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Customer Ratings & Reviews

Model:
MGYL3AM/A
SKU:
6376542
$549.99

Customer reviews

Rating 4.7 out of 5 stars with 17909 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 17,909 reviews
  • Rated 4 out of 5 stars

    It was good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this product for about five months (I think). I work with loud machinery, so communication is crucial. These headphones, with their noise cancellation feature, help block out heavy machinery noise and quickly cancel it when a coworker needs my help or assistance when we communicate. Before purchasing, I noticed reviews mentioning that the headphones were uncomfortable and heavy, but I personally didn’t find that to be the case when I wore them. I HIGHLY RECOMMEND purchasing a protection plan. My headphones eventually stopped charging, and I had to schedule an appointment and ship them out for repairs. If you didn’t buy the warranty, you still get one year of protection, and Apple won’t charge you for repairs during that time. However, after the first year, you’re on your own unless you’re willing to pay Apple’s high repair costs. If you go to the gym or sweat a lot, you'll need to replace the ear muffs from time to time. After about two months or so, they start to stink really badly.( Had a hard time clean the smell out) I hit the gym every day after work for about two hours. My workout schedule is: Monday/Wednesday/Friday: Leg and cardio day Tuesday/Thursday: Arm day with weights Saturday/Sunday: Abs day or rest day I put a four star because it is a game changer for me and it help me a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An audiophile's honest opinion...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top notch quality of this product is evident, inside and out. From the materials used to construct the device, to the sound quality produced, these headphones are worth every penny. Even the noice cancelling feature is amazing. When you have it off, you can still hear your music crystal clear with no compromise on the quality of the sound; and when you have the noise cancelling feature on, it's practically like the world has been shut off around you. Take it from an audiophile like me (who, by the way, normally hates over-the-ear headphones and prefers in-ear earbuds), you just can't go wrong with these. Only flaw (for me at least) is it still uses the lightning charging interface, rather than a usb-c. Thankfully, Apple finally came out with ones that use usb-c now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    JUST AMAZING!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sound quality battery and noise cancelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST headphones!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPod Max Pro from Best Buy, and I must say, these headphones have completely blown me away. As an avid audiophile, I’m constantly on the lookout for premium audio equipment, and the AirPod Max Pro have exceeded all my expectations. First and foremost, the sound quality is nothing short of phenomenal. Apple has truly outdone themselves with the AirPod Max Pro’s audio engineering. The immersive soundstage, crisp highs, rich mids, and powerful bass combine to create an audio experience like no other. Whether I’m listening to my favorite tracks, watching movies, or even playing games, the AirPod Max Pro elevates the entire experience to new heights. The active noise cancellation (ANC) technology on these headphones is simply outstanding. As soon as I put them on, the outside world fades away, allowing me to fully immerse myself in the audio. It’s incredible how effectively the AirPod Max Pro eliminates unwanted external noise, providing a tranquil environment for undisturbed listening pleasure. One of the standout features of the AirPod Max Pro is the impeccable comfort they offer. The premium materials used in their construction, such as the breathable mesh canopy and plush ear cushions, make for a truly luxurious experience. I can wear these headphones for hours on end without any discomfort or fatigue. Additionally, the headband’s perfect balance of tension ensures a secure fit without exerting undue pressure on my head. 1000% recommend!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Quality!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing quality!! Would recommend to anyone!!! The noise cancellation is completely unmatched, and the sound quality is top tier !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t listen to any of the negative comments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it is like all the reviews you will read - it is heavy and expensive, so why would anyone buy it. Well, the reasons are pretty simple. It is top quality and the style and build design is unique - one would say it is definitely an Apple product. More important is what they deliver. Really, really good sound. Music is clear and crisp and delivers just the right of amount of sharp high notes and good quality base - perfect mix. It supports Dolby Atmos and upgrades the normal stereo sound to a new level. Sound comes from all directions and adds more depth - you will notice the difference. Additionally, for video and movies it also supports spatial audio. This means sound is focused from your iPad, or iPhone and soon Apple TV and as you turn your head, the sounds stays to the front of you. Just think of sitting in a large movie theater and the sound remains in front of you as you turn your head. This also produces greater division of how the other sounds in the video / movie play. You feel you are sitting there, live, in the actual setting. Once you hear this, you will see how great the headphones work. Yes, much of this is dependent on the Apple products and the music, videos, and movies that are recorded with these features. Now, as to the weight. Once in place you get use to the weight thanks to the headband design and comfortable memory foam cups. Finally, these will last a long time and always be your go-to product. Just think of how you felt about your first iPhone and its design and features. Now, multiple that times 10 - and you can understand just why these headphones are so great. Yes, the “case” is a design most hate, but it does serve the purpose of helping to control battery status when not in use. Already third party cases are appearing. As to the battery - it is OK and I’ve not had a problem with too much of a drain while used or in idle state. I agree that overall use is about 20 hours. Bottom line - I’d buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods, Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great audio, very durable and the battery charge is amazing. The sound is also high-quality, especially when you have it on specific modes.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super stylish and comfy. I also love the noise cancelation perfect for studying, they gym and even public transportation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the base and i love the audio quality it really is top tier and i recommend to anybody trying to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love music

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Bose guy, everything thing I own down to my home entertainment sound system is Bose. However, i did my homework for two years and this past weekend i decided to give the AirMax a try at my local Best Buy for the very first time, all i can say is WOW!! Where have you been i said to myself! The saleman answered every question i could possibly think of to ask about these headphones, and like a lightbulb i said i must have these. I didnt purchase them that day i went back home and pulled out my Bose Ultra and I said, hmm, sounds pretty good. I bought the Max’s the next day, i had to compare. The highs, mids, lows, base, treble and NC were all there without tweaking, its like they adapted to me versus me adapting to them. Great sound on multi generes, they adapt at evey level. I can honestly say I’m sold, love everything about these headphones, style, adaptability to my iphone, easy to use and control, best headphone I’ve ever owned. If i had anything negative to about them it’s the case, but i already solved that issue, i purchased a third party case, and now i love music even more!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Effortless Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was Leary about spending so much but the Air Pod Max is worth every dollar. The sound is fantastic, they connect effortlessly to my iPhone and iPad. I selected a great color. You can’t go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing, the color is beautiful. Noise cancellation works really well - used on a noisy airplane. Apple is always good quality products. Only bad things about these are their weight and the fact that they don't fold, both not great for travelling. The cost is nuts, but they are great quality so if it is affordable I recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe choose the upgraded ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are cute and comfortable and audio is great. I wish the headband didn’t slide so much though. I’m constantly having to “tighten” them back up, which ends up being just pushing the headphones into the headband - there’s no way to lock your band in place. It’s not a huge deal but if you plan on doing lots of movement with them on, you’ll have to continue adjust. Other than that, I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, for the people that like the quality is the Best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Safe investment !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound an noise cancelation a bit overpriced but it’s a quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for all type of use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these originally for the gym and they worked perfectly then I started to travel and the noise canceling worked so well it surprised me. I would recommend spending the money to get these headphones if you already have Apple products because of how well everything connects to one another. worth the extra money!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth the Spend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality build and performance. The AirPods Max are pricey but well worth the sound quality. Battery life is outstanding. If you have the cash, they are worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the head phone. Use them for the gym all the time. Have had them for almost two years now and still work like new!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Luxury listening

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones. Great battery life. Luxury sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - AirPods Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My store does not fail me in my purchases, everything that is electronic or tastes that I indulge in, this is one more purchase that I loved from my favorite store, Best Buy.

    I would recommend this to a friend