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Customer reviews

Rating 4.7 out of 5 stars with 17942 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 17,941 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods Max: Comfortable and Clear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Max for a few months and I really enjoy them. The sound is clear and detailed, and the bass hits without overpowering the mids or highs. The build feels solid and comfortable for long listening sessions, and the noise cancellation actually makes a noticeable difference in busy environments. I also like how easy they are to connect with my devices and switch between them. Overall, they make listening to music or podcasts more immersive and enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Pricey for a Reason

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my new favorite headphones! They are so comfortable and I love the sound quality on them. Also, the noise cancelation is just on a whole other level. Wearing them on a flight was perfect for drowning out the engine and the crying babies. Also I used the headphones for an entire 6-hour flight plus the ride to the airport for what must have been about a 9-hour total and still had 75% battery left by the time I landed. Major W! The major downside is of course the steep price tag, but I think it was well worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Apple Airpod Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones!! I use them all the time. The noise cancellation in pretty good, you can still hear things that are super loud, but if it's not really loud then it's canceled out. They're super comfy, and fit perfectly on my head. They last a while without being charged too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been about three months since purchasing these amazing headphones. PROS. I have been loving the battery life and of course the sound quality especially with Apple Music. They also connect to my Samsung smart tv and my Asus gaming laptop with the same quality sound. CONS. The ear cushions start to smell like sweat if you workout or go running they should have made them sweat resistant for the price they lacked on that but still very comfortable on your ears

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Just do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these AirPod Max headphones for my first flight ever because they promised to be noise canceling and have up to 20 hours of listening. My flight was 13 hours long and these headphones lasted the WHOLE way!! I also can’t hear anything with them they are truly noise canceling, they’re amazing!! I have the silver ones and they’re so flexible to decorate anyway you want. I definitely recommend these headphones, they’re so comfortable and my favorite by far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Once you get over the price... 5 stars all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most noticeable thing (besides the price tag), is the build quality. After taking off my Sony XM4s and putting these on, the build quality is excellent. They feel premium and they are comfortable (once you find the right spot on your head). The lack of an included cable was only frustrating for me because I use a Windows desktop for work and wanted to plug them in. Easy to just buy the cable. For anyone looking for true wireless, the lack of a cable is irrelevant. Sound quality is on par with Sony’s. I’m not an audiophile, but for me there’s a noticeable difference in the mids. Sounds less “muddy.” The Digital Crown is perfect, wasn’t sure what to expect but it’s easy and convenient, don’t have to hope you’re touching invisible touch buttons. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound great and fit great too! the transparency mode works super well they don’t fall off my head and while i’m in the gym they don’t cause any discomfort

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nothing Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I was put off by the price. However, within an hour of putting these on my head, I didn’t want to ever take them off. I’m pretty sure if I leave them on in the shower it won’t be covered by AppleCare. The sound is epic. They’re pretty comfortable on my giant noggin and elephant ears. Unlike those I’ve had previously the Apple specific features like directional sound are pretty dadgum cool. The noise canceling works better than any I’ve ever encountered, and I’ve tested dozens of noise canceling headsets over the years. The ease of use is right up there against all Apple products with crown is easy to adjust for volume and command, and the other button can be conveniently assigned all in all I really don’t wanna take these off and still I must go take a shower. Wish me luck.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Max Headphones 5 stars!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max headphones are absolutely incredible! From the moment you unbox them, you can tell that Apple has paid attention to every detail. We couldn’t be more satisfied, the sound is phenomenal and the comfort is unmatched! And thank you to Best Buy for a seamless pickup!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    In loveeee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so good, worth the money. They are so loud and the noise cancellation on them are unreal. They are very comfortable in comparison to the two beats that i have. My beats bother my piercings but my maxes don’t. I also think the battery life is very good because i could go like two days without charging them. I will say my beats have a longer battery life because i could go longer without charging them. But overall i loveeeee my airpod max

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Best headphones i've owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a lot of headphones over the years, even the top end sony, and these are by the best overall headphones I've owned. The sound quality is amazing, the fit is amazing, and they look incredibly sleek. Apple actually surprised me with these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Sound

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these in the store and immediately became obsessed with them. $499 can be a tought pill to swallow but I did it and they are so amazing. They are completely comfortable, yes a bit heavy but does not bother me. The noise cancellation is great and the sound is amazing. I use tgem with my phone, my pc and my MacBook.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Sound quality

    Rated 5 out of 5 stars

    AirPod Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color and how sleek the device looks. Great sound quality and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Design, Sound quality

    Rated 5 out of 5 stars

    Unmatched Elegance and Sonic Brilliance

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely thrilled with my AirPods Max in space grey! The sleek design complements the premium build quality, providing a luxurious feel. The sound quality is phenomenal, delivering rich bass and crisp highs. The active noise cancellation is top-notch, immersing me in my music or calls. Seamless connectivity and the smart case make it a truly standout product. Worth every penny for a premium audio experience!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    1+ year of use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things so much, I have been using them almost daily for a year now. The audio quality is just superb and far better than any of the airpod pro gens. the overall design is so sleek and clean looking. The BIGGEST cons I have for them are the battery issues and heavy weight. The only fix I have found for the battery is to turn off all "find my" settings on all apple devices, but even then you have to constantly toggle them off as they revert on their own. These will be much more worth it at a discounted price/or when the new gen comes out. p.s if you know how to crochet, you can make super cute covers for them ^-^

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver exceptional sound quality with deep bass, clear mids, and crisp highs. Noise cancellation is top-notch, creating an immersive listening experience. The build feels premium, and the comfort is impressive even during long use. Seamless Apple ecosystem integration makes them effortless to use. Worth every penny, absolutely outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    apple airpods max reviews—pros and cons!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am in love with my airpod maxes. i’m coming from beats solo3 and i find these way more comfortable on the top of my head and on my ears. the netting on the top makes it so that the headphones don’t hang heavily on your head. the comfort is perfect for long drives or flights. my two cons to these are that they don’t fit comfortably with eyeglasses. they kind of make the legs of my glasses squeeze into the sides of my temple and hurt a bit. i end up taking my eyeglasses off most times. secondly, the noise cancellation works excellent for a space like a plane, a slightly bustling noisy room, but when directly next to loud people, you need to really put your volume up to fully drown them out which isn’t always ideal, because i can get headaches from music being too loud. aside from those two points, these headphones are a dream. i was able to get a free trial of apple music (along with other things) with my purchase and the dolby atmos in apple music with these headphones is incredible. the quality of sound is absolutely unmatched.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality! the noise cancelling is great. It fits a bit snug but gets more comfortable as you wear them. Accessories are easy to find and acceptably priced. I suggest getting silicon covers on amazon, they definitely add a barrier to the outside noise and make the noise cancelling even more effective.They connect immediately to my devices and have great features that are accessible on the headphones themselves instead of having to access your device.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Great headphones, can’t justify price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They sound good and the transparency mode is out of this world. Also the ACN is very good and the connectivity between my apple devices are a nice convenience. I just don't think they're worth $500 which is why i’m really debating on returning them. I’m sad but I literally cannot justify this purchase. The bass is alright. I didn’t think I would care much about the bass since I was going to use them for studying, but when I put my AirPod Pros on, the pros beat the bass by 100x. The maxs should have been, at most, $400. I will probably repurchase the second gen when it comes out. I still am not 100% sure on the return but its very likely it will happen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Recommend, great purchase.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're my fave headphones and I've all apple wireless headphones. I use older pods for work, my pros in my purse and my max for at home. If I decide to carry a backpack purse I'll take my max if I'm going to be somewhere I'll need headphones. I will say if you don't place them in a comfortable position they may take some getting used to. I only say this because sometimes I wear I high bun and it gets in the way. Of course if you don't wear that hairstyle you won't have this issue. Once in hot weather while cleaning my ears were a little hot but now I just simply don't use them if its too hot. Sound and style I love. I do wish the case protected the headband though. Definitely have the best sound out of all apple headphones in my opinion. I recommend these headphones.

    I would recommend this to a friend
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