Customer Ratings & Reviews

I love the transparency and noise cancellation feature this headphone has.

great stuff. I have used it for one year now and it still working like a charm

I will never buy again from Best Buy. These headphones were not delivered to my address and I still do not have them. They were placed on the ground in my apartment building and were taken by someone else. Customer support was no help, and replacements for delivery were cancelled. There is literal photo evidence of my headphones being on the ground, not near my door or mailbox, and I was still not given a refund or replacement. I will be telling all of my friends and family not to buy from this organization. Frankly, I’m livid with the entire experience. The worst part is, fedex offered to reimburse me for failing to deliver to my correct address, and you all still won’t file a claim so that I can get my money back. It’s despicable.

The best sounding wireless headphones I've ever listened to!

“The product was better than I expected.” it's simply perfect!! Thanks Apple

Great buy a Lil bit expensive but they really sound great…

I never see my granddaughter without them I. Her head except for bed. Best gift ever.

Sunny was great he had some good customer service and was able to help me out well he very patient and well knowledge about the questions I was asking. Keep up the good work sunny. Btw I liked the AirPods Max.

These are expensive but they’re worth it. Incredible sound.

Excellent product and excellent service. I enjoyed my experience shopping with Best Buy

I work from home and already have Bose NC700, Apple Airpods Pro and several other headphones that I use for conference calls. I use the same for listening to music. The Airpods Max clearly has an edge on how the conference calls sound and the music definition is also more detailed. Overall I recommend this product even though the price is a bit high.

Works great, really loud, charged fast, last long.

Perfect bass and eq quality control I would definitely recommend for present or to enjoy for yourself

Superior headphones, I’ve used about 3 different brands and these are by far the best. Apple never fails in my opinion. A little on the higher end, but worth the cost. I love that i can connect to my phone and switch to my laptop as well !

Quality are good but they are too heavy. Not sure why apple made some heavy headphones.

The only complaint I have if u can call it that is the charge wears down quickly. No big deal though. Despite other reviews, even with glasses and earrings, for me that is no bother. Same for a friend of mine at school. Perhaps it’s an individual thing.

Fast delivery, best price online. Definitely buying all my electronics from Best Buy

Wonderful quality. Sound is amazing. Noise canceling is a life saver when you need it. Overall great. Wish it was a bit cheaper though.

My son love his AidPod Max and Best Buy always have what we need.

Fantastic purchase, I love these headphones, they fit like a glove