Customer Ratings & Reviews

When I first read the reviews I was scared to purchase this iPad, but it's actually pretty good. There were no cracks or dents. The battery is great; it charges fast and dies slow. It lasts a full day of classes and it is great for playing Roblox. I was also surprised to learn that it has Apple intelligence which I don't really use but it's still nice to have.

I really like the iPad and my kid is playing well on the iPad no glitches no problems it just works fine.And sometimes I use it for my work and it really holds up.Its a really good iPad must buy.

Screen is non responsive in 2 areas. In apps the links will not work. I have done all suggestions found online to resolve the issue but am fearful it might be a software problem. Now that I have everything setup and the iPad is in use it is hard to face it that it needs to be returned. Not happy with the iPad Air 5th gen geek squad approved used.

Got this to replace a 64GB iPad Air 4th Gen. because 64 GB is not near enough drive space today. Geek Squad refurbished is a great deal and with my trade-in it was even better. Works just as well as new and in great condition. I've had it for over a month and haven't had any issues. It's an excellent value for top tech and I would buy refurbished again.

This was a birthday gift that did not disappoint. My daughter had a iPad mini that she loved however she found it to be too small. Being able to to trade that in and up grade to a larger iPad was very effortless with Best Buy I recommend their customer service in person and online I utilized both to get my needs at the time completed.

The resolution was excellent my daughter love it for play and study

Did not come in the original box or packaging or with the original cherger but that is to be expected. But for the discount it is worth it for sure! My product came in with minimal wear only one miniscule scratch on the screen but its barley noticable. Its perfect for college and affordable!

Overall good value. Everything has been in great condition except the battery doesn't hold a charge very long while in use but will sit in stand by for days at a time on a single charge.

Feels like a giant I-phone. Having trouble getting my iTunes to load to my iPad. Online instructions are talking about parameters that don’t exist.

Great iPad, it wants me to write 50 characters to qualify for the gift card. So here we are

Very happy with this product and new applications I have access now

for a used product it works well. I didn't expect the dents and scratches but it doesn't affect the product working properly.

great condition, overall performance for my assignments

Bought it geek squad refurbished and was unsure about such an expensive purchase being refurbished however once i unpacked it it was flawless and no a scrach anywhere. So happy with my purchase i got an ipad air for the price of a new regular ipad. Use it almost everyday, would do it again a heart beat.

Very good product, did come with a small scratch on the screen but it is a used product at the end of the day...

This iPad I bought for work and it’s the Best Buy.

So far I love it. it looks and works like a brand new iPad for a cheaper price. Don’t hesitate to get refurbished items from BestBuy. I haven’t had a bad product yet and it’s been years

Excellent conditions and works perfect. Same quality for less.

Got this iPad for college and has been doing good, definitely run a battery script to see how many battery cycles it has, as well as max charge, mines came at exactly 80% battery health. Even then battery does hold up good, but if you need the best battery possible buy new. Over all good though, also considering getting a matte/paper like screen protector cause light and smudges

Amazingly fast iPad. Because it's refurbished I was looking for any flaws but it was just perfect, brand new almost. I was provided a really nice long lenovo charge which fast charges. Overall a great buy.