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Customer Ratings & Reviews

Model:
MGYL3AM/A
SKU:
6376542
$549.99

Customer reviews

Rating 4.7 out of 5 stars with 18021 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 597 Showing 11,921-11,940 of 18,021 reviews
  • Rated 5 out of 5 stars

    Apple at its best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable! Was a gift and he loves them! Sound is off charts good! Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I’ve heard in a long time. I love them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Service and Delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy again from Best Buy. These headphones were not delivered to my address and I still do not have them. They were placed on the ground in my apartment building and were taken by someone else. Customer support was no help, and replacements for delivery were cancelled. There is literal photo evidence of my headphones being on the ground, not near my door or mailbox, and I was still not given a refund or replacement. I will be telling all of my friends and family not to buy from this organization. Frankly, I’m livid with the entire experience. The worst part is, fedex offered to reimburse me for failing to deliver to my correct address, and you all still won’t file a claim so that I can get my money back. It’s despicable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his headphone definitely worth the buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a excellent choice for a Christmas gift and works very excellent no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great build, Good listen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was stoked to get the AirPods Max for the longest probably ever since they came out. Once I got them I was very impressed with the build quality. I wish all headphones were built that well. Unfortunately the sound quality lacks. Spatial audio is about the only thing that stands out from the crowd.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, they’re comfortable and durable. The battery life on it is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with great sound. The sound is very crisp and i enjoy the spatial audio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great interfraktionellere with apple devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent device!! a must have in your collection!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just phenomenal. Easy to use. High quality material.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds amazing. Quality sound is way better than my Bose

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very Comfortable With One Small Flaw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Just hate that you have to put the headphones in the case to turn them off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, I use it all the time. Best Buy gave it in great shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get them!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym, the airport or anywhere else you want to tune noise out!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    A Remarkable Investment in Comfort

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Airpad Max, and it has undoubtedly been one of the best investments I've made in a while. These headphones offer a level of comfort and convenience that's truly unparalleled. First and foremost, the comfort level of the Airpad Max is outstanding. The cushions are incredibly soft and plush, making them ideal for long listening sessions. Additionally, the lightweight design ensures that they never feel burdensome, even during extended wear. In terms of performance, the Airpad Max exceeds expectations in every way. The sound quality is crisp and clear, delivering an immersive listening experience across a wide range of genres. Whether I'm listening to music, watching movies, or taking calls, these headphones deliver consistently exceptional audio. One aspect that particularly impresses me is the seamless integration with my devices. The Bluetooth connectivity is rock solid, allowing for hassle-free pairing and reliable wireless performance. Plus, the battery life is impressive, providing hours of uninterrupted usage on a single charge. However, it's worth noting that after prolonged use, I did notice that my ears can get a bit sweaty. While this is a minor inconvenience, it's something to be aware of, especially during longer listening sessions. Overall, the Airpad Max has exceeded my expectations in every regard. From its comfort and lightweight design to its exceptional performance, these headphones are truly perfect in almost every way. Despite the minor issue of sweaty ears, I wholeheartedly recommend the Airpad Max to anyone in search of premium wireless headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the casual listener

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones but I wish I had the usbc version

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPod Pro 2’s better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancelling headphones, but AirPod Pro 2’s exist. Just get those, they do everything but better, they have better noise canceling, better transparency, actually water resistant, truly, the AirPod Maxes are not worth it. They are technically a little more balanced, but no one cares and extra bass is cool anyway.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound, but Apple's customer service is poor

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waved between the AirPods Max, and the flagship headphones from Sony and Bose. Even though they were considerably ore expensive, I bought the AirPods (on sale) thinking I was also investing in Apple engineering and customer service. For the first few months, I was very happy with them - they look good, they're very well engineered, and they sound fantastic. However, after a few months, the battery would start to drain very quickly and they would be dead by the next morning, even in their case. And not only that, but on a full charge, they were only lasting about eight to ten hours, instead of the 20 the specs promise. This began a torturous ordeal with Apple Support, which included a trip to the Apple Store, at least a half dozen phone calls, a few online chats, and shipping them to the Apple repair depot THREE TIMES. They still have this problem. After awhile, the Apple support person assigned to my case just stopped answering my messages. I am very disappointed in Apple's support...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great. Get on Sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice, but overpriced (of course). Get on sale if you can. They really do sound great tho. Quality workmanship.

    I would recommend this to a friend