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Customer Ratings & Reviews

Model:
MGYL3AM/A
SKU:
6376542
$549.99

Customer reviews

Rating 4.7 out of 5 stars with 17911 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 17,911 reviews
  • Rated 5 out of 5 stars

    worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure there are other quality headphones on the market that do noise cancelling as well as these. I've had a decent track record with open box products from Best Buy and them being on sale felt like it was too good a deal to pack up. Much was said about the weight of these in the reviews I watched before ordering and I was a little concerned given I've been an earbud person most of my life, but i really don't notice them being all that heavy. The only discomfort I have while wearing them is how sweaty my ears get, but I would assume that's an issue with any set of over the ear headphones. So yes, I'm sure you could find similar sound quality in a more affordable package, but if you do splurge I don't think you'll be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    airpod max

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones love the sound and the noise cancel is great does slip off w exercise but not to much

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great but the sound was not 600$ great sounds liek airpods but the noise cancellation and spatial audio mode was incredible and watching movies with this makes you feel like you are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality at certain volume levels is almost exactly the same. Kind of unbelievable. It is as though Apple reverse engineered the Bose 700 and copied its sound signature and noice canceling to within 5 percent. There is a definite sound quality difference though that changes with the volume level. This is all about the DSP. Of course, the digital signal processing (DSP) is called Computational Audio on the Max and Volume Optimized EQ on the Bose. This is what works differently and what accounts for sound differences dependent on the volume. Basically, the Bose sound better at 60 percent volume and below. Bose just has it dialed in so that everything sounds rich and balanced. I usually listen to music at about 55 percent volume on my iPad. So, I prefer the sound of the Bose. The sound at 60 percent and below on the AirPods Max suffers from a veiled upper midrange. An alto saxophone, for example, will sound as though it is being played behind a wooden door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cinematic sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is superb. I find I get the most use out of these when I travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and comfort. Really couldn’t beleive how great they are.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfy and reliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my partner and I use them from time to time. Sound is premium, noise cancellation is great. I would definitely choose these over a pair of your favorite headphones that match the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product but not as durable as it looks

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great build quality but I do not recommend for working out. Ear muffs absorbs water which can leak into the circuits causing damage to the Bluetooth. Had to repair twice since purchasing them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and look of the headphones!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and never failed on me. It’s dependable and quality sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Maxxing - Incredible!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max are like strapping two luxury pillows cancel out the chaos of the outside world with near-magical precision. The audio quality is so crisp and they got the bass just right, providing an immersive experience that makes me wonder if I’ve been listening to music wrong my whole life. Seriously worth every penny if you value top-tier sound, comfort, and the ability to ignore airplane babies and chatty coworkers in style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best above all other headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid user and loyal to the Sony XM4. They have been the best noise canceling super base mid and low range Bluetooth over the air headset that I have ever experienced….. until now. The Apple AirPod promax is by far the best quality Bluetooth and wired headphones I have ever experienced. Now with spatial audio the quality for all genres of music is exemplary. Granted They are heavier but due to the mesh headband which rests and distributes the weight so evenly you don’t even know you’re wearing them. The headband and ear cushions are replaceable and quality build is far superior to any competitor. Noise Cancellation is the best I have ever heard together with the nine microphones using these on teleconference is a pleasure. Watching movies whilst wearing these is comparable to my Bose surround system. I found a wonderful slim fitting highly protective case with auto shut off function on Amazon which completes the package

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good for music, not so much for activities.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very premium feel although they are quite heavy. I cannot bend over with them on my head because they will fall off, especially at the gym laying down and getting back up they fall off very easy. Besides them constantly falling off, they are pretty good headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for this. Brand new and as described!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Headphones for an Apple User

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is WOW!!! For a 1st generation, Apple pretty much hit this out of the park. If the price point was $400-$450, this would have easily gotten a 5 Star. There are a few cons that I want to point out on these. Price is the biggest con with these. I cannot justify paying $550 + Tax for a pair of headphones for a typical non audiophile user. As a normal consumer, $400 is pushing the upper limits for a pair of headphones, but because this is Apple, they priced these higher than normal because they can actually get away with it. The other cons are the case and not having a 3.5mm adapter if you want to plug it into an airplane or computer. First off, both of these are not deal breakers for me, it would have been nice for them to include a 3.5mm jack, but being that it's Apple, they will find any way they can to squeeze consumers for every last penny. The case does what it needs to for the most part. I am concerned that the mesh part of the head band is not protected at all since that's the most vulnerable part. But, this will lead 3rd parties to come up with a protective sleeve or cover for it. The AirPods Max are heavier than the competition due to the aluminum & stainless steel material used here. Apple did not cut corners when they designed this and I am glad because they do not look or feel cheap at all. Starting to see why they charged $550. They look classy in a throwback kind of way. The ear cups and head band don't protrude out and pretty much follows the curvature of your head. Despite it being heavier, the mesh band does a great job at spreading the weight out as to not develop any pain at the crown of my head. The clamping design on the ear cups will bear most of the weight. The ear cushions are nice and soft and I did not feel my ears getting hot or sticky like the leatherette ear cups on the competitions. Even though I didn't feel any pain on the crown after hours of usage, I did notice that my neck was a little sore. If that's the case, you can just lie down or lean your head back on to a pillow or something. As for the sound, these are the best sounding headphones I have owned. My go to prior to this was the B&W PX7's. I really like the sound on these because it was balanced and clean without too much bass to muddy up the sound. The Sony XM4's would be great if they were the only headphones on earth, but they are not and I am not too much of a fan of their sound signature. I feel they are a little too warm and bass heavy that muddies up the mid's and highs for me. They too also got hot after wearing for a while. The AirPods Max are well balanced with just the enough bass to give the song a little life. Although, I did wish there was a little bit more sub-bass for the rumble effect. But all in all, the sound on these are so clean and does not distort even at max level. The sound separation are so great that I am able to hear more instruments on these than any other headphones I've tried. If you have an iPhone, you can go in and change the settings around to boost the soft sounds. You can do this by going into Settings/Accessories/Audio/Visual/Headphone Accommodations. I have my set at Balanced Tone and Moderate. If you have the money to spend and in the Apple eco-system, these will be the best money spent for your ears. Just keep in mind that out of the box, they might not sound great, but after some burn in time, you will start to appreciate what Apple has done with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them.she uses them every day for gym. Happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, quality sound, actually has noise cancellation not like them other headphones that say it and don’t really have it. Stylish too. Would buy again! Would buy as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AIRPODS MAX

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, very comfortable, and great noise cancellation. I love the noise cancellation because I can used it every time I want to concentrate to do my homework or want to enjoy listening to music in a place we’re it’s to loud. I even used it some times to watch a series or a movie and it’s amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It delivers excellent sound quality, class-leading active noise cancellation (ANC), and seamless integration within the Apple ecosystem

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can you hear me now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the color & the sound quality.. works better because I like over the head headphones instead of earbuds

    I would recommend this to a friend