Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 1717 reviews
(1,717 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Can’t use
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already have this so not something can use. Free with.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry Apple I don't like this service and I don't trust it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't know I had it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't know I had it or how to access or use it or what to do
No, I would not recommend this to a friendRated 1 out of 5 stars
waste of time....
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.waste of time.... waste of time.... waste of time....
No, I would not recommend this to a friendRated 1 out of 5 stars
I never got this...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review....kind of surprised. Maybe it's because I already have an iCloud sub.
No, I would not recommend this to a friendRated 1 out of 5 stars
doesn't apply to existing customers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already have a paid subscription so couldn't use this.
I would recommend this to a friendRated 1 out of 5 stars
Can’t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to download since it is not available in my area
No, I would not recommend this to a friendRated 1 out of 5 stars
what cloud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.knew nothing of this or would have taken advatage!
No, I would not recommend this to a friendRated 1 out of 5 stars
Really?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does anyone really need only 1 month of cloud storage?
No, I would not recommend this to a friendRated 5 out of 5 stars
Bring back pls
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The BestBuy app is smooth, user-friendly, and makes shopping tech super easy. But I really miss the free Apple iCloud storage promos you used to offer with select Apple purchases! That was such a great added value and a big reason I’d choose BestBuy over others. Please consider bringing that back — it made a great experience even better!
I would recommend this to a friendRated 5 out of 5 stars
Thisbis goof
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice app I recommend this store both online and personalized things were great
I would recommend this to a friendRated 4 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It good have to track your photos or passwords and if you lose your device you can redownload everything
I would recommend this to a friendRated 3 out of 5 stars
Good works keep it on
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would if you can give me a free Apple iCloud or apple one deals thanks your store is amazing both online and at store
I would recommend this to a friendRated 5 out of 5 stars
Good service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this service when I first purchased the iPad Pro, I would say it is an essential service if you own an apple product
I would recommend this to a friendRated 5 out of 5 stars
iPad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 years later and still like it’s brand new. I love my iPad
I would recommend this to a friendRated 5 out of 5 stars
Extra space is always good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The extra iCloud space really comes in handy. If you take a lot of pictures you will run out of space before you know it, so the extra space is a plus.
I would recommend this to a friendRated 1 out of 5 stars
iCloud Drive deleted 10+ years of photos from PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This MacWorld review literally says "iCloud Drive automatically deletes local copies of files when you start running out of storage." https://www.macworld.com/article/231888/how-to-disable-optimized-icloud-drive-storage-with-a-single-click.html When I bought a new Windows PC in 2017, I recall allowing iCloud Drive to back-up my local files. I did NOT know that if iCloud ran out of space, that it would start deleting files from my local drive (WHICH STILL HAD PLENTY OF SPACE!). I fortunately had a manual back-up routine in place where I backed up my photos and files to my other PC's local drive. At some point, I changed this routine so that I was backing up to an external SSD. At some point, iCloud must have ran out of space and deleted the majority of my photos (it randomly left a small percentage of photos in each folder - I don't know how it decided which to delete or keep). I did not yet realize it and ran my external SSD routine as I always did, not knowing that I was backing up a folder structure that was decimated. Thanks to my prior backup routine, I recovered most photos but lost photos during a certain date range. If you have a Windows PC, DO NOT have it sync to iCloud Drive!
No, I would not recommend this to a friend