Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
MGYL3AM/A
SKU:
6376542
Your price for this item is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17770 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 17,770 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Holy crap these are good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t consider myself an audiophile—I just consider myself someone who can fairly differentiate between good and bad sound and how to identify compression artifacts in audio. I have been a tech and audio geek since as far as I can remember and was a DJ for over 15 years. I’m the type of person who immediately judges the sound systems at clubs, bars, etc. I have a pair of AirPods Pros mainly for utilitarian purposes (doing CEUs, Zoom calls, etc.) and found that I ALWAYS had to make adjustments to get some decent bass out of them. After all the hype and seeing these on sale, I picked up a pair of AirPods Max for $430 brand new with my Best Buy rewards. I have watched multiple YouTube videos and have done several A/B tests between the AirPods Max and my old but rugged and road ready Pioneer HDJ-2000 headphones The Pioneers did their job at multiple gigs and clubs, but the AirPods Max blows them away for sound quality. The low end you hear in movies is something you have to hear to believe. The soundstage that so many talk about is the best I have ever heard in a set of headphones. All that computational audio—akin to the computations Apple implements in iPhones to create great photos from very small camera sensors—just about makes bluetooth sound as best as it can. I still have time to determine if I will be keeping them—and so far they are indeed a keeper! I passed down the AirPods Pro to my son.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    MJs AirPods Max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily connects to my devices. Extremely comfortable over long flights, and plenty of battery life. I was able to cover two vegas trips on one charge. My only drawback was the lack of an on/off button. The noise cancelling is solid, the ability to turn it on and off was useful for quick conversations, and the ability to pause what im listening to by removing one side of the headphones was also a really solid feature.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good experience!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but very good overall, excellent build quality and materials 10/10, sound 9/10, comfort 9/10, battery 8.5/10 (they never turn off so they are always draining battery), connectivity 10/10, overall score of 9/10 if you can afford it and are in the apple ecosystem go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max are an excellent choice for Apple users seeking high-quality sound and seamless integration with their devices. While they come at a premium price, their performance and features justify the investment for those within the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Case, Price

    Rated 5 out of 5 stars

    Great for Apple fans

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is outstanding. The sound is excellent. I have Apple everything so it integrates perfectly with my sources and well with my Samsung Q TVs and 4K Apple TV. Only criticism is the price and partial case. I got mine on sale and bought a separate case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, great soundstage, and great design. If you’re on the fence, stop debating and just give them a try. These come to life when properly paired with spatial audio and listening in Hi-Res lossless quality (both can be turned on in your iPhone settings). Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 3 out of 5 stars

    Does everything well, but not the best at any one

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t read too much into the 3 star rating. This was actually tricky to choose the right rating for a few simple reasons. The AirPods Max are very, very good all-around headphones. I mean they basically cover every single base required for this type of headphone. Battery will get you a reliable 20 hours, if you’re including something like a couple long work meetings using the microphone, too. The call quality will not disappoint. Used it on a couple different devices, from everything from a basic phone call, to FaceTime, to group meetings on Zoom. And in every case, didn’t have an issue. As for music/movie sound quality, again they almost certainly won’t disappoint. They’re perfectly good. As for comfort, I found this aspect put it solidly as a serious competitor in its field. Felt plenty roomy around the ears, and nothing got notably uncomfortable after even a full day of use. In fact, the only thing I would say is a legitimate fault of it is the function/volume crown (knob) at the top. It’s extremely sensitive and you can easily accidentally crank the volume right as you’re putting the headphones on. But it’s not enough to necessarily be a dealbreaker. So if it clears every bar in its category, why 3 stars? Because it doesn’t clear any criteria better than any competitors. I think most people would find the Sony or Bose edge these out in comfort. The Sony really does still have an edge over the others. Maybe not by a mile. But a solid edge. And the call quality is just as good as others, but not necessarily notably better. I feel at this price, it should stand out as the solid best in at least one criteria. It doesn’t really have faults that are a real dealbreaker, which is actually quite impressive for a first generation product. But it doesn’t really have anything uniquely innovative. And being Apple, that does make it feel like it’s not worth the price tag. Maybe the next generation will be super impressive and innovative.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved these! I got them for my boyfriend and he loved them! Great sound and tune but also fits very comfortably around the ears! My boyfriend also has hearing aids and they were the perfect size to fit around! 10/10 Recommend!! It’s worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound do good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love it she love the sound and the bass and comfortable on her ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Fit

    Rated 5 out of 5 stars

    Good overall

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones. Sound quality is not the best in the market, but the design and comfort compensate for it. The only one that’s actually over-the-ears headphone. It’s a good choice if you have iPhone and/or other apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Buy them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been eyeing these headphones since hey first came out. I finally bought them and I have 0 complaints. Again they are headphones and they are an Apple product so with that being said you know Apple. I love my Max and I wear them when working out and no they do not bulge when I’m deadlifting. They only move when I’m laying down stretching.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Self proclaimed Audiophile Review.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider myself an Audiophile and yes these are expensive; but they are different from all other AirPods. I’m writing this review after having them for 2 hrs. The audio quality blows away other AirPods including the AirPods Pro. Beats are garbage in the high end headphones market. so it’s not even a comparison (I’m sure I’ll get some backlash for that. Lol.) I’ve owned Bose, Sennheiser, klipsch, I’ve also owned a pair of wired Denon ($1100 for the Denon), pretty much every generation and model of AirPods and these are easily at the top for a high end wireless headphone The Bass is well pronounced and clean, maybe a little high on the treble. All frequencies lows, mids, and highs, are distinguishable and very clean. absolutely no distortion even at full volume The ANC is second to none. There isn’t a headphone that has better ANC than the Airpod Max. Just for some perspective “Bose” have military grade noise cancellation in their QC models. Before these Bose was the leader in the ANC Market. NOT ANYMORE If you can afford the AirPods Max I strongly recommend them. Well worth the price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AirPods Max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing. I’m currently in medical school right now and so I had been using the AirPods for so long. I didn’t really like them because they kept dying you know, but this hat is a long longevity. Also, I will say the downside of it is that sometimes I do fall asleep with headphones like AirPods on, but this one’s kind of like bulky so I couldn’t really do that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Apple Air Max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, long lasting battery , great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Apple audio experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal audio quality, design, and extremely comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Better then I thought

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a chance on these seeing that they are kinda old now. Audio sounds great and even though they are heavy they are comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good quality and comfort.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these kind of impulsively, (due to sale)I am by no means an audiophile, but comparatively to Beats Pro/ Buds pro that I have used before the quality of the audio is much better. They are quite comfortable I fly a fair amount and I plan to use them for their noise cancellation/ comfort benefits. I was between these and the XM5 from sony which also had really good sound quality per testing, but the apples felt "sturdier" subjectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish, Comfortable, and Great Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. The sound quality is clear with deep bass and crisp highs, making them perfect for music, podcasts, and calls. They’re very comfortable to wear for long periods, and the padding doesn’t hurt my ears or head at all. The noise cancellation works well and really helps block out background noise when I’m studying or traveling. I also love the sleek design and color—it looks just as good as it sounds. Battery life has been great so far, and they connect easily to my devices. Overall, these are definitely worth the money and I would recommend them to anyone looking for high-quality headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent Headphones !

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite impressed with these headphones. They replaced a pair of Bose noise canceling headphones that were becoming a little dated. These were an obvious upgrade to sound quality and noise cancellation. The fit and finish was typical apple quality. They are just a bit heavier than I expected but not so much that it’s an aggravation. Connection to my iPhone and iPad as well as my home theater system was very easy. I listen to music daily for an hour or more at a time and the audio quality is not burdensome over time like some headphones can be. Their not audiophile quality output but as close as you can get in this price range. One thing I was especially surprised by is the spatial audio virtual sound when connected to my home theater. It’s exactly what you would want if you had to listen through headphones. They are very pricy, as is everything Apple. But the build quality and setup in the Apple ecosphere is as simple as can be. The controls are well placed and the volume control provides audio and a tactile feel feedback when adjusting volume. The Bluetooth range is great and I have no dropouts around the house unless I go outside. The case is a little wonky and looks like a purse with the headphones inside but it does have a quality feel and has some added functionality and protects the headphones very well. It’s well thought out. Overall, I have no complaints whatsoever with these headphones and feel like they were a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and the noise canceling mode works great.

    I would recommend this to a friend