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Customer Ratings & Reviews

Model:
MGYL3AM/A
SKU:
6376542
$549.99

Customer reviews

Rating 4.7 out of 5 stars with 18036 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 18,036 reviews
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Great Noise Cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits snug in between my ears and lasts most of the day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Audio quality very exceptional noise cancellation super

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    AirPod max

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Cool” looking headphones but they are not really loud. I purchased the “silicone” covers for the earphones that way I would not constantly soak them with sweat at the gym & that improved the sound a bit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple mush have product. Sound clarity and noise cancellation is insane.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new AirPod Max’s but the only complaint I have is when making a phone call the other person can’t hear me very well. Great headphones for music though

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great! The noise canceling is amazing! They are sooo heavy on my head. 30+ min give me a headache. And the fall off. So not small head friendly….

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything the sound quality the way it felt solid and compact it just madd me enjoy the purchase even more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love my Apple ecosystem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones they were fantastic with all my Apple products The sound is out of this world and they’re comfortable against your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son loves these! Hes able to hear his music, class instructors and still be able to hear whats going on around him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORST SERVICE : GREAT HEADPHONES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent head phones, terrible service!!!!! I bought these on sale for $50 off and I went to change the color and they told me to had to buy them full price! I went to another Best Buy and they could only price match a price from Amazon which still only gave me about $20 off. It was RIDICULOUS. I work in retail and even if your JUST EXCHANGING COLORS you should get the different color NO EXTRA CHARGE. Will not be buying anymore products from Best Buy since they can’t even honor an EVEN EXCHANGE. literally the only reason I bought from Best Buy. Never again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but not so good for gym purposes as even apple advertises that there is no water/sweat resistance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! Great sound and noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Apple space gray air max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is superb and the noise canceling is unmatched. The only reason i have 4 out of 5 is because after wearing them twice on a long walk with some sweat the don’t smell great. Only after two times of use? Other than that they are fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another excellent product from Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say Apple is Apple and you can’t expect anything less than excellent product from them and this one matches exactly the quality of other product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple pro headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancellation. They do get a little warm when you’re working out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Comfortable When Putting It On And Haven’t Had Any Issues At All.. Definitely Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Buy Apple Products From Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Apple + warranty with my new AirPods and waited over 4 days for delivery. Since they never arrived, the Best Buy associate had me pick them up at the store. Now my Apple + warranty that I paid $59.00 for is lost and neither Best Buy or Apple can correct. DON’T buy Apple products from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best pair of headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set of headphones! The sound is amazing and the Noise cancellation is phenomenal. Very happy with this purchase highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Heavy and Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an Apple Fanboy, I really wanted these to be the ultimate headphones, but they fall a little short. First, inexplicably, Apple gives you no control over EQ customization on iPhone. By comparison, Sony's app allows you to costuming numerous aspects of the sound to your liking. Second, the noise cancellation is good, but there are some annoying artifacts. These headphones give me the feeling that my ears are plugged, meaning I can hear a lot of my internal body noises. Again,Bose's and Sony's high-end headphones do not do this but still provide excellent noise cancellation. Third, because of the materials used, they are a little heavy. If you wear them while lying down, you will feel them pull backward toward the back of your head. Sony's and Bose's headphones also do not have this issue. In sum, the sound signature is very similar to AirPod Pro headphones, which are also much more comfortable, convenient, and affordable. So just go with that or Sony or Bose headphones, while Apple fixes the problems with these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    FTK IYKYK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones and being some one that catch a lot of flights the FTK mode is great you do not hear peoples kids lol

    I would recommend this to a friend