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Customer Ratings & Reviews

Model:
MWW53AM/A
SKU:
6550077
$499.99
Save $50
Comp. Value: $549.99

Customer reviews

Rating 4.8 out of 5 stars with 5359 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max (USB-C)'s sound quality, comfort, and battery life. Many also appreciate the design, color options, connectivity, and fit, as well as the transparency mode and inclusion of USB-C. Some customers find the weight of the headphones to be a drawback, while others mention the price and volume levels as potential downsides. A few customers find the portability of the headphones to be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 5,350 reviews
  • Rated 1 out of 5 stars

    don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke after three months. when you turn your head they disconnect

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too heavy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these for a couple days and could never get used to the weight. They just weren't comfortable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money they are very heavy and uncomfortable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones are not worth the price tag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are not worth the price tag. Most headphones in the $200 range will be equal if not better than these. Also fall off your head during certain activites .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Max Airpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience & color available is not the best, I plan on returning I have been busy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Way behind Sony MX6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy / Too expensive / Noise Cancelling Tech is old / Does not support LDAC and LHDC / The case is too big / No foldability.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor Noise Cancellation feature! I’m returning to Bose Quiet Comfort headphones. Shame on Apple!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! No equalizer unless you use Apple Music. On phone calls, the other person says I sound horrible. Not what I expected for a $500 pair of headphones. Returned them and got another brand. I’m very happy with the new pair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these would have been more of a black but they were more of a dark dark blue than a black. I returned them the same day immediately after opening so I can’t say anything about quality or how they sound

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price I would stick with my AirPods Pro’s.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    I wanted to love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a fan. far way too heavy. i got a headache 10 minutes into wearing them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEST BUY SUCKS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad ..... they never came in and best buy refused to send another replacement ... this is a scam make sure u put insurance

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased then returned these open box/used so my review is solely based on that. The color should be called barley black. Side by side with the space grey it's nearly the same color. The previous owner never un-paired it from their "Find My" app so I had to pair it every time I used them so it was a big hassle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    beautiful but flawed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connect to my desktop PC but the connection is very unstable. The headset feels comfortable and i appreciate the wireless aspect but my head is literally 2 feet from the computer and the connection drops a lot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetic wise, they are amazing. But truthfully, when you are working out with them, the headphones get soaked, making your music or any noise coming out of it sound like it is underwater. For this price that shouldn’t be an issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    missing item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not receive item was excited to buy this. i ordered same day shipping. never came lost package and they never gave me my refund. they said they will and never did

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Airpod max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the battery life wasn’t the greatest

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    perf!! :D

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came quick and in perf condition! i’m absolutely obsessed with them. so comfy, cute, and the sound quality is perfection. coming from first gen airpods that were on their last leg, this was a much needed and appreciated upgrade. the noise cancellation is fabulous as well!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are heavy and make your ears sweat And the noise cancellation is not that good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware scams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy allowed my identity to be stolen, and the thief got away with this purchase. I did not buy them.

    No, I would not recommend this to a friend