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Customer Ratings & Reviews

Your price for this item is $379.99
The previous price was $599.99

Customer reviews

Rating 4.4 out of 5 stars with 94 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Rating 4.5 out of 5 stars with 20 reviews

Customers are saying

Customers are enthusiastic about the Geek Squad Certified Refurbished 10.9-Inch iPad Air's condition, price, and packaging. They appreciate that the iPad is in great condition and that the price is affordable. Customers also mention that the packaging was in good condition. However, some customers have expressed concerns about the wrong charger being included and the average battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 94 reviews
  • Rated 4 out of 5 stars

    Good but not the best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great iPad but it's an air. Almost a pro but a step behind. This model was a bid buggy, but they priced it well enough for me to give to my kiddo. Back of this model was a bit thin and easy to dimple. it would often get corrupted but was easy to fix. I wouldn't rely on it for work, but for a 7 year old it's just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Great Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ipad came in almost perfect condition, the only difference was a little dent on the back but other than that it was a pretty good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    yay :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this thing! came in absolutely beautiful condition, i use it every day to draw, stream content, take notes, etc. and i absolutely love it! worth the buy :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad Air 4th generation - Best purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad! I made the best decision buying from Best Buy because of the affordability! Best Buy has received a lifelong customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing, smooth runing product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing product. It runs smoothly and has a longlasting battery. If you plan on getting this for a kid, I recommend getting a case as the tablet is pretty light. Not that I'm complaining!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the quality of refurbished product received. Item in good shape and works well. Saved money and have a nice product to enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    School

    Rated 5 out of 5 stars

    ipad good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ipad works amazing and I have been using it for everything. Love the size and perfect for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loove ny newish ipad! Works perfectly well!! 100%

    I would recommend this to a friend
  • Pros mentioned:
    School

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vera good, love it¡¡ Im going tô use for school. ❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully Functional and Sleek with no issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was just as advertised. fully functional and serving me to the fullest as I anticipated before buying it. I recommended it to my classmates afterward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air 4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service at check out, package arrived a day early, and item was perfectly as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Beast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, I love the blue. Works flawlessly with the M1, which is probably more power than the average user needs, but for someone who runs intensive programs, it is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it’s amazing. Works great and it’s charger well.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    A Refurbished Gem Perfect for Artists

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, this refurbished iPad Air is a total steal! My wife, who's been into digital art for over 15 years, is absolutely loving it. The Rose Gold finish? Classy as hell. The 10.9-inch screen is killer for her art projects, and the 64GB storage is more than enough for all her sketches and apps. Wi-Fi's rock solid too. Seriously, you'd never guess this thing is refurbished; it's like brand new. She's stoked, and so am I!

    I would recommend this to a friend
  • Pros mentioned:
    Packaging

    Rated 5 out of 5 stars

    10/10 Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily use my iPad for school, I think it is great to take notes on. The clarity and resolution is amazing especially when I am downloading PowerPoints. Overall it’s a great product it definitely makes studying easier especially on the go. On a side note, I brought mine refurbished by bestbuy in order to save $$$. I haven’t had any issues whatsoever. The iPad works as if it’s brand new and there was not dents or scratches when I received it. Packaging was tightly wrapped and compacted for transport.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad air 4!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product a lot. It runs games and stuff I need for school very well. However, I don't like how hard the screen is to clean even with a microfiber cloth. So i would recommend for college students, however probably get a 250 gb and not 64 if youre using it for work or school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance and Screen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey folks! So, I snagged the iPad Pro 12.9, and let me spill the beans. Here’s the scoop: This thing is lightning-fast. Seriously, it zips through tasks like my morning coffee disappears. Editing photos, sketching, or binging Netflix—it handles it all. The screen? Oh boy. Colors pop, and the resolution is sharper than my wit. Whether I’m working or watching cat videos, it’s a visual feast. The cameras surprise me. Scanning docs? Check. Capturing moments? Double-check. Plus, the LiDAR sensor adds depth (fancy, right?). Now, here’s the catch. iPadOS still has its quirks. But hey, it’s like that one friend who’s a bit odd but lovable. Yeah, it’s an investment. But if you’re into creativity and productivity, this tablet’s your sidekick.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Packaging

    Rated 5 out of 5 stars

    Excellent iPad Air 4!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived in exceptional condition (tiny scratches were visible under direct light), the packaging was solid (20W charger and cable included), and the iPad cane charged at >70%! Fast shipping too!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a certified refurbished. It looks pretty much in excellent condition. It’s a little glitchy between the keyboard case connection and the iPad itself at times but this is my first time with an iPad so maybe that’s normal. Overall this was a crazy deal because iPads are way overpriced brand new.

    I would recommend this to a friend
  • Cons mentioned:
    Wrong charger

    Rated 4 out of 5 stars

    Great iPad so far but examine contents carefully

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPad appears in excellent condition and so far performs well. The only gripe is that they sent the wrong charge cord. This is a type c and they included a type c to lightning cord (should be a c to c). Examined the contents at the store but did not notice it was the wrong one. Went back to store but they said they could not replace the cord but I should call corporate - just for a cord. Seriously. Moral of the story - examine contents CAREFULLY.

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.5 out of 5 stars with 20 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about durability, design, performance and screen. Editors are less positive about storage and camera. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 89/100 = Very good quality.
  • TechRadarRating, 4.5 out of 5James Peckham on June 7, 2021

    iPad Air 4 (2020) reviewThe iPad Air 4 (2020) is a powerhouse slate that makes it difficult to justify opting for the iPad Pro when this model offers so much for a lower price.

    Full Review
  • The VergeRating, 4 out of 5Dieter Bohn on October 21, 2020

    Apple iPad Air (2020) review: take it from the ProIt costs a little more this year, but if you're going to keep it for five years, it's the one to get.

    Full Review
  • Tom's GuideRating, 4 out of 5Henry T. Casey on June 23, 2022

    Apple iPad Air (2020) review: The best tablet for most peopleOur iPad Air (2020) review shows how Apple has made one of the best tablets ever, thanks to its A14 Bionic speed and Magic Keyboard support.

    Full Review
  • Digital TrendsRating, 4 out of 5Andrew Martonik on November 4, 2020

    Apple iPad Air (2020) review: The iPad Pro for everyone elseThe iPad Air is the perfect middle-ground tablet. It's vastly nicer and more capable than the base iPad, but more reasonably priced than the iPad Pro.

    Full Review
  • Ars TechnicaSamuel Axon on November 10, 2020

    iPad Air 2020 review: Semi-proThe iPad Air offers most of the best iPad Pro features for less.

    Full Review
  • Laptop MagRating, 4.5 out of 5Phillip Tracy on October 21, 2020

    Apple iPad Air (2020) review: This is the one to buyThe iPad Air (2020) is the best tablet for most people

    Full Review
  • Tech AdvisorRating, 4.5 out of 5Lewis Painter on November 10, 2020

    iPad Air (2020)The iPad Air is a huge improvement on the 2019 variant, but it's also much more expensive.

    Full Review
  • Phone ArenaRadoslav Minkov on October 27, 2020

    Apple iPad Air (2020) ReviewThe 2020 iPad Air has the design and power of the iPad Pro, while keeping the cost lower by removing bells and whistles most users don't need.

    Full Review