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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 202 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Certified Refurbished iPad (5th Generation) for its excellent condition, high quality, and ease of use. Many appreciate its long battery life and find the size suitable for various needs. While some users experienced slow charging or minor screen issues, the overall feedback highlights a positive experience with this refurbished iPad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 202 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    I love this thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been so impressed with this IPad. I bought a refurbished one and it looked perfect, works perfect and the entire process from purchase to pick up was easy and hassle free.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, just all over a good iPad I would get it about yayyy. It recently been going to a black screen and reloading Idk fr

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Buy Buy Buy !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son and when I say it’s the best thing I could have gotten him. It works great and now I don’t have to share my phone with him lol. Oh yea and if you are skeptical about open box items just make sure to get the satisfactory or excellent condition one if they are offering the two, with satisfactory the only thing could be like a minor scratch or dent but the product is still good.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Very skimpy on the packaging.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered in a flimsy box and with hardly any packaging to keep it from breaking. Thankfully the screen wasn’t broken but I can attest that it wasn’t due to any prevention on their end with packaging. No label on the box, no return slip. Nothing. Just a white box inside a bigger brown box and a thin piece of bubble wrap. Just because it’s refurbished doesn’t mean it shouldn’t be shipped with better packaging. As far as the iPad goes, there are a few light, thin, scratches but you can barely see them. It’s in good condition. It turns on and works so far, display looks good as well. Fingers crossed. I bought refurbished on purpose because it’s for my 8 year old son. Would still recommend but y’all have to do better with the packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brought this for my daughter for Christmas this year 2023 and she loves it. No marks on the device. I will order again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but it charges slow but it work fine in my the future I will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient iPad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPad for my son and he loves it. Its convenient for me as well, and has new features

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Apple i pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality perfect condition amazing ease of use super easy i would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use, Quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived well protected: Easy to set up and works great: Not fancy but perfect for general use: Great value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condition of Ipad was good for a refurbished item. Sometimes i hesitant to buy refurbished item but turns out good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Quality

    Rated 5 out of 5 stars

    Amazing 5th generation ipad’

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so thrilled to have got this ipad for my daughter, she is obsessed with it, uses it all the time, the quality of the ipad itself surprised me how good and reliable it is! It works wonders , it has an amazing battery life that lasts all day and tomorrow morning , super pleased I would recommend 100% and rebuy!!! Super happy

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad continues to function exceptionally well to this day. I am particularly impressed by its quality and packaging. Thank you for sharing this information.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I recommend it, it is very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for my daughter and she loved it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works pretty well i love it the only downside is i can't set up imessage or facetime which is why i ordered this one but other than that no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mac books, Ipads and phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy is the best option to purchase. i’m recommending it because the prices on it seem so low compared to other stores and it has quality. that’s why i like it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A gamble on what you get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought four of these and had to return one for a faulty charging port that was loose and wouldnt charge. Another one barely holds a charge. Then i bought another to replace the one i returned and the power button doesnt work so i cant put the ipad to sleep. However i use them for my kids for homeschool and if i return it i have to wait to get another again. I expect a refurbished product to have been checked out and tested before selling. Really thure just used ones that dont seem to be repaired at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price turns on fast response is fast

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used but in excellent condition. Works perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this IPad to replace another one broken. This amazing tablet and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in excellent condition, well packaged and arrived sooner than was expected. it works great, easy to set up and use

    I would recommend this to a friend
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