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Customer Ratings & Reviews

Model:
MGYL3AM/A
SKU:
6376542
$549.99

Customer reviews

Rating 4.7 out of 5 stars with 17919 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 17,919 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones overall i love all the features of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase. Hesitant at first for this expensive purchase but when I finally decided on purchasing it, I was very happy with it. It was all I ever wanted from a headset. The features are second to none. I am thinking of purchasing one for my daughter because it will be very unlikely that she will misplacethis one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sound and always does a great job syncing up when I put them on. Pricey but really good sound, easy to switch noise cancellation on/off. Volume control also easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iffy connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones but sometimes won’t connect to my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORST SERVICE : GREAT HEADPHONES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent head phones, terrible service!!!!! I bought these on sale for $50 off and I went to change the color and they told me to had to buy them full price! I went to another Best Buy and they could only price match a price from Amazon which still only gave me about $20 off. It was RIDICULOUS. I work in retail and even if your JUST EXCHANGING COLORS you should get the different color NO EXTRA CHARGE. Will not be buying anymore products from Best Buy since they can’t even honor an EVEN EXCHANGE. literally the only reason I bought from Best Buy. Never again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones even though Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and work perfectly with my apple ecosystem. Highly reccomend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The AirPods Max have truly impressed me

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The active noise cancellation effectively blocks out distractions, while the transparency mode allows me to hear my surroundings when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time is Money - Money is time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product.. as a college student and a person that loves music.. i found myself singing a long to songs as I would walk to my classes. I kept asking my boyfriend if he was able to buy me some but he said that he couldn’t. Later that evening he came to my hosue and brought me the Headphones. I was so excited. When i went to school the next day i spent the whome entire time listening to the music that I love. Felt like i was missing this product my whole entire life! Just to be able to have the amazing company Best Buy to have tje perfect color and was able to get it the day of was anazing! Thank you best buy for your reliablity!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good build quality but overpriced.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the spatial audio to use with my Apple TV 4K instead of using my AirPods Pro. Theyre overpriced but I’m glad Best Buy was able to price match with amazon, use my Best Buy points and gift cards so i paid less than $400 for them. Sound is good but for those who like bass in their music id suggest the skullcandy crusher ANC that cost less than the AirPods max and skullcandy comes with wired a headphone cable as a option to use them wired instead of wireless as the airpods max doesnt you will have to pay a additional $30+ for that lightning to 3.5mm male cable or if you have a male to male audio cable laying around you can use the $9 apple lightning to 3.5mm male adapter to save some money. The smart case is terrible as you need it to place the headphones to sleep as the headphones dont have a physical on/off button. The material is aluminum and i fear they will scratch one day as when removing/inserting them in/out of the case they click on the corner edges. I will continue to use them for watching movies on the Apple TV or iPad containing spatial audio when i dont want to bother those around me and for some music that doesnt have much bass in them but for the rest of my music that have bass i will use the skullcandy crusher ANC.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones! The noise canceling is absolutely amazing ! And I love that they don’t hurt my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good companion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with all apple devices, sounds great, especially with apple music lossless audio and have amazing noise canceling (and transparency). Only issue is that they aren’t as portable compared to other noise canceling headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple does it again!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the purchase. The sound and build quality is definitely that one could expect with an Apple product but no amount of reviews could speak for how these felt once they are put on your ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods Max!!!!!!!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say....I absolutely LOVE my AirPods Max! The price was great, but the sound and isolation is awesome! If you can afford to buy a pair, I would highly recommend. I respect and admire great sound and these deliver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Do It!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unmatched sound quality. Best headphones on the market right now. I know many are apprehensive due to the price. This is your sign. Catch them on sale and pull the trigger!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLE HEADPHONES

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loveddd! The sound is flawless, the bass, the cancellation. These are my favorite ever! Loved beats but can’t go back after trying these out! It’s a MUST! the color is my fav matched everything :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headphones for my daughter she wanted black ones but she loved the pink ones too. Good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver an unparalleled audio experience, combining exceptional sound quality with a sleek and comfortable design. The active noise cancellation is impressive, immersing you in your music or calls without any disturbances. The build quality is top-notch, with a premium feel that matches the high-end audio performance. While they come with a premium price tag, the AirPods Max justify the investment for audio enthusiasts seeking a premium wireless headphone experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple girl for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best course cancelling and sound quality. Theres nothing like it. I work out 6 days a week and the battery life is unmatched

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, noise cancelling could be better.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up these guys in store and I love them! I wish I could've found the Silver ones, but these are fine too. The noise cancelling is not as good as my Airpod Pros 2, but still okay. Definitely wish they were better at drowning out cafe noise and such. The transparency mode though is top tier, best out there. Sound quality is of course top tier as well. Build quality is second to none, but these headphones are NOT for working out, due to them being Aluminum metal they're a bit heavy, but NOT heavy enough to be uncomfortable by any means. I love the comfort.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound but poor repair ability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great up until the battery needs replacement by apple which costs $350 and requires them to have the headphones for 4-8 weeks.

    I would recommend this to a friend