not. They were on sale for $449.99 but only the space gray was in stock. In store employees and online agents told me to buy them anyway and do an even exchange when silver was in stock. When I went in later, they told me they would not be able to do this and I’d have to pay the difference in price since the sale changed from $449.99 to $479.99. I made sure with two employees in store before I even bought the space gray and then I made sure with two live/chat agents. I just bought the silver seperately and had to wait for the space gray to come in so I could return them. Essentially, there was no point of buying the space gray ones and it wasted my time and money and they sent me an exhausting loop that was of no help. 1 star for my experience with customer service/ buying from best buy. Other than that the headphones are great.

Not worth 500, regular airpods are better, and louder

Feels really heavy on my head. I have owned many headphones. Not a fan.

I bought these for the purpose of working out, but they were terrible. Sound quality was good, but barely better than a pair of headphones you would spend hundreds of dollars less on. While working out, they fell off my head every time I laid on a bench

Heavy, stinks after a while. got very dirty and fast. way overpriced too.

Sound is good, features are good as well. Overall a good buy if your into apple products

Ok sound quality—I have heard better honestly. Also they make my head hurt personally. Definitely not worth the $500+ price tag!

They are not what I expected in the sound quality I’ll stick with Sony for now I like the sound quality better for the price,. This are way to expensive

Sleek, great aesthetic, but not impressed by the sound quality and I don't think they fit everyone's head

They're so expensive. The charging case is trash. They don't turn off -- ever. They go into sleep mode after a few hours, only if in the trash charging case. For $500, you'd think they'd come with some type of protective case. Nope.

I think overall it's good as doing the same quality that Apple always does!

They’re ok. Not worth apples price but I paid it after being conned twice buying a used pair on Poshmark.

Phone quality is TERRIBLE! So that’s why I’m not giving these 5 stars. I’ll stick with my Beats Pro! Sadly will be returning them! I really wanted to keep them!

No difference between another headphones,the design is not unique,like other 50 dollars headphones

I wasn't expecting it to have white but a silver all through.

absolutely terrible service will never order from Best Buy again. I ordered my package as an early Christmas gift and it is now late January and I still have received absolutely nothing from them. They promised me they could refund or at the very least send a new package considering my last one wasn’t ever delivered, but they canceled it and then revoked their claim saying there’s absolutely nothing they can do if packages are not properly delivered/stolen so now I’m down $400 and was out of a Christmas gift

Big on small heads, we’re comfortable otherwise. Don’t tighten enough for them to not be loose

I forgot to return and now I'm stuck with. There crap and too heavy