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Customer Ratings & Reviews

Model:
MGYL3AM/A
SKU:
6376542
$549.99

Customer reviews

Rating 4.7 out of 5 stars with 17909 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 17,909 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple did it again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best headphones!! Sound and bass is amazing, the onlyyyy thing I don’t like is how dull the colors are, but other than that they’re great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Truly a Dream ☺️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound quality, the weight of the material, the pretty pink and red colors overall is phenomenal. The sale price definitely made it worth getting as it as about $80 cheaper from the actual Apple Store. I love these headphones a lot and it’s actually my first over the head pair. The green is also a really pretty color too but I am a sucker for pink,

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    In my own world...

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the sound is great like most Apple purchases I've made but I do find them hard to exercise with especially when running or jogging other than that they're great I like the look and the way it keeps the outside sounds to a minimum..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves these headphones. He says the sound is great. They have become a part of his wardrobe he uses them so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product has good sound quality easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Love that they pair so easily with other Apple products and the noise cancellation is top notch. They are worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My super headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfy fit, and awesome battery life. These headphones are perfect for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sits comfortable with I exercise and sound quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best . Nothing beats apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome choice! I was able to get this last minute Christmas gift for my daughter! She loves them! A++

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best. Headphones. Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone, microphone combo I have ever purchased. I thought I lost my first pair so I bought another then found the first pair and kept both. Crystal clear sound, never drop calls. Sound is fantastic. I've never felt like I couldn't function without headphones to talk on the phone... now I do! One of the pads on the headphone fell off and can't be found. Challenging to find a replacement :(

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thoughts after six months or so daily use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase these in the silver/white colorway. Unless you religiously clean them (which is a hassle) they will grow dingy with time. I've never had a problem throwing the ear cups in the wash, and carefully scrubbing the headband with detergent and water, but they will not stay proper white forever and you'll wish you bought Space Grey. If you're worried about the charging case thing, don't. I bought these and immediately threw it away. Reviews when I first bought the Max made it sound like this was some integral part of the headphones - it's not. I've never put them in that case once. I have had no issues with battery life just letting them be outside of the case. They don't take long to charge, and in the rare event they should get to critically low battery just set them to charge somewhere for an hour and they'll be back to nearly full power. The sound is great - incredibly clear, and enjoyable. Because they're wireless there's a cap on how good the audio quality you'll get from these is, but as far as wireless, convenient set-ups go it's really great. Apple made a big fuss about how easy they are to switch between Apple products but it's not quite as simple as you'd expect. They work great with the iPhone - pair them to the phone and they'll usually switch right over but: Your Macbook/iMac products will detect when the Airpods Max are close by, and tell you "nearby" but will require you to click to switch them over. This doesn't always happen on the first try and can require some finagling to get them to actually connect which can be a minor inconvenience that gets more frustrating over time. Additionally they tend to want to switch back to the iPhone, so if you're listening to audio from your Apple computer but accidentally trigger some sound on your iPhone you will lose connection and have to reconnect. I recognize these are distinctly first world, not-enough-to-complain about problems. The noise cancelling is actually shocking at first. Blocks out almost all the noise you could hope for and maybe a little more. Works great as a headset for phone calls and Zoom meetings but the aesthetic takes some getting used to - it's like having two aluminum bars of soap on either side of your head. Microphone quality is fine - pretty clear but you wouldn't record a podcast on it. That said, there is also a passthrough mode that uses microphones to essentially pipe in the outside audio as a means to let you hear what's going on around you, and participate, while keeping the headphones on. This is sort of handy, but most people will not engage with you because you have headphones on, and because these things are big it sends a pretty clear social message that you cannot hear, so the in real life usefulness of the passthrough for conversation is suspect at best. Sure, you can explain that "oh yes, I can hear you there's actually a setting..." but at that point just take the things off. The "head detection" is nifty. The inside of the cups have little detectors that can tell when your ear is inside and will turn the headphones on/off and pause your media as a result. This is tricky if you're trying to use them with only one ear to remain present in a room you're in as it will occasionally cut off audio because it thinks you're not listening. Prior to these I was using the Bose QC35ii headphones. These were an improvement on audio, and build quality. These are very expensive headphones. They feel expensive, but are they *really* worth $600 after tax? No, not really. Overall the audio/build quality doesn't justify the $300 price jump from similar models. If you like Apple, you'll like these, but next time I'll probably opt for a pair of headphones focused exclusively on audio quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple has done it again!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again! These are great sounding headphones with great noise cancelling technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing 10/10 AirPod Max’s

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod Max’s are amazing! They have outstanding battery life and sound quality. The comfort of the headphones are great as well. One size fits all and does not feel heavy on the head! Would 100% recommend to anyone who wants to get into over the ear headphones or wants a more premium upgrade and experience compared to the AirPod Pro series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase. I wasn’t sure I was going to like it, but I throughly love my headset. It paired easily to my iPhone and iPhone. Love the simplicity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones so much they fit my face super well and I haven’t bought any other ones since

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey, but incredible sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been awesome. We’ve had some slight connectivity issues with our pair, but this may be fluke. I would say the main problem is the price which is why I would give this four stars instead of five. The sound is incredible. The noise cancellation is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Great Bass! Great surround sound!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good sound quality and color was soo elegant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my daily been using it for the gym and for traveling noise cancellation is amazing and sound qualities is amazing. Highly recommend.

    I would recommend this to a friend