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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 396 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Geek Squad Certified Refurbished 10.2-Inch iPad with Wi-Fi - 64GB for its excellent performance, near-perfect condition upon arrival, and great value. Many appreciate the battery life and ease of use. However, some customers have reported issues with the screen quality, receiving a product with less storage than ordered, or receiving an earlier generation of the iPad than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 396 reviews
  • Rated 5 out of 5 stars

    Review!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it it’s very good if your looking for some that’s like a 10th gen but don’t have it in the budget

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works as it should!! Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Purchase, Like New Condition

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in Amazing condition and worked perfectly. Was beyond impressed. Super fast, amazing features, and all at an amazing price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iOS ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great quality for the year my niece loved is at her Christmas gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tablet thank you guys so much I couldn’t ask for a better one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it 10/10. I got it as a gift for someone and there face lit up as they thought it would would be smaller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet for my 4 year old granddaughter. I bought two one for each of my 4 year old granddaughters. They love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iPad and no problem with delivery and system work pretty well

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Given older crappier model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !!BEWARE!! I was given a 5th Generation iPad with 32gb instead of the 9th generation 64gb I paid for despite the box listing the correct information. Some one is either really careless over at geek squad or is running some sort of scam they’re hoping people will not realize.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Totally Got Scammed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a space grey 64 GB 9th generation iPad and got a rose gold 32 GB 7th generation iPad. Count your days Best Buy, you just made an enemy!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Kids Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Apple iPad for my 6-year-old, and overall it’s great — easy for them to use, bright screen, responsive and solid performance even with multiple apps. Setup was quick and iPadOS feels intuitive at this age. The built-in Screen Time and Downtime tools make setting limits and quiet hours easy to manage from my phone — I can block apps at bedtime or set daily use allowances. Downtime helped enforce breaks and reduce endless screen scrolling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    iPad 10th gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son he really enjoys it. Everything works just had it for about 3 months now and runs smooth. The battery holds charge very good. I recommend it for anyone on a budget looking to buy an iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Much needed upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded my iPad with a refurbished newer model. I have no complaints. It works better than my last one and has more features. I don't have an iPhone or any other Apple products so I only use mine to communicate in specific group chats that I would otherwise be excluded from. Oh yeah, and I have a few AirTags for family pets, cars, luggage etc. It helps me keep track of those things as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good refurbished Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. Easy to use. Large screen. No problems setting it up and using the Ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Like-New iPad Steal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels brand new with full warranty! Smooth performance, vibrant display & long battery. Geek Squad refurb is top-notch. Best value iPad ever!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Best value purchase you can make!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond happy with this purchase. I wanted an iPad to handle some web surfing, music and movie streaming, and as a larger screen for viewing reference images for my amateur art. This 9th gen iPad has more than enough computing power and speed to handle everything I've asked of it so far. I've had a lot of browser tabs and applications open at once with no problems. The screen clarity is great, and it's able to stream music and video at speeds consistent with my wifi speed, so no pauses mid-stream to buffer. I haven't tested the battery from full charge to dead yet, but using it a couple hours a day and keeping it in standby mode has lasted at least 4 days before I've chosen to charge it (before hitting 0%). The tablet itself arrived looking brand new and well protected with a power cord and wall charger. I feel like I got a steal of amazing value with this deal!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great price. Great quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement for my son’s iPad and didn’t want to go down the route of buying a new one. We decided that a refurbished unit would be much better options. I was able to find a refurbished unit at my local Best Buy and it was available for pickup right away. When I picked up the unit it was packaged properly and it was in really good shape considering it was refurbished. The unit was clean and was in generic packaging. They had included a good quality (not original) and much longer charging cable (no power brick which is pretty standard nowadays). We had no issues setting up the iPad and getting it synced. Overall a very good experience and very good price and quality for a refurbished unit. I would recommend looking into a refurbished units from Best Buy if you need a quick, less expensive, but good quality replacement for yourself or for a kiddo.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Excellent Refurbished iPad – Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished 10.2-inch iPad looks and performs like new. The display is sharp, the A13 chip is fast, and battery life is solid. Setup was easy, and everything runs smoothly. For the price, it’s an outstanding deal—perfect for everyday use. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Used iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad works great and came in excellent condition. Battery stays charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to manuever. Large screen and shipped quickly to my home.

    I would recommend this to a friend
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