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Customer Ratings & Reviews

Model:
MGYL3AM/A
SKU:
6376542
$549.99

Customer reviews

Rating 4.7 out of 5 stars with 18021 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 592 Showing 11,821-11,840 of 18,021 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Sounds and feels great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sounds great! Feels great, Expensive though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best noise cancelation headphones.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good. But the noise canceling is out of this world.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, nice look. I would get again for myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple lover

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases this as a gift and the recipient was very happy. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Head phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise cancellation on these headphones. The only thing I don’t like is that we can’t turn them off

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality with movies. Quality is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love shopping at Best Buy, especially when using my credit card! Thanks for the amazing customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I ever paid for,sound quality is amazing.the battery last me for 4 days but that’s because I use them for like 3 hours a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best so far!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use headphones as peanuts as a family of five. We've tried a lot of different brands, broken, lost, and ruined a lot of them, but this is our favorite. I got this one for my picky husband, for his birthday, and it has been approved by him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been thinking about purchasing these since they released and finally bit the bullet! I don't regret them at all. The only thing I wish was different was the option to turn them off completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don’t regret impulsively buying it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little heavy but great headphones. Being noise canceling makes me love it even more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the way thw color looks in person and noise control settings on it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not Good For $500

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was a bit thin. Not very loud. At 50% Volume level you can barely hear anything. The Bass was not really strong. It lacked richness and fullness. There was some popping and crackling at random times when the bass hits while the ANC was turned on. It didn't have this problem when ANC is off. I actually returned these 3 times thinking I had defective headphones. All three pair had the same issues. Im shocked none of the reviewers even mention this. Noise cancellation was great and I loved the Spatial sound effects. Overall, these are great headphones for easy listening, jazz or classical music; not so much for anything with heavy bass, like rock, hip hop, R&B, dance or house. I wanted to like these headphones because the build quality is top tier, but the sound quality was lacking, definitely not worth the $550 price tag.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPod Max (Lightning)- Sky Blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphone I have ever used. I truly love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it , will buy it again if I have money or need it again, great for any occasion

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    no off button?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is great, but why no off button??

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Max Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great! Very easy to connect with all your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service but I’m still waiting for my refund , although it was very easy to return and go through the whole process with the girl at the counter. Will definitely stop by again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for someone else and she really liked them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound great, not comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these. They sound outstanding, but they are just not comfortable for me. Laying down, they feel like they’re going to fall off. They make my ears hot and sweaty relatively quickly. They also pinch in various spots around my ear.

    No, I would not recommend this to a friend