Customer Ratings & Reviews

Looks like new and works great. I’d buy again when I can.

Immediately after charging Ipad, battery started rapidly draining without usage. Returned and got a refurbished one directly from Apple with came boxed as new, with a new battery and newer model for $40 more.

Super Fast Shipping! Product Description was on point

The iPad did not come with a charger block. My other one came with everything

Nice to buy at lower price but couldn’t gift for Xmas a brown box and ipad inside. I assumed it could of came in apple box and charging cord but I assumed wrong.

Refurbished does not work well. Would not allow side transfer from another device.

I bought two of these tablets, i just received them today, but the order was incomplete due to one ipad having ONE charger, when i fact i ordered TWO TABLETS, i call customer service and they tell me they purposely only sent me one charger because the tablets are refurbished so of they feel like it they may or may not add a charger to the ipads. I was so furious because one my order was incomplete and 2 The one charger they did give its not even apple!!! So its not original! My tablet took foever to charge and the charger was overheating. First and last time i purchase from this place !!!!

Terrible, so not buy refurbished from Best Buy. They are junk. DO NOT stay charged

Works as expected, but was sent with wrong charger block. Cord was usb-c to lightening but the charger block was usb.

Bought this used iPad for my granddaughter. It works great. It’s in great condition.

So the iPad only lasted a month before i tried to use it and realized it was a brick. Won't turn on at all. I guess this is what I get for purchasing refurbished. Best buy doesn't back their products so buyer beware!

I returned this product because I learned from the Geek person (Noble in Braintree) that it was defected. I received no apology. I bought a new one and asked the Geek and manager to help me to set up the IPad since I was disappointed with my experience, but they only try to sell Total membership or charge me for the set up. No interest in customer satisfaction. This was the worst buy rather than best buy.

If you buy a refurbished tablet , there should be some kind of warranty if not issued through Apple . Then Best Buy should issues some kind of in store warranty, since the store sales the refurbished IPad/Tablets on their website. If the company doesn’t want to have a limited warranty then maybe reselling aren’t a good thing!

Highly disappointed in my purchase! I was sold a refurbished IPad with a plastic aftermarket screen. Cracked literally days after delivery. Quality was soooooo terrible. I feel robbed and will not purchase anything else from Best Buy!

Garbage… battery doesn’t hold a charge and they’re not letting me return it.

Received wrong charger with my order, for the price of refurbished item should at least come with correct charger. Have as gift to only hear she can’t charge it.

So far a good purchase for me except they included the wrong cord to charge the iPad

Not what I wanted and had discussed with the rep over the phone. It did arrive sooner than the expected date.

Works great! Item performs & looks like new! Great purchase!

Only had it for a short time and it doesn’t want to turn on. Best Buy can’t even help with getting it replaced because it’s “refurbished”. Why sell products that are going to break down.