Customer Ratings & Reviews

The service with purchasing this product was done smoothly and extraordinary and I would purchase it again.

Customer service was amazing and i love love loveeeee yhe headphones

Great Apple AirPods Max Great Apple AirPods Max Great Apple AirPods Max

I love Apple products love my first set of Headphones

Love it Con is you can’t use the usb-C port on headphones to make them wired. But if you need to use the Airfly/bluetooth transmitter

Every since i got them they have been working wonderful.

So i purchased these headphones and in no way in the description does it state that they may be a returned or refurbished item. They are sold as new, but when i connect them to my son's ipad they already had a name assigned to them. At no time did we name the headphones as "Mom's ❤️ " because that is dumb. So after seeing that the possibility is that they are refurbished i called Apple, in which they told me to call best buy since i bought them from them. I did and they were absolutely no help. I wanted them to state that they sold me a pair of refurbished headphones and not new, which they should not be doing. For something i paid a good amount of money for i would expect them to be new.

The headphones have been excellent and everyone was super helpful in store when I went to pick them out.

Great purchase overalll. Sound quality was great!!

Purchased as a gift for a friend. Loved mine so much I knew she would love it too.

It’s my fault for not doind my research, but when trading in my Lightning Airpod Max for the 2024 version with USB-C port I expected for the plug format to be the only difference. For charging, that holds true, but … if you travel, you suddenly (and surprisingly) lose the ability to plug into the plane entertainment system simply because there is no equivalent of the 3.5mm-to-lightning cable. At least the latter existed, but there is simply no USB-C to 3.5mm cable that works with the 2024 Airpod Max, not from Apple nor third parties. The only option is to use a 3.5mm to Bluetooth (wireless) adapter. That’s a rather pointless update for a 4-year old product. (I suspect for a Airpod Max 2 to follow “soon” and render the 2024 version an embarrassing money grab.)

Good quality and clear overall satisfied with the purchase

I love these headphones they are amazing I get a text it reads it to me and I can say what I want to reply back I would definitely buy them again

Amazing product! Apple always make the best products! 100% recommended!

Love the headphones , just don’t get this color or the gold color . As they start to show dirty fairly quick after a few uses

I love them so much!!!! They’re great I use them everyday

Excellent product to buy well recommended especially if you stress out helps relax you

i drive aa semi nd i used when i’m driving good thing

Great Product. Recommend to someone who is in the Apple ecosystem.

my Apple headphones were so comfortable customers at the BestBuy was so helpful