Customers are impressed with the condition and performance of the Geek Squad Certified Refurbished iPad, frequently noting its ease of use and excellent screen quality for the price. Many appreciate that it functions like a new device. However, some customers reported issues with the battery life, finding it drained quickly or struggled to hold a charge.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-150 of 150 reviews
Rated 2 out of 5 stars
Poor customer service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought four 7th generation refurbished iPads. The iPads function as expected but the order had problems. The four iPads were to be gold backed but only three were. The fourth was silver backed. Not a big deal really but it was a discrepancy. The second problem was that the supplied chargers didn't match. The "ice cubes" were of the micro USB design while the chords were of the older USB 2.0 design and did not fit. Now is where it gets stupid. When I called customer service I was told that I should drive the 60 miles (round trip) to my nearest Best Buy and they would exchange the "ice cubes." It would have cost me more in gasoline than it costs for the "ice cubes." Why didn't then just acknowledge their mistake and send me the proper "ice cubes"? Their immovable stance has cost them any chance that I will make future purchases with them. Too bad, all for the sake of a couple dollars.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First the ipad overheats like crazy I was just scrolling on the home page can the ipad started overheating but the worse part is when it overheats the screen pops outs but they do let your return under a certain amount of days DONT BUY THIS IPAD
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Buy from Amazon instead
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It came with the wrong charger and best buy wanted me to return it and reorder rather than just send me the right charger. And it's cheaper on Amazon.