Customer Ratings & Reviews

Like it was brand new, wish they had it for the same price I’d buy another!

However, i waited to purchase from bestbuy so it would be covered under my protection plan. I asked many questions about the coverage. When the screen broke, it coat me almost as much as it did to purchase the item.

While nervous to purchase an older model, this model was perfect as a gift for my sister for Christmas. She has had problems, loved the combo with the pencil and I am just thrilled she loves it. You could not tell it was refurbished.

Excellent! Great customer service and nice product for a great price!

As described on the site and its work performance is great

I bought this item to Serve one function For my dad who uses it for recording his music In a live studio setting and it is perfect!

It works just like brand new. I'm very satisfied. I would buy it again

The listing is incorrect, or I was sent the wrong item. I received a 7th gen 32gb, but the item was supposed to be a 9th gen 64gb. Buy at your own risk.

Thanks to Rory of the Geek Squad for helping me setup the iPad. For the price, this refurbished iPad was definitely a good buy.

The ítem is in a good condition the only detalles is that are stuck a lot of hair around the screen and in the edges, too difficult to remove them.

My daughter loves it and carries it everywhere. And hasn’t put it down yet

Very easy start up needed to go to store to get power cord wrong one sent with I Pad.

My IPad is amazing! Can’t seem to put it down. It also came with a bunch of freebies too! Apple Music, Apple +, and Apple Arcade!!!

It was a ideal christmas gift for a young granddaughter starting out on her first ipad.

I ordered the Generation 9 64 GB and received a Generation 7 32 GB.

Received the device just as I ordered. Bought for my dad in order to upgrade his decades old tablet with a broken screen. Everything works as promised and he’s enjoying!

The reason I am only giving two stars for these purchases has no relation to the apple products but has everything to do with Best Buy’s customer service. This product was ordered on line for my wife’s sister who resides in Florida, my wife and I reside in South Carolina. The Best Buy rep I spoke with on the phone helped me complete the purchase. I informed her this was a gift that would be sent to the Best Buy in lady lake Florida where my sister in law would pick it up. The rep on the phone said no problem and took all of my sister in laws information. When the product reached the store in lady lake Florida I received an email telling me it was ready for pick up. I called the store to let them know that my sister in law would pick it up. The store rep informed me that I had to pick it up because my name was on the receipt also that the cover I had ordered for the iPad was not received. It two weeks of frustrating phone calls before my sister in law was allowed to pick up the device because of dare I say incompetent customer service. I for one will never use Best Buy again!

Perfect gift for my sisters 21st birthday would definitely recommend.

Christmas gift for Granddaughter Violet she loved it!!

Looks good and it was delivered quickly. I got it for my 6 yr old daughter for Christmas!