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Customer Ratings & Reviews

Model:
MGYL3AM/A
SKU:
6376542
$549.99

Customer reviews

Rating 4.7 out of 5 stars with 18048 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 18,048 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Luxury listening

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had sony 1000xm5 and Bose NC 700. In order of songs experience I order airpods max then bose and then sony. Its transparency mode is best when we are indoors and bad when outdoors. It is heavy but very very comfortable to wear for hours at stretch. It will pick up all the noises in background while you are on office call. Bose and Sony does far better job there. Even airpods pro gen 2 fail there so I am not expecting a drastic change in airpods max with H2 chip as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Yuh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them!! Sound amazing beautiful color!! Comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality Headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical about these given the price. But they have a great and sturdy feel to them. The audio quality is amazing and the noise cancellation is great and easy to use. They don’t fall or move much when running which is also a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    These are fantastic headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was blown away by the quality of sound and the comfort of these headphones. I closed my eyes and could hear every instrument as though I were in the studio or at a concert hall. Outstanding product that connects to devices with ease and charges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headphones for gym use good sound quality and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earphones ever!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much, there are super comfy and the quality is incredible

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good for Apple device owners

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good: build quality, Apple device integration, comfortable ear-pads, sound effects for TV & movie, weight management (it's heavy in hand, but the band helps a lot when put on head) The Bad (not so bad, just don't put your expectation too high): sound quality for normal music (okay but not WOW), initial clamping force (okay after two days) The ugly: the ODOR from the earpads and carrying bag is the worst among the numerous gadgets I bought in recent years, DON'T put your nose near them and breath when you first open the package. After 3 days, the odor was left. But Apple really need to handle this before shipping out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple headphones Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these headphones! Very good sound and buttery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Noise Cancellation headpones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality, build quality and noise cancellation are far superior to the SONY WF-1000XM4. Spatial Audio for movies and Apple Music is very effective on Apple devices. I would not recommend using the headphones during walking/exercise due to the weight and design of the headphones. The only negative is the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Give these headphones a hard pass.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the worst Bluetooth headset I’ve ever owned. Already had one replacement, about to call for another. In two months. The first headset would fail to power on sometimes, there’s no power button to do it yourself. When it did manage to turn on, you would press the noise cancellation and notice a (sometimes 10 minute!) delay in response from the device. They sent a replacement set that fails to enter “pairing mode” and doesn’t connect to any device that isn’t apple. So I guess I’ll send off for pair three, but get ready to give them a cool $600 every time their terrible product breaks that they’ll refund you after you receive your replacement and they receive your old device. Bonkers. When the noise cancellation works, it’s great. The transparency mode is nice when you’re not waiting ten minutes for the headset to respond, LOL. Sound quality isn’t much better or worse than other high end headsets. Which, at this price point, I really expected. Man, the sponges. The “pop off absorbent pads” that (barely) magnetically seal to inside of your pro max eat cups get dirty, fast. Buckle up for a weekly cleaning routine for them and the mesh “handle” of your device that is now unusable for 24 hours following Apples cleaning instructions, if you can find them. The support documentation in the support app for the on device instructions (to ensure I was “entering pairing mode” correctly) hasn’t been updated from the AirPod Pros, even though the title is correctly listed as the max. Which is hilariously considering they’re earbuds and the pro max doesn’t have a button on a case to reset them The device switching: I was most excited about this feature, because I transmit to different devices all day long. Video conference on the MacBook, podcast or call on the phone. Shouldn’t take too much contextual info to make the swap-but it just never works. Pop a new teams video call and you’ll need to unpair and repair the headset from the Bluetooth menu on the MacBook, then reselect from your phone when you’re done. Love explaining to my team the 30 second delay in my ability to speak or hear them every meeting. So great. My old headset (not apple) did this flawlessly at < half the price. Give this hunk of garbage a hard pass.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple does it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally found these to be worth the price. Great sound and are very comfortable. Usually over the ear headphones would make my ears and head hurt after an hour, but I can go hours wearing these comfortably. They work best with Apple Music with the DolbyAtmos and lossless features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and has really good noise cancellation and it’s easy to switch to an aware mode. Perfect substitute for ear muffs in the winter.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good quality, a little expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, maybe a bit expansive for what you actually get but the quality is definitely there and the sound is amazing, very comfortable to wear. The only thing I don’t like is that they don’t go quite small enough for my little head but it’s close enough to still be comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Airpods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! I got these for a steal and they are great for everyday. They don't go as loud as you would expect but the quality of sound is unreal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. They are worth the money spent. Very comfortable to wear. I like that I can turn the noise canceling feature off and have a normal conversation with someone and not remove them. The audio is very clear. They set themselves up on your device you are using

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10 Would Buy Again

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to make this review months after purchase because you really never know what you’re buying into until you get use out of it. First of all, amazing noise cancellation. Perfect for working out or being in loud environments. I use these bad boys during study time in a mild to noisy environment and the AirPods Max completely drowns out the sound. Not to mention they’re super comfortable and the battery lasts me the entire day sometimes even 3 with continuous use. They’re easily washable as the ear pieces detach and they’re size friendly (for all my big headed friends, lol). Totally worth the purchase and almost a year in they still function just as they did the day I bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple: Expensive, but Guaranteed Satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be expensive, but it certainly won't disappoint. I'm not sure if my review will sway your decision, but it's become a cliché to say that it's Apple, and it just works beautifully. Great noise cancellation and great comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Max review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great product! The sound quality is very clear, the headphones are durable and able to withstand tough movement, and the noise cancelation does not take away from the quality of wind whether it is turned on or off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good quality and sound. But heavy and expensive.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are very good. They have a solid feel and have Apple quality. They are heavier than other brands but the sound and noise canceling is equal or better than the others. They work best with apple products to include the iPhone and iPAD but also can be connected to Samsung and other products. They are very expensive and I am not sure if the extra expense translates to a better product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max are literally the best headphones I’ve ever used. I’ve tested a lot of headphones and this one is superior to all of them. Incredible ANC, incredible transparency, incredible everything!

    I would recommend this to a friend