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Customer Ratings & Reviews

Model:
MGYL3AM/A
SKU:
11679782
$574.95

Customer reviews

Rating 4.7 out of 5 stars with 18038 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 842 Showing 16,821-16,840 of 18,039 reviews
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like it that much, is not really work out with them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Apple head

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones because I can't hear the world at the click of a button. Whether in the gym, or talking to friends and family its the best. Apple really out-did themselves on this one!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box experience was bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loves the sale however I was unable to set them up in find my and spent hours to try to fix the issue with Apple Support. I followed all their steps and it didn’t work in the end. It was telling me that the airpods max is incomplete and the airpods are mismatched. So if you are the type that wants to avoid this issue where prev owner did not disconnect the device and find my, just buy a new pair. Apple you need to find a better solution. I got a new AirPod Max instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Travel Companion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while to make decisions but glad I did! I have no regrets at all. Great travel companion at the Airport, Train Depot, Road Trip, Camping Trip and coffee shop. Great purchased!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four weeks and I had to take them into the Apple store the right side stop working I’m very disappointed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like them but have an issue that they are added to someone else iCloud

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound/ material Quality is top tier! Product is way Over priced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortabl needs less compression on the head .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not what i expected for the price …………,,,,,,,,,,,,,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ears hurt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super comfortable on my ears on a long flight. Otherwise worked fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headphones but for the price you can find better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, too heavy, too pricey, carrying case needs improving. returned and will wait for 2nd generation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Waste of $400

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and used them 3 times when they quit charging. I tried everything but no luck. I threw them away and bought a pair of Bose Headphones which work great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son and returned them, he loved them but he said they weren't worth $500

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No white noise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not muffled and the hearing is just fare

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a price point of $500 they’re definitely not worth the buy. They sound good not enough sound for me but Nonetheless they’re good. To me I think they should be priced at $199 max nothing about these headphones screams you should pay $499 and I’m a apple guy. I just couldn’t justify keeping them at that price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not Worth The Cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great ... Price is ridiculous for how ugly these actually are

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    I do not recommend. I prefer the new Sony.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No word. Too heavy and pricey. Cannot customize EQ and battery draining like a water fall. That’s it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent. rather have the airpod pro max, everything very similar.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Serious connectivity and reliability issues!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My device developed an issue right after warranty period. In summary, the headphones don't connect to any of my devices. This happens several times a day. I need to hard reset the device (press sleep and power buttons for 10+ seconds) for it to reconnect. It is very annoying when you need to do it so many times a day. For an expensive device like this, you should not run into reliability issues like this so early in the ownership period. Buy a more reliable device from Bose, Sony instead!

    No, I would not recommend this to a friend