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Customer reviews

Rating 4.7 out of 5 stars with 17953 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 17,953 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Thoughts after six months or so daily use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase these in the silver/white colorway. Unless you religiously clean them (which is a hassle) they will grow dingy with time. I've never had a problem throwing the ear cups in the wash, and carefully scrubbing the headband with detergent and water, but they will not stay proper white forever and you'll wish you bought Space Grey. If you're worried about the charging case thing, don't. I bought these and immediately threw it away. Reviews when I first bought the Max made it sound like this was some integral part of the headphones - it's not. I've never put them in that case once. I have had no issues with battery life just letting them be outside of the case. They don't take long to charge, and in the rare event they should get to critically low battery just set them to charge somewhere for an hour and they'll be back to nearly full power. The sound is great - incredibly clear, and enjoyable. Because they're wireless there's a cap on how good the audio quality you'll get from these is, but as far as wireless, convenient set-ups go it's really great. Apple made a big fuss about how easy they are to switch between Apple products but it's not quite as simple as you'd expect. They work great with the iPhone - pair them to the phone and they'll usually switch right over but: Your Macbook/iMac products will detect when the Airpods Max are close by, and tell you "nearby" but will require you to click to switch them over. This doesn't always happen on the first try and can require some finagling to get them to actually connect which can be a minor inconvenience that gets more frustrating over time. Additionally they tend to want to switch back to the iPhone, so if you're listening to audio from your Apple computer but accidentally trigger some sound on your iPhone you will lose connection and have to reconnect. I recognize these are distinctly first world, not-enough-to-complain about problems. The noise cancelling is actually shocking at first. Blocks out almost all the noise you could hope for and maybe a little more. Works great as a headset for phone calls and Zoom meetings but the aesthetic takes some getting used to - it's like having two aluminum bars of soap on either side of your head. Microphone quality is fine - pretty clear but you wouldn't record a podcast on it. That said, there is also a passthrough mode that uses microphones to essentially pipe in the outside audio as a means to let you hear what's going on around you, and participate, while keeping the headphones on. This is sort of handy, but most people will not engage with you because you have headphones on, and because these things are big it sends a pretty clear social message that you cannot hear, so the in real life usefulness of the passthrough for conversation is suspect at best. Sure, you can explain that "oh yes, I can hear you there's actually a setting..." but at that point just take the things off. The "head detection" is nifty. The inside of the cups have little detectors that can tell when your ear is inside and will turn the headphones on/off and pause your media as a result. This is tricky if you're trying to use them with only one ear to remain present in a room you're in as it will occasionally cut off audio because it thinks you're not listening. Prior to these I was using the Bose QC35ii headphones. These were an improvement on audio, and build quality. These are very expensive headphones. They feel expensive, but are they *really* worth $600 after tax? No, not really. Overall the audio/build quality doesn't justify the $300 price jump from similar models. If you like Apple, you'll like these, but next time I'll probably opt for a pair of headphones focused exclusively on audio quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for noise cancelling feature, plus having an iphone. They block noise from my lawn mower, are very comfortable and are easy to pair to phone.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    A bit Heavy, but Will Give you a Minute of Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for home use (which is how I use them). Need. Moment to yourself away from kids? Put em on. Want to watch your favorite show in your bedroom with the kids hearing the things being said? Put em on. Washing dishes and cleaning the house? First of all, yuck. But…. Put em on. I will say they feel really heavy on your head, and because of this, tend to slide off your head. Not a lot, but if you are moving around, could happen. For what I need them for, perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beautifully sleek and incredible sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. So comfortable and versatile. I love the spacial audio and the transparency mode. These are much sturdier and more comfortable than the many different pairs of beats I had. My beats the leather continuously flaked on the ear pieces and the mesh on these won’t flake and I believe will last! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphnes on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOUR LOOKING FOR A QUALITY HEADPHONE..... LOOK NO MORE. THIS IS IT. ULTIMATE CHRISTMAS GIFT. NOISE CANCELING WITH ONE CLICK OF A BUTTON. YOU CAN LISTEN TO YOUR FAVORITE TUNES. WHEN YOU PUT THE HEADPHONES ON, THEY FIT PERFECTLY. CASE IS NICE AS WELL. BATTERY LIFE IS AMAZING

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The AirPods Max from Apple are pretty cool. They look slick, feel comfy, and the sound is amazing. The noise cancellation is a game-changer – it's like you're in your own world. Yeah, they're a bit pricey, but if you love music and are into Apple stuff, they're definitely worth checking out."

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love my AirPods Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Super comfortable and they sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Best in Class.. still not worth the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Apple Headphones are really good, ive had just about every iteration of the Airpods and have had JBL wireless headphones as well but these are truly the best in class. The noise cancellation is excellent, battery life is phenomenal and the comfort and sound is superb. With that beibg said, its still not worth the ridiculous price point of $550, $399 maybe. But thats the Apple tax for you. 

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soubd quality and noise cancellation on these headphones was amazing. They are super comfortable to wear and with the long lasting battery life they work great for long flights. The only downside was you cant use them for really any physical acitivty as they fall off quite easily

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my AirPods, they are super comfortable and have great audio.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! The most comfortable over the ear headphones I’ve ever used. You actually forget you’re wearing them. These are great if you wear earrings. They are so clear and crisp, best purchase I’ve ever made. The connect so easily, just open them up and you are good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Air Pod Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air Pod Max is the nothing less than awesome. Comfort sound quality is unmatched. This will forever be my best and favorite choice of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Love these headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband’s birthday and they look and sound great! They’re noise canceling, the battery lasts a long time, and they’re very easy to connect to your iPhone. Since the space gray aren’t available in Best Buy stores near me, I had to order them online. They came well packaged and shipped quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    I like my headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these headphones for a year and they’re holding strong. I use the almost 5 days a week for almost 4hrs a day. The battery life is great I charge mine once a week. I know when I first got them they felt tight but now they’re way more comfortable. It’s probably due to wear and tear but overall good quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation works perfectly and very comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best of the best. Don’t think twice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Amazing noise cancellation, awesome comfort and amazing sound. Apple does not disappoint with any of their products. These are the best of the best. Purchased the “old” model due to a decent price savings from the “new” edition. There are literally no performance difference or anything between the two. Only difference is usbc charging on the “new”, vs lightning cable on the “old”. Save yourself some money and get these!! Everyone who uses Apple has a lightning cable or five just laying around!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these mainly for the noise cancellation, and the fact that I dislike earbuds. Both the noise cancellation and transparency modes work very well. They're comfortable, and less fatiguing than expected over long stretches, given the weight. They also (as expected) work very well for those with multiple Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Superb sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is superb. Super stylish, super easy ssetup and operation, super comfortable, great noise canceling. High quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Noise cancelation is awesome. Very pretty color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE THIS AIRPODS MAX!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. The sound is great and I would not change it for nothing.

    I would recommend this to a friend
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