Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$94.99

Customer reviews

Rating 4.3 out of 5 stars with 214 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Certified Refurbished iPad (5th Generation) (2017) Wi-Fi - 32GB, highlighting its excellent overall performance, ease of use, and great condition. The price point is also appreciated by customers. Some customers have noted concerns regarding the charging time and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 214 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPAD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this tablet for my grand daughter and she absoloutely loves it!! I always choose Best buy when i buy refurbished. It s just always the Best!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What’s the iPad like

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it I got about a while ago they did put any thing really to protect the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two for my kids. Very nice. I love all the restrictions you can have. Would definitely recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPad 5th Gen.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected better condition having a hard time getting everything we want

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas gift for my 4 year old because every one i have got him broken down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2+ years later & we still love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My twins love it .. 2 years later & it’s still operating !!! I will be purchasing another one soon .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not quite the value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy refurbished Apple products again. The issue is that geek squad can’t fix the issue you have with the iPad. These freeze and takes long to load to the next screen when online.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth your money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy refurbished Apple products again. The issue is that geek squad can’t fix the issue you have with the iPad. These freeze and takes long to load to the next screen when online

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    As good as new

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect working condition. Didn’t want to spend a fortune for my mother in law to have an iPad. Couldn’t be more happy

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad battery poor quality should be ashamed to sell it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really enjoys her IPad. Keeps her busy with learning apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and very happy with it thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live it its nice and bright. Goid for the money we expend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Ipad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 10 year old with spending a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remarkable service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was amazing. The Product was in great condition!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s terrific and it came with a charger.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Certified Refurbished from Best Buy IS A SCAM

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 4 apple mini tablets that were listed as "certified refurbished." When my package came in and i opened it, i received a single bottle of liquor. I called Best Buy with the issue and provided proof and they said they would send a replacement. When my package came in and i opened it, i recieved 2 tablets and a nintendo switch controller. Again, the order was wrong. This time when i called Best Buy, i was told "we have already sent you a replacement, we cant do it again. File a police report if you have a problem." I continued to call until i finally got someone who told me to send in the bottle of liquor and nintendo switch controllers i received, and they would issue a refund for the remaining 2 tablets. I did that and a week or so later, received my same box in mail with my same products i sent back and a typed note saying "you cannot be refunded because you sent in 2 incorrect items instead of 2 apple tablets, therefore you cannot be refunded for the apple tablets." DO NOT buy certified refurbished from Best Buy, it is a scam

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refurb iPad!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good refurb product! All components were functional and perfect for my kid’s homework!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for my step daughter for booking clients

    I would recommend this to a friend