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Customer Ratings & Reviews

Model:
MGYL3AM/A
SKU:
6376542
$549.99

Customer reviews

Rating 4.7 out of 5 stars with 17981 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 595 Showing 11,881-11,900 of 17,981 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great transparency and noise cancellation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the transparency and noise cancellation feature this headphone has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great stuff. I have used it for one year now and it still working like a charm

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Service and Delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy again from Best Buy. These headphones were not delivered to my address and I still do not have them. They were placed on the ground in my apartment building and were taken by someone else. Customer support was no help, and replacements for delivery were cancelled. There is literal photo evidence of my headphones being on the ground, not near my door or mailbox, and I was still not given a refund or replacement. I will be telling all of my friends and family not to buy from this organization. Frankly, I’m livid with the entire experience. The worst part is, fedex offered to reimburse me for failing to deliver to my correct address, and you all still won’t file a claim so that I can get my money back. It’s despicable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sounding wireless headphones I've ever listened to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “The product was better than I expected.” it's simply perfect!! Thanks Apple

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big BLU

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy a Lil bit expensive but they really sound great…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never see my granddaughter without them I. Her head except for bed. Best gift ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sunny was great he had some good customer service and was able to help me out well he very patient and well knowledge about the questions I was asking. Keep up the good work sunny. Btw I liked the AirPods Max.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are expensive but they’re worth it. Incredible sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent service. I enjoyed my experience shopping with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Airpods Max for work and leisure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and already have Bose NC700, Apple Airpods Pro and several other headphones that I use for conference calls. I use the same for listening to music. The Airpods Max clearly has an edge on how the conference calls sound and the music definition is also more detailed. Overall I recommend this product even though the price is a bit high.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, really loud, charged fast, last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spot on

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect bass and eq quality control I would definitely recommend for present or to enjoy for yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior headphones, I’ve used about 3 different brands and these are by far the best. Apple never fails in my opinion. A little on the higher end, but worth the cost. I love that i can connect to my phone and switch to my laptop as well !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Very heavy headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality are good but they are too heavy. Not sure why apple made some heavy headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint I have if u can call it that is the charge wears down quickly. No big deal though. Despite other reviews, even with glasses and earrings, for me that is no bother. Same for a friend of mine at school. Perhaps it’s an individual thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, best price online. Definitely buying all my electronics from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wonderful product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful quality. Sound is amazing. Noise canceling is a life saver when you need it. Overall great. Wish it was a bit cheaper though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Max

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love his AidPod Max and Best Buy always have what we need.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    HoHum I luv AirPod max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic purchase, I love these headphones, they fit like a glove

    I would recommend this to a friend