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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 2861 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,861 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Cancellation is Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are they worth 550? If you have an iPhone yes. Android or anything else, maybe not. The iPhone will give you audio editing/tuning options that you will not find elsewhere. On the iPhone make sure you are updated to the latest iOS that help the phone truly recognize the headphones, and then update the firmware of the headset itself. I consider myself an audiophile, and when I try new headphones, the sound test I put them through is fairly simple, and I play 5 key songs of different genres that I would say have “hidden sounds” or instruments that cheaper headphones would not catch. These pass the test, and surpass the Bose and Sony headsets in separating instruments, the “soundstage” effect. If you are a person who can’t tell the difference in good headphones versus others, don’t waste your time, because you won’t be able to justify the reasoning for the pricing. The comfort is amazing, and I can wear these for 4 hours plus with no discomfort. They look great, and noise cancellation is amazing on these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Sound quality

    Rated 5 out of 5 stars

    50/50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about purchasing these headphones. The price tag was very steep for a pair of heaphones, but since i have everything else apple and ive lost 3 pair of AirPods, I said why not. Battery life- 10/10 Design 7/5 - lightweight, cozy enough for long trips without pain on ears. Sound 6/10 -I assumed they would be louder, not as loud as my beats, but still decent enough to keep. My favorite is the noise cancellation 10/10- even without listening to something the heaphones cancel outnoise overall im satified but i feel like they arent the best for the price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Amazing, but a few concerns.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality! I am very impressed with these headphones. Bluetooth conection is seemless and instant, even with an Android phone. The only main downsides I've found is that mosture tends to condensate inside the headphones between the magnetic ear cups due to the aluminum build. This isn't so much of a problem because you can easily remove the magnetic ear cups and wipe down the moisture, but I do have concerns about the long term affects of the moisture build-up. The only other complaint I have is that you are required to buy a seperate $35 cord if you need to use these headphones wired, for video editing for example. All in all, I'm extremely satisfied with the sound quality, noise cancelling, battery life, and overall comfort. I literally have been useing these for about a total of 13 hours a day everyday and never once ran out of battery durring use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Very great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wearing the airpods pro for the past year and they were really great, but after switching to the airpods max, I have found that the max has worked more for my needs. I am a student and spend a million years studying in the library, and having a comfortable pair of headphones with a long battery life and good sound quality was a must have. These headphones fit that and also have the bonus of being able to be incoorperated into my style. The headphones have a bit of heft and will take a few uses to break them in, but afterwards I forgot that they were on my head. It is also really nice to see that you can know where it is via find my.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Fit

    Rated 5 out of 5 stars

    Perfect Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very comfortable, stylish design, and fit great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 4 out of 5 stars

    Great sounding wireless sound, not perfect though

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple's famous Airpods, now Max! While these do sound very good, they don't sound great in my opinion, especially for the price. They are very cool, comfortable, and look great. But for half the price you can get some truly great sounding cans from Sennheiser. If what you want is great audio, wired is the way to go anyway. Are these fun? Heck yes, especially with Apple's lossless audio, and particularly for movies. But if you have to choose between the Pros and these, I'd say go with the Pros 90% of the time. I use my Pros several times a day, and these only a handful of times a week. Now, if you're not a very picky listener, and love the convenience of both wireless audio and Apple's seamless integration between devices, and want to spend over $500, then by all means, these are great in my opinion, and have a much more natural sound than other wireless headphones, like Beats, do. Also, bear in mind that while you can enjoy Spatial Audio and Dolby Atmos with these, you can't do lossless, even if you do wire them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best I have ever used!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is amazing. Noise cancellation is the best i have ever experienced. Very light weight on head. Holds a lot of heat on the ears. I used these to sleep and block out ambient noise. Moisture gathers and causes reverberation that will wake you up. Have to dry them when this happens but outside of that blocks out all sound and provides excellent sleep. If you have them paired with multiple Apple and Android devices connectivity can be an issue. Device randomly connects and disconnects, have to turn on Bluetooth on other devices to prevent this.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Fun!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of noise cancellation headphones, and i was shook when i put it in that mode! I could barely hear anything but the sound from the headphones, it was amazing. They fit comfortably over my ears, and i gave a rather large head. The sound quality is great too, but im also new to good quality headphones. Two cons, easily slides back and forth on my due to weight and had to buy a separate carrying case for protection, which isnt 100% necessary but for peace of mind since the provided one isnt the most protective. Would reccomend. I personally bought becasue of friends testimonials and for the aesthetic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price, Weight

    Rated 4 out of 5 stars

    Could be better for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality, noise cancelling, and transparency mode. Only problem is that it's a bit pricey and VERY heavy compared to other headphones. Also for some you reason they don't "turn off" which is weird

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Case

    Rated 5 out of 5 stars

    Wow! Worth the extra money! Great mic too!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok they are super expensive. They're also the best noise canceling headphones on the market. Apple hit a home run. I have in ear noise canceling Bose headphones and this beat those hands down. If I had a complaint it would be the case. Doesn't protect the headphones at all. I used these on several domestic flights and it is super quiet and comfortable. Also it does great when taking phone calls. The mic will filter out ambient noise. The person on the phone can't hear flight announcements or barking dogs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones in the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth every single dollar, good material and technology. My wife loves it she says the noise cancelation is perfect and compares to no other headphones. They are super comfortable, batteries are very good and they last. Overall best product out there, I highly recommend these headphones. Thank you best buy for always having the latest gadgets.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Just Amazing Headphones with ANC!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple's AirPods Max deliver exceptional audio quality with rich bass and crisp highs. The design is sleek, and the active noise cancellation works like a charm. The Smart Case is a nice touch for power preservation. While the price is steep, the premium build and immersive sound make them a worthwhile investment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    I love these headphones.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent, they’re comfortable to wear, with absolutely no discomfort. The battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod Max Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I've bought! They are comfortable and fit perfectly. The noise cancellation is unmatched and transparency mode is amazing, it's so nice to be able to listen to music and still be able to hear someone if they are talking to you. I would definitely recommend these to anyone considering getting new headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a pair of headphones before a 19hr plane ride. I own all Apple products and wanted the connectivity to be seamless. These paired easily between my phone and ipad. The noise cancellation on the plane was SUPERB. Better than all past headphones I owned. The audio sounded like I was in a movie theater when watching downloaded TV shows. The battery life was terrific as well. A bit heavy for travel but it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Live up to the hype

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE these headphones! For starters, the sound quality is phenomenal! I also love the fact that the noise-canceling feature is a lifesaver, that completely blocks out the noisy air nozzles on airplanes and super-loud A/C units in hotel rooms. (Also blocks the sound of extra-loud snoring spouses, a huge plus!). I am so glad I got these! They can go for a REALLY long time before needing to be recharged, they are comfortable, and they perfectly match my blue iPhone and Apple Watch. Love, Love, LOVE!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A good investment for the Apple & music lover.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio quality and sound. Full bodied. Comfortable on head for extended periods of time. Nice bass. Not as impactful as the AirPod Pro in-ear headphones but more layered and vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Best in Class.. still not worth the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Apple Headphones are really good, ive had just about every iteration of the Airpods and have had JBL wireless headphones as well but these are truly the best in class. The noise cancellation is excellent, battery life is phenomenal and the comfort and sound is superb. With that beibg said, its still not worth the ridiculous price point of $550, $399 maybe. But thats the Apple tax for you. 

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    10/10 :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i LOVEEEEEE them. they’re amazing and definitely worth the price. i love listening to music with them on. i also love that i can wear them at work & with transparency mode, it’s very easy to hear the outside world. battery life is great too. buy em.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple AirPod Max-An Amazing Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having owned over 8 pairs of over-the -ear headphones, I have to admit that the Apple AirPodsMax have brought an even bigger smile to my face as I began to listen to them. They are extremely comfortable, even after hours of listening. The ANC is the best I have ever experienced and the Transparency mode, using multiple microphones, makes room sounds seem like I am listening live. Sound quality is remarkable for me as an avid audiophile. Incredibly natural!! Best Buy provided a smooth preorder process. Get them, they are a great addition to your Apple eco world.!

    I would recommend this to a friend
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