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Customer Ratings & Reviews

Model:
MWW53AM/A
SKU:
10390703
$579.00

Customer reviews

Rating 4.8 out of 5 stars with 5519 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max (USB-C)'s sound quality, comfort, and battery life. Many also appreciate the design, color options, connectivity, and fit, as well as the transparency mode and inclusion of USB-C. Some customers find the weight of the headphones to be a drawback, while others mention the price and volume levels as potential downsides. A few customers find the portability of the headphones to be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 5,519 reviews
  • Rated 1 out of 5 stars

    BEST BUY SUCKS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad ..... they never came in and best buy refused to send another replacement ... this is a scam make sure u put insurance

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Airpod max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the battery life wasn’t the greatest

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    missing item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not receive item was excited to buy this. i ordered same day shipping. never came lost package and they never gave me my refund. they said they will and never did

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are heavy and make your ears sweat And the noise cancellation is not that good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    perf!! :D

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came quick and in perf condition! i’m absolutely obsessed with them. so comfy, cute, and the sound quality is perfection. coming from first gen airpods that were on their last leg, this was a much needed and appreciated upgrade. the noise cancellation is fabulous as well!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware scams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy allowed my identity to be stolen, and the thief got away with this purchase. I did not buy them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible connectivity

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, for the price these things suck. After a few months it becomes a struggle to connect to the iPhone. I have to drop it from the phone and start over connecting it at least once every day. Too expensive for this hassle.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    To heavy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look amazing but they are to heavy no recommended for working out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I didn’t like them. Please refund to Best Buy card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the quality it’s poor. It’s was for my husband Xmas gift dint like it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT LOUD ENOUGH , save yourself some money and just get airpods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MY LOST WAS NEVER DELIVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my item was never deliver - best buy did not take responsibility and they refused a refund or replacement. never purchase anything from BestBuy online unless you want some headaches .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Air pod pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable, heavy and Audio quality is okay at best

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pick a different one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic broke right before he put it on. He went to adjust it and it just fell off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps on disconnecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps on disconnecting. Went to best buy to try to get it repaired but they said it needs to be replaced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice but not for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not worth the money, not good for someone who uses them to mainly workout

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No longer a customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a scam! I DO NOT recommend buying from them especially online. I ordered a Mac that was never delivered & they are taking no accountability. Customer service is complete trash, conveniently no one is s able to help with issues, you’ll just receive excuses that a ticket was made with no further explanation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of Open Box shipments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The open box item arrived but was assigned to someone else's Apple ID, so I had to return these for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return them. The sensors were faulty meaning everytime I took them out of the case they wouldn’t connect or recognize that they were on my head. New pair works fine though

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing you buy really with this product is the name. It feels very cheap.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPod Max USB-C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was okay but if you want any bass then get something else. The ear covers made my ears/head itch during use.

    No, I would not recommend this to a friend