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Customer Ratings & Reviews

Model:
MGYL3AM/A
SKU:
6376542
$549.99

Customer reviews

Rating 4.7 out of 5 stars with 18048 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 18,048 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    These headphones are amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound quality, and very comfortable. I really like how you can remove the cushions on the ears to clean them. It makes it very convenient for people who use the headphones for both inside and outside the gym. The noise canceling and transparency modes are both amazing and very easy to use, would definitely recommend this to anyone willing to pay the higher price for headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome product but the weight is an issue

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge sound person. I look for headphones with good bass but also quality of sound. The AirPod maxes have some of the best bass in headphones but also keeps quality of sound in mind. When I am traveling by going on flights, the noise cancellation feature makes it worth the price. I have had screaming children sit next to me and the noise cancellation makes me not hear them. Also, it eliminates 90% of the airplane engine noises on the flight, and that is with no music playing. When music is playing I can’t hear a thing. Downsides: I haven’t been a huge over-the-ear headphone person, because it hurts my head. Due to Apple making a more quality product and having the frame be out of metal, the headphones are heavier than competitors. After 2-3 hours of me wearing the headphone, my head starts to hurt from the weight of the headphones on me. This makes me not use the AirPod Maxes as much as I would like. Another issue is the sound. People are more than satisfied with how loud the headphones are, but I personally like my music really loud when I listen. The AirPod Maxes aren’t as loud as AirPod Pros and that is due to them being over the ear headphones, but you can easily fix this by adjusting the equalizer on music apps like Spotify. My last complaint is the noise cancellation mode. It has taken me almost 4 months to get use to the noise cancellation mode. When activated, the only way I can describe it is when your ears plug themselves when you have elevation change, but it also feels like the headphones are pushing inward on you.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    I love my Airpod headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound easy connectivity easy adjustable great fit

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and comfortable. i really love the look too and the case

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Missed doorbell rings because of these

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to my phone immediately. Sounds good, and noise canceling is very good!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My Ears Are in Heaven

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, can we talk about comfort? It's like they were tailor-made for my head. I can wear these bad boys for hours, and it's like my ears are getting a cozy hug. It's not just a purchase; it's an investment in your auditory happiness. They look good, feel good, and sound even better. My ears have never been happier.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Top of the line

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, grear sound, and stylish!! No other headphones compares!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these, blocks out so much noise, great product from Apple

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would recommend to anyone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Have had them for a few months Bluetooth is great no disconnects, tight fit- does not slip off ears. Great sound and overall good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The only headphones i need

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones every single day for work and for pleasure and they work without a hitch. No connection issues, great sounding auido and very comfortable for long periods of time. While i do agree the product is incredible im not sure the price allows everyone to see how great these headphones really are

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the AirPods and decided to give these a try and was happy to hear that these were better, the sound quality is super clear and paired with the sound cancellation it makes the price worth it. They hold up nicely and are a very comfortable feel and are strong

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great AirPods!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent AirPods have the freedom to move around, especially when working remotely. And also blocks completely the outside noise. Comfortable to wear and can be adjusted to a desired size. It is an awesome product. The sound quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit. Excellent sound quality and noise canceling feature. Works seamlessly between iPad, iPhone and I watch!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    headphone luxury

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    omg i love this product i can turn off sound from the world when i need just a little peace im so intrigued by these awesome headphones they pretty much does everything and there big soft and comfy thank you best buy for such an cool product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the noise cancelation! very confortable and easy to connect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Worth More Than it Should Be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A low 3 stars… maybe almost 2.5 but some things do stand out. TLDR at the bottom. I was going to get these headphones when they first came out but the first thing that put me off was what will be a common theme in this review: The price. $500+ for headphones is incredibly high for the average audio listener. A pair of audiophile grade headphones go for higher but for someone who’s last pair of headphones were a pair of Beats or Skullcrushers… $500 is intense. The price alone is what killed it for me when comparing it to something like the Bose NC700. The sound quality is decent. I’d say slightly better than my Airpod Pros and much larger soundstage than the NC700. The quality is pretty good since it’s made of metal and hardly any plastics compared to a pair of Bose or Sony headphones. The ANC kicks a** compared to any ANC headphone I’ve tried before. For Apple users, this pair of headphones works seamlessly between my iPhone and Macbook. I kept them on for 2 hrs at a time switching from Macbook work to a call with a friend on my iPhone to again moving back to my Mac easily. The features available to Apple users alone make this almost worth getting… But we come back to the price. Although the sound quality, features, and ANC are better than the NC700, the difference is minimal but its worth saving $200 and getting Bose NC700 at the end of the day. The AirPod Max’s can be slightly heavy. Wearing them for 2 hrs straight… they get kinda heavy. Another thing: No power button. Very strange. The headphones can be put in the case so it can save battery… but there comes another complaint there: THE CASE. It looks hideous compared to other brands. Yeah it was a big joke that it looks like a bra. I ignored all those jokes but actually seeing it in person makes it even worse. There’s ways to work around the case but it’s extremely bulky. It was awkward putting it in my bag. The biggest reason that made me finally decide to just return these was the fact that I needed a specific cable if I wanted to plug these headphones into anything: iPhone, Xbox Controller, laptop, etc. The cable is another $19 or so. Not much of a dent in the wallet as the headphones but still didn’t feel like I should have to buy another cable instead of being able to use the 3.5mm to lightning connector. At the end of the day, these headphones are mice but definitely either need a price readjustment or more features to make it work at the price it is at now. These headphones need to be lighter, better sounding compared to the competition, easier to store, and MAYBE a power button if they don’t make the case better. TLDR; Pretty decent, price kills it. Strictly Apple users might have a good time if they don’t mind the price tag. Better headphones out there with only slight inconveniences compared to these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Retired Soldier.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look. Fit. Features. Sound. Best high end headphones. If you can. Get them while they are on sale. I did.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Buy them !!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super reluctant to buy them because of the price but they are very worth it. I’ve had mine for a while now and they are great for the gym and for listening to music. The noise cancellation is amazing ! Battery life is amazing as well. They last me all day and still end up with energy to spare. Definitely happy I got them in the end.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Very sleek and comfortable. Sound quality is good and very easy to work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great high quality luxury headset from apple

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this headset! She even falls asleep using them! They are very high quality sound and thr noise cancellation is excellent. I am used to sennheiser headsets and Koss from back in the day but this thing is great! As with anything wireless i would definitely get an extended warranty on the headset because if the battery goes so does the headset.

    I would recommend this to a friend