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Customer reviews

Rating 4.5 out of 5 stars with 1717 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,717 of 1,717 reviews
  • Rated 1 out of 5 stars

    Can’t use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have this so not something can use. Free with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry Apple I don't like this service and I don't trust it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't know I had it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know I had it or how to access or use it or what to do

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of time....

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waste of time.... waste of time.... waste of time....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I never got this...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...kind of surprised. Maybe it's because I already have an iCloud sub.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesn't apply to existing customers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a paid subscription so couldn't use this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to download since it is not available in my area

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    what cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knew nothing of this or would have taken advatage!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does anyone really need only 1 month of cloud storage?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bring back pls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy app is smooth, user-friendly, and makes shopping tech super easy. But I really miss the free Apple iCloud storage promos you used to offer with select Apple purchases! That was such a great added value and a big reason I’d choose BestBuy over others. Please consider bringing that back — it made a great experience even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thisbis goof

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice app I recommend this store both online and personalized things were great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good have to track your photos or passwords and if you lose your device you can redownload everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good works keep it on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would if you can give me a free Apple iCloud or apple one deals thanks your store is amazing both online and at store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this service when I first purchased the iPad Pro, I would say it is an essential service if you own an apple product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years later and still like it’s brand new. I love my iPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra space is always good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra iCloud space really comes in handy. If you take a lot of pictures you will run out of space before you know it, so the extra space is a plus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iCloud Drive deleted 10+ years of photos from PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MacWorld review literally says "iCloud Drive automatically deletes local copies of files when you start running out of storage." https://www.macworld.com/article/231888/how-to-disable-optimized-icloud-drive-storage-with-a-single-click.html When I bought a new Windows PC in 2017, I recall allowing iCloud Drive to back-up my local files. I did NOT know that if iCloud ran out of space, that it would start deleting files from my local drive (WHICH STILL HAD PLENTY OF SPACE!). I fortunately had a manual back-up routine in place where I backed up my photos and files to my other PC's local drive. At some point, I changed this routine so that I was backing up to an external SSD. At some point, iCloud must have ran out of space and deleted the majority of my photos (it randomly left a small percentage of photos in each folder - I don't know how it decided which to delete or keep). I did not yet realize it and ran my external SSD routine as I always did, not knowing that I was backing up a folder structure that was decimated. Thanks to my prior backup routine, I recovered most photos but lost photos during a certain date range. If you have a Windows PC, DO NOT have it sync to iCloud Drive!

    No, I would not recommend this to a friend