Customer Ratings & Reviews

They are good, but too heavy. Sometimes they're uncomfortable when having them for more than 1 hour.

I wanted to see if these headphones were worth purchasing or not and I was going back in forth to buy them or not. I brought these headphones and immediate used them for a trip. The noise cancellation isn’t the best compare to my Beats Studio I have and the sound isn’t the best either. I was disappointed on these headphones and finally trying them and using them for a 1 week I can say there not worth the price and the sound quality isn’t the best.

The headphones were not what I expected. I had high expectations for them but the noise cancellation really doesn’t work.

Cute , but not worth $530. Get beats instead that go around ears for workout. These get hot and sweaty one ears and bulky

I was very disappointed with the quality of the phone calls. Not good at all. Basically I need a earbuds to receive call when I’m using my AirPod max.

Messed up the order but fixed after an hour on the phone

I purchased an open box and it was already linked to another person and I couldn’t keep it. Plus I lost my credits that I used to purchase them. I returned but I couldn’t have my credits back. Allegedly it was in the fine print…

Extremely high price for mediocre performance. Don't expect the best from the highest price headset in the world.

Leaks sound, doesn't turn off, hurts head after a while. Returning immediately.

Still connecting to the previous owner. Not able to find it in my FindMy, and not automatically connecting to my other apple devices.

I knew that this had pretty much no upgrades besides new colors and now USB-C port, but it still comes with things tht i desliked about first generation one, very heavy, I can feel pain from plastic pressing against top of my head. I can’t comfortably workout in gym without them sliding off especially when im laying down. In order to add more comfort and protection, I would be left with unbearable discomfort from weight. Definitely returning them back.

Apple continues to plague these with software modifications that affect their sound quality.

AirPods kept disconnecting from iPhone for no reason. Only got worse when return period and warranty ended.

I ended up returning these. For the price point, they were uncomfortable and the noise cancellation tech hurt my ears, which typically doesn't happen to me. Try out other brands before grabbing these and make sure you try them out in the store!

I payed extra for 1 day delivery, which was canceled, and I did not receive any of the money that I payed to do so back. Once it was canceled, it said I could pick up the item, which I chose to do, and that also got canceled. Just an overall bad experience. The headphones are nice though.

Purchased open box but arrived not factory reset - can't be added to your own Apple account or Find My at that point, which also means that the warranty isn't functional. Best Buy refused to send me a replacement at the original purchase price. Avoid unless you want to take a risk.

Not very comfortable and they were very expensive.

I like the headphones but having no on and off button with a case that isn’t very secured for the price is a no go for me.

These are not at all worth the price. Sound quality is ok but the mic is horrible, whichever way I wear the headphones the mic is terrible. Switched mine out for a cheaper better quality sony.

I went to 2 Best Buy stores waiting to get a second pair for my daughter, but she said the New ones have the same defective issues of loud crashing sound accompanied by the inability to listen to music. Annoyed Father