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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 68 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Durability

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the overall performance and ease of use of the Certified Refurbished iPad. Many customers have noted the excellent condition of the refurbished device. However, some customers have expressed concerns regarding the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 68 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple IPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad was definitely a great purchase for this price! It works great with no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DON'T BUY REFURBISHED!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. It works perfectly fine, only problem is the battery life is BAD, runs out within 30 min of having 100% battery life. Don't recommend refurbished products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like new. Very easy to use. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great quality and good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a used iPad and were surprised because it appeared to be new, with no scratches on the screen or sides. We were very happy and so was our son, who loved the gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was gift for my granddaughter. She loves it. Samsung is always a great choice.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over heated, glitched badly, and batter was terrible, I wouldn’t suggest buying it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy is the only place I shop for electronics!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a birthday gift for my son using the money I had left over from a damaged laptop I had to trade in. After that experience, Best Buy is the only place I’ll shop for my electronics both new and refurbished! this tablet is still working great & getting so much use out of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy of 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this iPad, I was skeptical that it would be a used device that did not have the juice I needed. Amazingly, I couldn't be more pleased with it. The battery stays charged for several days of usage; it functions like a desktop computer and provides me the portability that my laptop does not provide. I wholeheartedly recommend this Best Buy refurbished product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refurbished price so it didn’t come with a box or a cool Apple sticker…other than that, the unit itself works great and I have no complaints. It came with everything that it was advertised with. Overall, happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Used iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and was in good condition. It has worked well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ipad 6th generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this ipad it’s so good for a good price i would recommed it!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best Purchase of the Year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this iPad! I wasn’t planning on getting a newer version since I’m only using the iPad to watch shows and didn’t expect it to be so nice, it was still brand new after all!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good IPAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working conditions for refurbished IPAD. The battery drained quickly the first couple of days but after it finished all the updates. We no longer had this issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished works like new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is a refurbished iPad, it works like new for my son and he is absolutely thrilled by it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn’t use it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how anyone was able to use this iPad at all. The iPad I received kept telling me to update it & it wouldn’t go past that screen. Went to Best Buy twice & they got past it the first time but it wouldn’t sync with the cloud. Then the second time I went in the lady just said it’s best to take it to Apple. Finally at Apple I was told that they could only update it to a certain point. If it began to work on that update it would eventually ask for the newest update whenever getting new apps that need to run on newer software. This was a gift for my son & had no choice but to return it. Usually Best Buy is good to me… not this time. I do NOT recommend this old refurbished iPad. Bought the newest iPad at Apple instead. (Wish I had taken pics of the screen for yall to see)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase a pre-owned iPad but have been completely satisfied with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Possible new battery required

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit seemed fine until I used for and extended period. After only about an hour’s use the battery had depleted to 75%. My older iPad’s endurance is better. Think I’ll take into Best Buy and have them check it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Husky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as good as new looks like new great products

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! ., precisely as described, I love it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doughboy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nice while we had it, wasn’t very fast but got the job done. Traded in on iPad Air 11” new version

    I would recommend this to a friend