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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 26 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 2.9 out of 5 stars

  • Durability

    Rating 3.7 out of 5 stars

  • Display

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers enjoy the ease of use and appreciate the compact size of the Certified Refurbished iPad Mini (4th Generation). Positive feedback highlights its user-friendly setup and convenient portability. However, some customers express concerns regarding the battery life, reporting that it does not last as long as expected. The device's functionality is praised, but improvements to battery performance are suggested.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Was in ok condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, was in ok condition. Some scuffs on screen. Battery life isn’t great but it works for what I needed..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    iPad mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and very good condition. Perfect size for my toddler. Battery does die quicker than my bigger iPad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No lagging , very slight signs of wear and tear and clear screen. It feels brand new but the charger provided over heated quick with in 20 min but over all great quality for the price paid.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    exactly as advertised i would recomend best buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the iPad arrived one day before the first estimated delivery time, and works perfectly, and looks brand new. I use it mainly for my mavic mini 2 and does everything I need it to do. I am very satisfied with purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible buying experience with Bestbuy!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be very honest on this purchase. I purchased this refurbished iPad thinking I was getting a safe good deal from “Bestbuy”. This has been a total disaster for me and absolutely useless. They sold me an iPad that was still signed in by the previous user. They did a very poor job. I have been locked out of this iPad I brought from bestbuy. I went in store they didn’t want to return it or give me credit or money back because it was just over 14 days. To top it off I went in store they kept going back in forth saying it’s an online purchase deal with online, spoke to online they tell me to go into store. All this is because Bestbuy didn’t do there job and clear previous user from iPad which technically not my fault. They handled this situation very poorly so now I been stuck with this iPad I brought from Bestbuy collecting dust. Me the customer basically took a lost of money on this iPad and this Billion dollar company couldn’t even take accountability for their poor refurbishment. They could’ve easily just took the product back, got me another one, gave me a gift card. They did absolutely nothing no accountability at all but leave their customer with a useless iPad they sold that was logged into previous user Apple ID. Please think twice before buying refurbished products from them they are not trustworthy. If you do have it shipped to the store and checked out. I’ve been a customer to them since like 2010 or so. Let’s see if they try to take accountability for this issue. If not this is still a learning lesson for the next buyer. Good luck, don’t trust there refurbished products double check them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, either you've bought into Apple, or not. I had the Ipad Mini 1st gen before and liked it (prefer the mini vs. regular as I have smaller hands) so when they were no longer updating the OS, I replaced it with the Ipad Mini 4. Its a little annoying that the Ipad mini 4 is slightly different in size than the previous gen, so I also had to get a new case. Other than that, its a pretty seamless replacement for my ipad mini.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My First Apple Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the look and feel of this thing. Setup was kind of a pain since I am a Windows user most of the time. This was a gift for someone else and once I started applying the basic of what I knew about Windows things started going smoother. The recipient liked the gift so I guess things are going great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace another one but ultimately returned it because the price of a new one was not that mush more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A iPad for Drone Monitoring and Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this iPad to work with my drone. It is large enough and with enough contrast to use in bright sunlight with a little shading. It really help me control the drone and see what the drone is seeing. I had a different tablet before that did not work well at all. I am pleased with this tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for an iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made this purchase for our daughter. She loves it. It looks brand new and she has no idea i was a refurbished product. Great way to save some money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed learning to use the iPad4 and personalizing it to my needs. It's much faster than the Ellipsis android pad I had before, that seemed to get slower the more I used it. I'm looking forward to adding more apps to the iPad and syncing it with my printer and other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the iPad mini!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iPad mini and I haven’t had any problems with it. It’s very convenient to use and very user friendly. I take it with me when I travel and it fits perfectly in the side pocket of my carryon bag. Strongly recommend it to others.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Won’t Hold Charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery drains super fast and only stays on if it’s attached to the charger. It also chargers very slow and took hours to update.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPad mini looks and works like new deff recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice iPad for what i was lookin for i can’t complain plus this my first iPad I’m so excited

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Faster Mini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the IPad Mini 4 and it is much better than the older models. It is faster and easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great I pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great and for a great price I have bought refurbished items from Best Buy before and I am always satisfied.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experiencing problem after problem with this iPad. Will not stay on brought it in to store it failed two hard resets and then a total restore. I hope it works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet for my toddler

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition my son has not put it down yet

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No battery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the iPad. Would only keep charge for about 5 minutes.

    No, I would not recommend this to a friend
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