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Customer Ratings & Reviews

Model:
MGYL3AM/A
SKU:
6376542
$549.99

Customer reviews

Rating 4.7 out of 5 stars with 17982 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 602 Showing 12,021-12,040 of 17,982 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Noise Canceling check

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpod max has great quality noise canceling proven and its easy to turn off if needed. The only thing I don’t like about it was it get uncomfortable when you use it for long period of time. But overall sound quality is great and has a good noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Head Phones Great Sound Very Durable Easy To Use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever had! These are amazing! Look no further!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth every penny???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Sound is unbelievable. Only bad part - the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound, but Apple's customer service is poor

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waved between the AirPods Max, and the flagship headphones from Sony and Bose. Even though they were considerably ore expensive, I bought the AirPods (on sale) thinking I was also investing in Apple engineering and customer service. For the first few months, I was very happy with them - they look good, they're very well engineered, and they sound fantastic. However, after a few months, the battery would start to drain very quickly and they would be dead by the next morning, even in their case. And not only that, but on a full charge, they were only lasting about eight to ten hours, instead of the 20 the specs promise. This began a torturous ordeal with Apple Support, which included a trip to the Apple Store, at least a half dozen phone calls, a few online chats, and shipping them to the Apple repair depot THREE TIMES. They still have this problem. After awhile, the Apple support person assigned to my case just stopped answering my messages. I am very disappointed in Apple's support...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of headphones I’ve bought! I actually find it more convenient to go to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy!!! Best Buy offered a deal reducing the price. The headset is great and I am really having a great music and use it for office calls too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice head set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice quality sound will highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I’ve heard in a long time. I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything my mom expected and more! They are great for her daily gym visits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Not really ideal for working out but great for taking conference calls and listening to music during travel or on walks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. The soundproof feature on them is amazing and very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the absolute best over the ear headphones I have ever used. Yes, they are more expensive than most of the other headphones, but you get what you pay for. Don’t waste your time on beats, Bose or Sony. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best headphones Hands Down Apple Did they Thing on The Airpods Max The Sound Quality and the noise cancellation and how they made it is luxury #airpodmax #apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple airpod max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome and fast pickup, love the quality and the color and a really good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it! AirPods Max headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AirPods Max headphones are the best! My daughter was so happy to have it! Worth it to purchase them from my favorite store, Best Buy! Thanks again, BB!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    airpod max pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty fancy and portable headphones! delivery was fast and excellent. I've used this for about a year, and it is satisfying purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just phenomenal. Easy to use. High quality material.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great interfraktionellere with apple devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great. Get on Sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice, but overpriced (of course). Get on sale if you can. They really do sound great tho. Quality workmanship.

    I would recommend this to a friend