Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MWW53AM/A
SKU:
12182099
$499.00
Save $50.99
The comparable value is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 5783 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the excellent sound quality, comfort, and long battery life. They also appreciate the appealing design, easy connectivity, vibrant color options, and natural-sounding transparency mode. Customers are negative about the product's weight, which impacts its portability. Some also find the volume insufficient and express concerns about the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 5,783 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great Headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good pair of headphones, my only complaint is when you’re on a phone call you do sound kind of muffled on the other person’s end. Everything else is great and works perfectly. Super stylish and sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it mostly for traveling and it does a great job of noise cancelling plane noises. I wear glasses and having them on for long periods of time does not hurt or cause discomfort. And most importantly, sound quality is amazing. Picked them up on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My girlfriend loves them. Great birthday gift idea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing my wife loved them. The color is nice too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My AirPods Max Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned multiple versions of AirPods Pro, including the latest. However, I needed something not inserted into my ears all the time. I maintain an Apple Eco System throughout my home. That is why I chose this brand of over the ear headphone. I am very satisfied with its usage and Best Buy made it easy to purchase it from its App with a $150 discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a birthday present and I was checking around to see who had the best deal on the product for what it cost to purchase it and see if the store had the color they pick out so I could get a sale price on it so I bought it at Best Buy’s cause the company is a great store to shop at and would buy others things there too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Think before buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sturdy typical Apple device, but Battery life and Connectivity are big problem! Connecting mostly with Apple device, any other brand is hard to be connected or don't stay connected. Few times need to be hard restarted because was not connecting to anteing. Overall Apple dropped the quality wit this product!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    to the Max

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max are absolutely amazing! The sound quality is stunning—rich, clear, and immersive with deep bass. Active Noise Cancellation is top-notch, blocking out distractions completely. The build is premium and comfortable, and the spatial audio is a game-changer for movies and music. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A loving gift!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased three sets of these apple headsets for my family members. Not one of them has ever complained about them! They are a bit costly, but bestbuy makes it possible with there payment plans!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Won best gift award

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift for my 14 year old son. Doesn’t take them off. Loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Great headphones sturdy and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Sound is clear and crisp. The new design is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod max

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been incredible. I use these to work out and they work great.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great product but are heavy to wear

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a great product, but a little heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in the game

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was amazing and same with my noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have for Apple users.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves these. She loves to listen to audio books and the spatial and ambient sound features are amazing. Audio quality is superb and it works so well with everything but especially Apple devices. Noise cancellation is really nice and works well. Might get me a pair honestly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend if invested in Apple ecosystem

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noice cancelling is top tier. Keeps me focused and engaged on what I am doing. Sound quality is amazing. Enough base, great mids. Can’t ask for more. Works seamlessly on my iPhone 16/MacBook Pro/ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift Ever!!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter is extremely happy with these headphones. She constantly thanks me for gifting them to her. Seeing her happy tells me it was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So grateful I got these.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using these. I have AirPods - but the sound in the AirPod Max's is so much better. It is richer. These have been great for returning to the office because they more effectively block out the noise around me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best, the quality of the sound is perfect, I could be listening to music and relax anywhere.

    I would recommend this to a friend