Customer Ratings & Reviews

I absolutely love my AirPods Pro Max! The sound quality is amazing, and the noise cancellation is on another level. They’re incredibly comfortable, and the design is sleek. The only downside is that I chose the white version, which does get dirty pretty easily. I’ve already bought a protector to keep them looking new, but I wish I had done that from the start. It’s not the headphones’ fault; it’s just something to keep in mind if you’re thinking about getting them in white. Just a fair warning!

When my Bose QC45s died after a few years, I decided to make the switch to Apple Airpods Max, despite the consensus that the QC45’s and Sony XM4s are some of the best in the market, especially in noise cancelling. I chose Apple due to its amazing connectivity to the Apple ecosystem and the audio quality people were praising. However, this was coming as a trade off to the superior noise cancelling, battery life, hard cases, and PRICE that the Bose and Sony competitors were flaunting. If you’re considering buying the Apple Airpod Max headphones, first consider what your priorities are. The Airpod Max headphones meet MY needs, but admittedly, I am disappointed by the lack of a hard case, the aluminum ear covers that are prone to dents and scratches, the lackluster noise cancelling, and the short battery life (especially as someone who tends to wear headphones for 75% of the day). Overall, I still am happy with my purchase and the sound quality of my headphones, but it would be a dishonest review to not mention the cons to watch out for.

Great product! And great customer service at Best Buy.

The Apple AirPods Max are an excellent choice for users seeking high-quality sound, effective noise cancellation, and seamless integration with Apple devices. While they come with a premium price tag and some limitations, their performance and features make them a compelling option for those within the Apple ecosystem.

great noise cancellation and build quality. can be a bit heavy

Amazing headphones. The noise cancellation in these are crazyyyyyyy. Perfect to gym.

Very good but don't lose your cushiom unable to replace.

Amazing quality, long battery life and super portable! A staple in my backpack!

Aesthetically very pleasing over ear headphones. Connectivity is fairly simple and the sound has great quality. I rank them behind the Sony WH-1000XM4 for the following three critical reasons: 1. Sony’s over ear headphones have more of a softer cushion that allows for greater sealing on the ears. This helps keep ambient noise out and coupled with the noise cancelling, the user has a much better quality of sound. 2. Similar to the first, if you wear eye or sun glasses, Sony’s deep cushioning has a much better sealing for the frame of the glasses. This may sound trivial, but ambient noise is very irritating when you want to enjoy truly noise-free listening. That very minute space between Apple’s Air Pod Max’s product and your ears makes a difference in the listening experience. Finally, 3. Battery life. Sony’s battery life is MUCH longer. I rarely charge my Sony (and I do use them quite a bit), while I have had to noticeably charge the APM quite a few times. With that, if you like the sleekness of the APM, go for it. Just know that the sound quality will be inferior to the Sony and you will have to charge them more often. For Apple: on the next iteration, focus more on the over ear cushioning and battery life, and your product *should* be on par (possibly beat) the Sony WH-1000XM4.

I use mine literally every day. They have a nice metal finish and the protective case that comes with them is “Decent” is protects the finish, that’s about it. But I do use the case sometimes but I am pretty rough on headphones with tossing them in my gym bag or backpack when im on the go and they have done a good job. Battery life is great, noise cancellation is great and the ambient mode comes in handy. — For example I am a head coach of a basketball team and have to drive a noisy bus to away games, i throw these headphones on and it does a great job blocking out the noise. The ambient noise works well as well, if I am working in a public place and just need to be aware of whats going on, they work great. The price is high but I got them on sale and threw some gift cards at it as well so it wasn’t too much out of pocket.

It's impossible not to have one; using it once will change the way you listen to music.

was scared of noise cancellation but it’s honestly a whole another world with these babies on 10/10’

This review is based on feedback from someone whose technology is overwhelmingly through Apple. The functionality is probably the best feature here. Right out of the box, they just work seamlessly. Exactly the same as AirPods, or other Apply headphones, these just plain work. In terms of sound, it's pretty good. Before these, I had Bose QC-35II and those were good. I would say these are on par with those, maybe a bit better. The Active Noise Cancelling feature works pretty good too. Better than my Bose did for sure. As a frequent flyer, I don't fly without them and the Apple AirPods Max are definitely an improvement. Comfort - they are pretty heavy for headphones, no doubt about it. However, they are still pretty comfy, even on long flights of 3 hours or more. In spite of some initial concerns, after giving them a try now on several flights, I think these are more comfortable than the Bose. Battery life seems to be fine. No issues there.

I purchased two sets of Apple AirPods Max headphones—one for myself and one for my spouse—after trying them out at Best Buy and being blown away by the sound quality. We’ve owned premium headphones before (I have Bose QuietComfort from 2019, and my spouse has JBL), but we were looking for something with more bass, and the AirPods Max delivered on that front. Additionally, the ability to pair what I’m listening to with my spouse’s headphones was a great feature. However, after using them for walking, traveling and other daily activities, we found them to be incredibly uncomfortable. While the sound quality and noise canceling are fantastic, the headphones are heavy and don’t stay secure—if you bend down, they can easily fall off. Wearing them for extended periods, like during a flight, caused me to develop headaches and tension around my head. I tried to adjust to them, but the discomfort only grew with time. The earpads are okay, but not as comfortable as my older Bose headphones, which are lighter and can be worn all day without issue. I even replaced the ear cushions on my Bose to extend their life, and they remain my go-to headphones for comfort and usability. While the AirPods Max have some standout features and a sleek, aesthetic design, they fall short when it comes to practicality and long-term wear. Ultimately, I returned the AirPods Max and purchased Sony headphones for my spouse. The Sonys offer the bass we were looking for, along with better comfort. I still appreciate Apple’s regular AirPods for walking and exercising, but the AirPods Max just aren’t worth the high price tag if they can’t deliver on comfort. Overall, the AirPods Max have exceptional sound and noise-canceling technology, but the weight and discomfort make them impractical for everyday or extended use. Apple still has a way to go in designing a product that balances form, function, and comfort. For now, I’ll stick with my trusty Bose headphones.

Great set of headphone! The color is cool. Very good with noise cancellation.

Awesome airpods! Noise cancellation is good and very comfy

Great sound!! Very comfortable, I wear these a lot and really appreciate the spatial audio

The Apple AirPods Max are a triumph in both design and performance. Their luxurious build and unparalleled comfort, thanks to the memory foam cushions and well-distributed weight, make them a pleasure to wear for hours on end. Sound quality is exceptional, delivering rich, immersive audio with crisp highs, detailed mids, and deep bass. The Active Noise Cancellation (ANC) effectively silences external noise, allowing for a truly immersive listening experience. Additionally, the spatial audio with dynamic head tracking offers a theater-like experience, bringing a new level of realism to movies and music. In summary, the AirPods Max are a premium choice for anyone seeking top-tier sound quality, comfort, and innovative features. They're a significant investment, but for the quality and experience, they're worth it.

These headphones are the best. They really amplify the sound and the noise cancellation is jaw dropping. i love it!!!

I was very skeptical about these headphones because of the price point. I originally started with the Beats Studio 3 and I had those for a few years but I felt like and upgrade could be fun. I love these headphones so much. The one difference I noticed between the AirPods and my beats was they even though they are both advertised as over the ear headphones but the AirPods are true over the ear head phones. They fit around my entire ear which makes them so comfortable especially if you have a few ear piercings. They are probably the most comfortable pair of headphone I have tried on, especially if you are wearing them for extended periods of time. My last thing I love is how seamlessly the headphones connect from my phone to my iPad and then to my Mac. That is probably one of my favorite things about these headphones that makes them better than the beats. Even thought I love these headphones I do have to say you don’t really NEED these. If you can afford them then of course I recommend them but you don’t need to break the bank for these.