Customer Ratings & Reviews

Ordering product was easy. Prompt delivery. Happy with product.

Extremely disappointed by this product. I ordered it online on July 8 and received it on July 14. By the time I got the product, this was 6 days after the purchase. About a week later, the product just stopped working. This was right after the 14-day return policy. Because of this, I can not get a refund or any assistance in repairs from Best Buy. I am upset because 1) I was sold a product that does not work at all and 2) I can't receive a refund because the 14-day return policy is based on the purchase date, rather than the day I received it. I did not realize how short the return period is for these products, which is annoying because it is expensive technology. When it does not work, you're just out of luck. Will not be purchasing from here again.

I was a little worried about buying this but so far my brother hasn't had any problems with it!

Barely any memory. I hope I do win the card so that I can purchase more memory for this Ipad

Received faster than expected and came exactly as described.

Bought the Ipad for my grandson as a replacement and he loves it. I actually thougjt it wasnt going to do everything his first one does , but it works absolutely perfect

I picked this refurbished IPad up this past Friday! I was so very excited! I get it home and it would not turn on. I charged it over night- nope, nothing. Charged all day yesterday- nada! Took it back ti the store and the Geek Squad guy was like nope- nothing I can do other than give you a refund or you can take it backs to Apple and “make them fix it”! Refund pls! Thank you very much! I was disappointed to say the least!

Honestly the worst item I've gotten from best buy worked for about a month then it started shutting off and now it wont even charge.

Good second ipad going to use it to fly my drone great

Stopped working after 3 days and Best Buy won’t do anything to fix it. Will never purchase from Best Bug again.

not bad the battery is too old taking forever to get full

I love the price and the quality is great for being refurbished

Product came in cracked in bottom corner and two cracks across the screen. Now I have to wait for the return to be processed to place another order for similar item.

Was so happy to recieve my daughter was excited used for a little now it wont charge so nit happy seems like i wasted this money

Tablet works just fine as if it’s brand new. Would buy again

I returned it. It just didn’t feel right in my hands. Felt awkward

It was heating up quick. The iPad wasn’t working or in good condition. I rather just purchase a new iPad instead of buying a refurbish one. It will be a waste of time.

After a few days it starts going slow and the charge goes down SUPER fast

I absolutely love this Ipad. It was in great condition, and Apple products are the best. Great price also.

Bought it in August 2020 and now it's December 2020. Ipad no longer works. You might as well pay more for a brand new one. This is the second refurbished ipad I had to buy for my kids for distant learning. Now I'm just going to pay extra to buy a brand new one. I don't know why I even tried with the refurbished ones.