Customer Ratings & Reviews

Clear sound, excellent quality you would expect from Apple!

Great investment. Better than my beats I previously had and my AirPods.

Absolutely amazing headphones. Absolute NEED if you are a student. I am a law student and use these every single day. I listen to the rain background noise feature and can lock in for hours. Great battery life and SO CUTE. Literally so aesthetically pleasing. I would recommend them to anyone and if you're thinking about buying them - DO IT. I treated myself to these and am so glad I did. Do not listen to the haters. I was worried about buying them because some people said they are "too heavy" and I also get bad headaches when things are too heavy on my ears, but these are amazing. They aren't extremely light weight, but as someone who is sensitive to everything, these are perfect. BUY THEM YOU WON'T REGRET IT! (Also, if you do buy them, get the silicone cover off Amazon - trust me you will be glad you did!)

They are great looking and sound is good. But they are just to explain and not worth the price.

Excellent audio and impressive noise cancelling, i was hesitant to buy but I have zero regrets

Ist been like 2 year since a bougth it and 0 prblems

I don’t consider myself an audiophile—I just consider myself someone who can fairly differentiate between good and bad sound and how to identify compression artifacts in audio. I have been a tech and audio geek since as far as I can remember and was a DJ for over 15 years. I’m the type of person who immediately judges the sound systems at clubs, bars, etc. I have a pair of AirPods Pros mainly for utilitarian purposes (doing CEUs, Zoom calls, etc.) and found that I ALWAYS had to make adjustments to get some decent bass out of them. After all the hype and seeing these on sale, I picked up a pair of AirPods Max for $430 brand new with my Best Buy rewards. I have watched multiple YouTube videos and have done several A/B tests between the AirPods Max and my old but rugged and road ready Pioneer HDJ-2000 headphones The Pioneers did their job at multiple gigs and clubs, but the AirPods Max blows them away for sound quality. The low end you hear in movies is something you have to hear to believe. The soundstage that so many talk about is the best I have ever heard in a set of headphones. All that computational audio—akin to the computations Apple implements in iPhones to create great photos from very small camera sensors—just about makes bluetooth sound as best as it can. I still have time to determine if I will be keeping them—and so far they are indeed a keeper! I passed down the AirPods Pro to my son.

I do not like the price point, but these headphones are exceptionally good. I have been wearing Bose headphones for a long time and the QC 700's were my most recent. These blow them out of the water. It's not even close. From build quality to functionality, these are not just better, they are a lot better. The dial on the top of the right ear cup seems 1980's, but it makes changing the volume very easy and I very much like the design. It's also just a simple tap on the right button to go from noise cancelling to pass through. The case included for low power mode is nice and since I have TotalTech, they came with AppleCare+ for 2 years. Also, the mic for phone calls is also excellent. No one knew I was talking through the headphones, which is exactly how you want it to be. My first remark was that I don't like the price point and I don't. If you can get these on sale, or open box excellent, it helps. I'd recommend these to anyone with an iPhone. I'd say they are worth saving up for. But if you do buy them, either invest in the Best Buy Total Tech, OR buy the AppleCare+ outright. Anything goes wrong with these, you don't want to be at a loss. Cover them with a warranty.

I purchased this for my daughter as a birthday gift. She loved them!! The color and sound quality was great. Thanks

I had these for almost two months. Took them on a trip to Maui and Oahu, to Cincinnati and to Massachusetts all within about 30 days so I was able to use them on planes, airports and walking around the city that I live in, Chicago. Pros: Great sound! If you use Apple Music, these fit right in with Spatial Audio. Transparency mode is the best I've used; over Sony XM4's & XM5's as well as Bose's QC Ultra's. Walking around in Chicago, it's definitely needed. Very solid noise-cancelling. Easy set up if you have Apple devices. I have an iPhone, MacBook and Apple TVs at home. Cons: Noise cancelling - at time when I would turn my head, the noise cancelling would lessen while flying. At first I thought it was just a small glitch, but it would happen more than I would have liked it to. Heavy - These are the heaviest headphones I've tried by far and you can notice the difference. At times, taking a 2 hour flight I didn't notice it, but other times, after 30 minutes I already felt fatigued. While comfortable, overall, they were just too heavy for me. Apple products: Sometimes I would come home listening to music on my iPhone and after walking through the front door, it would immediately pick up my Apple TV that was on. Brands like Bose and Sony haven't automatically done this for me. Overall, if you're an iPhone Mac user I would recommend these as long as you don't mind the extra weight and the price tag.

I was hesitant at first, not knowing what the condition of the headphones would be. I’m glad I took the “risk” the headphones were flawless and still available for me to get apple care added to them. Sound is amazing from the headphones a little heavy but premium headphones. I’ve now purchased many open box, refurbished items from Best Buy and every time, the items have been great.

Amazing! Best noise canceling experience. Stylish!

Are they worth $500? Eh, debatable. Am I mad that I bought them? Absolutely not! They are so nice. The sound quality/bass is wonderful. They are definitely a luxury item. They have a good weight to them, they’re sleek, and most importantly they are very comfortable! I can wear them for hours, unlike my airpod pros that would either fall out constantly or make my ears sore after only an hour or two. Love that you can replace the ear pads too, as I wear makeup a lot and plan on getting a second pair of ear pads for the times I’m not wearing makeup and/or sweating. I also pop them off and let them air out after wearing them for an extended time as condensation builds up a little inside under the mesh. They hold a charge pretty well too. I wear them daily for several hours and have only charged them twice. I did buy little clear Spigen covers/cases for the ear can (I think that’s what they’re called) to protect them from getting scratched or worn as they do tend to clink together when getting them out of the case. If you are on the fence and you can afford the hefty price tag, don’t hesitate any longer and buy them! I had the same wireless skullcandy headphones for like 8 years before these, and I foresee these lasting a long time with proper care and upkeep.

Sound quality is amazing but the headphones themselves our heavy. Great for gaming and relaxing not for working out.

Amazing gift for Christmas— headphones did not disappoint

I decided to purchase these headphones with the idea that it would be good to go along with my iPhone. Functionality and all. I didn’t expect to realize how good they sound, how good they feel. I was debating on these or the Beats Studio pro, and obviously the price difference was significant, but I see the lil things and why sometimes going for a lower price item is the best option. They are worth it. And I love the idea that they are actually in some form “customizable” with interchangeable ear pieces. I’ve had the Beats Studio older models, and I hated that the “leather” part started to flake off and get on me and my shirts. And fixing them weren’t as easy. With these, you technically don’t have to worry about that. For the time I’ve had the AirPods Max headphones, I’m happy and not regretting my decision to go with them over some of the other competitor options.

Works very well with Apple products and good quality maybe just to expensive for what they are

Good for workout use. Noise canceling. Great sound. Lightweight. Safer than earbuds.

The AirPods Max is well worth the money. I’ve owned many high-end headphones, and these are my top headphones because they solve so many problems for me. I wanted headphones that I can use for Zoom, phone calls, music, gaming. I had a separate pair for each use scenario, but these solve all of my needs. I love everything about these headphones. I’ve received many compliments for the mic clarity when using the AirPods Max for Zoom sessions and phone calls. These are audiophile-grade quality headphones. I’ll put these up against some of my favorite Sennheiser headphones. These headphones are for those that demand the best in sound and mic quality. The fact that they're Bluetooth, have a seamless transition from device to device is a bonus. Buy a USB dongle--such as the Creative BT-W3--, and you're ready to use these with your gaming console of choice. Another fantastic product from Apple. I wouldn't say I like the Airpods or Airpods Pro much, but the Airpods Max is a purchase I don't regret.

Love the pink color! They sound great and the noise cancellation is great it comoletely zones out all of the surrounding noises. Easy to use and set up and great for everyday use.