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Customer Ratings & Reviews

Your price for this item is $179.99
The previous price was $329.99

Customer reviews

Rating 4.3 out of 5 stars with 178 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Rating 4.1 out of 5 stars with 13 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 178 reviews
  • Rated 4 out of 5 stars

    Apple iPad A2197

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and nice design. The iPad A2197 7th Gen has great functionality and a powerful processor. The 10.2" screen has a vibrant display. The 32GB storage capacity provides ample space for apps, photos, and more. The WiFi connectivity ensures seamless internet access. The space grey color adds a nice touch. Overall, a top-notch tablet offering great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    10/10 Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished IPad is perfect. Literally no flaws or cracks. Awesome camera quality. Perfect for my 4 year old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought an iPad Air from Bestbuy and it is awesome and I love it. I have been shopping at Best Buy for many years now and they have never disappointed me. Any questions I may have with my current purchases customer services are here to help with any electronic needs. Geek squad is a bliss with no hesitation when having an issue with a laptop or Flat screens TV etc.. Geek squad are here to help to the rescue, especially when they can come to you for your conveniences. Money back guaranteed is no problem within the guidelines of 15 days upon satisfaction. if not satisfied with the product return the product at no extra cost. Thanks Bestbuy for all that you do to make your customers feel satisfied with their purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ipad Recieved was in great condition. Much need for my daily task

    I would recommend this to a friend
  • Pros mentioned:
    No issues

    Rated 5 out of 5 stars

    Would recommend to anyone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my IPad, I have no issues with it. It’s like having a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical replacement tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get information from the old iPad onto this one, but it’s working like a brand new one! Perfect for our granddaughter.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Great IPad, Good condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPad came in good condition and came with a charger. The charger is fast and I still use it now. The iPad also came precharged so I was able to set it up. The iPad also runs out charge rarely. It has helped me slot in work, it also updates fast and a real life changing purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for my daughters birthday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handling like new my daughter really loves it and got a Bluey case to go along with it and headphones so she is set to enjoy

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and fair pricing for this product! It works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad it came with a charger looks brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worth my money everything is like brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad 7th gen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase & Best Buy’s customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very happy with my purchase. Everything is as it should be

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Received 6th generation iPad, ordered 7th gen.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CHECK YOUR MODEL. I received this item on March 25th. bought a case today for a 10.2 7th generation and lo and behold, it didn’t fit. I looked at the info for the case to make sure I didn’t grab the wrong size and it was for the 7th gen. I checked the model info on the iPad and yep not what I ordered. I wasted $20 on liquid glass for it and I’m glad I realized when I did because I almost wouldn’t have been able to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly “refurbished” if at all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ipad literally had fingerprints on the screen and gross sticker residue on the back right out of the box. The battery was at 52% when turned on and within an hour of trying to set up it was down to 7%. The screen also had slihht but visible damage. I genuinely feel like it may have just been wiped of data and then repacked. Lesson learned on these non-manufacturer refurbished items

    No, I would not recommend this to a friend
  • Pros mentioned:
    Refurbished

    Rated 5 out of 5 stars

    Very satisfied with the refurbished model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product in refurbished condition for my girlfriend and it's worked out great! She didn't need the absolute newest version and won't use the camera function so a slightly older model would fit just fine. Everything works like new and the physical condition of the unit was also like new with no noticeable defects or blemishes. The screen is free of scratches or marks and the performance is snappy and responsive. Overall, a good purchase. My girlfriend is very happy with her iPad and I was able to save some money on a refurbished, prior model.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looks in perfect condition for being refurbished. Runs so smoothly. Very happy

    I would recommend this to a friend
  • Cons mentioned:
    Incomplete order, Slow arrival, Wrong charger

    Rated 1 out of 5 stars

    Bad customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these tablets, i just received them today, but the order was incomplete due to one ipad having ONE charger, when i fact i ordered TWO TABLETS, i call customer service and they tell me they purposely only sent me one charger because the tablets are refurbished so of they feel like it they may or may not add a charger to the ipads. I was so furious because one my order was incomplete and 2 The one charger they did give its not even apple!!! So its not original! My tablet took foever to charge and the charger was overheating. First and last time i purchase from this place !!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition works well so far seems as though it is brand new

    I would recommend this to a friend
  • Pros mentioned:
    Refurbished

    Rated 4 out of 5 stars

    Good Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality for the price. I was a little reluctant being that the iPad is refurbished, however, I am pleased with my purchase.

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.1 out of 5 stars with 13 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about reliability, portability, usability and battery. Editors are less positive about storage and durability and have mixed opinions about size. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 87/100 = Very good quality.
  • TechRadarGareth Beavis on September 30, 2019

    Hands on: New iPad (2019) reviewThe new iPad 2019 is, well, basically that. The new iPad for 2019, with one key upgrade: a larger screen. By bumping the screen up to 10.2 inches without making the tablet any bigger (nor more expensive) Apple has just made its budget tablet

    Full Review
  • GizmodoAdam Clark Estes on October 1, 2019

    The New Cheap iPad Is Better Than EverIf you want to buy a brand new iPad for not much money, the choice is obvious: get the new 10.2-inch, seventh-generation iPad. It's a great value! Unfortunately, however, Apple is not in the bargain business. Although this iPad is now closer in

    Full Review
  • The VergeRating, 3.8 out of 5Dieter Bohn on October 4, 2019

    Apple iPad (2019) review: no competitionIt is, as you have no doubt guessed, an iPad.

    Full Review
  • EngadgetRating, 4.3 out of 5October 9, 2019

    Apple iPad review (10.2-inch, 2019): Bigger, slightly better, still greatApple's new entry-level iPad packs a new, bigger screen and a magnetic Smart Connector. It's no faster than the model it replaces, which sometimes feels limiting, but its blend of improved software, long battery life and a great app ecosystem

    Full Review
  • Digital TrendsJulian Chokkattu on December 6, 2019

    Apple iPad 10.2-inch (2019) review: iPadOS makes this a winnerApple's latest update to its tablet lineup is the iPad, its entry-level slate that costs $330. What's new here over last year's iPad? There's a slightly larger 10.2-inch screen and support for the Smart Connector. But those changes aren't what

    Full Review
  • 9to5mac.comBenjamin Mayo on July 9, 2019

    Report: Apple starting production of new 10.2-inch iPad in July, 16-inch MacBook Pro coming in fallThe rumors around the redesigned 16-inch MacBook Pro continue to flow in. A report today via Economic Daily News suggests that the new laptop will enter mass production in the fourth quarter. The previously-rumored 10.2-inch iPad is also

    Full Review
  • Phone ArenaPeter Kostadinov on May 7, 2024

    Apple iPad Pro M4 11-inch vs Samsung Galaxy Tab S9: Small but mightyPsst, you want to buy a flagship tablet in 2024? Here are the two most exciting options.

    Full Review
  • T3Rating, 4 out of 5Robert Jones Matthew Bolton on November 18, 2020

    Apple iPad (2019) review: the new iPad 10.2-inch is the best cheap tablet you can buyApple's new cheapest iPad brings the biggest physical change in years to the budget option

    Full Review