Customer Ratings & Reviews

I’ve always bought beats instead of AirPods because that was my preference because I never had a problem with any headphones I bought but I will say I bought these just to try out in comparison and I was not disappointed at all

These are absolutely incredible. The only show I have is the weight.

Bday gift for son, these are some very nice headphone. I think the only con is my on personal issue. Calling my son when he has these on, he cannot hear me. I thought well let me try.......just quiet and you cannot hear anything music or no music playing. I want one now. But would say just know why your kid is not responding to you when you call them hahah. Volume settings are perfect, connects Bluetooth very simple. Charging well since 03/19 we have not had to charge it yet. No complaints

Great sound! Very comfortable! Sony a longstanding quality driven.

I love the noise canceling because I can't hear my annoying familly and its very confortable.

Amazing sound quality, perfect for my gym workouts, noise cancellation is an amazing feature. Very stylish and functional headphones, best Apple accessory purchase.

I was a little disappointed when I received the AirPods Max Open Box Excellent. When I first opened the box I immediately noticed there were make up stains from the previous owner all over the ear cushions and even on the headband. With some cleaning I got the makeup off, but for something that is advertised as open box excellent and basically brand new I would expect BestBuy to clean the product before sent to the purchaser. In addition, when I first connected my AirPods I got a notification that the AirPods were still connected to the previous owner's iCloud and they could see the location of the AirPods. (This also has happened with friends of mine who bought the open box excellent also.) I called BestBuy and they told me there was nothing they could do, all I could do was return them and wait to buy new ones since the Silver were out of stock. Instead, I got connected with the Apple store and they helped me reset them. Overall these are amazing headphones and came very fast but I am very disappointed with BestBuy's open box excellent. If you are reselling previously owned products they need to be cleaned and wiped to be basically brand new, especially when someone is basically paying full price for an "Open Box."

SO COMFORTABLE and great audio quality. GOT ONE FOR MY SISTER

Outstanding product. Truly forward thinking. I’m so happy with my headphones they were worth every penny!

Best investment I have made so far the sound is great and it looks soooo nice.

Like many have said in their reviews, I was hesitant to pull the trigger on $500 headphones. Especially having already owned a pair of AirPods Pro. I watched plenty of reviews and listened to demo pairs inside stores before purchasing. I even tried to compare less expensive headphones but the sound quality and noise cancellation of those couldn’t compare. Found them on sale for $449 at the Base Exchange and Best Buy price matched so I grabbed them and have been pleased since.

Sound quality is great but a bit heavy for commuting.

Product works great and a full battery lasts me for up to 4 days. Love the noise cancellation at the gym

if you guys don't have a pair, spend the money!!! These things are amazing. Sound quality is great and extremely comfortable.

Beautiful product, comfort, beauty, quality and technology

I really like these my favorite out of the Airpod series sounds great and they dont fall out your ears. Also find my is good perk.

Great product. Great sound and excellent battery life.

Really good quality, the sound is amazing and I the battery last for a long time.

Works like advertised battery lasts a long time good sound

Great color, sound and noise cancelling. Worth the money.