Customer Ratings & Reviews

Arrived like new. I do not see anything that would have led me to believe these were used. They did come with chargers that are not apple branded.

I love it and i find it helpful for everything school to work.

Saw this iPad Air and I thought to myself wow what a deal. I never owned an iPad so I was really excited. I even but the pencil that goes with it it was delivered and the pencil doesn't work with it I tried everything turns out this iPad they gave me it's 9th generation! And I didn't even realize it till it was too late! Instead of having the 15-day return I only had 12 because it took 3 days for it to be delivered so that's 3 days I couldn't even look nor have the iPad physically! Luckily I paid this thing with PayPal so they could shove it down their throats when they say no you can't return it

Great Experience! i love my ipad and everything about it!

This was a purchase that I was skeptical about but it was completely worth it. I recommend to all that are considering going this route.

It was the worst mistake to purchase from Geek squad. Its charging port wasn’t working plus bad condition from back and i gifted it to someone abroad. Such a shame when the opened it and try to charge it. Had to purchase brand new 6th Gen. I would suggest always purchase new gadgets rather then used especially from geek squad.

I ordered this specific ipad and got it delivered super fast. But once I opened it the power button was cracked and it took me a trip to best buy to get it sorted out I had to buy a new ipad because I used my previous ipad for school which I traded it in for this one just super disappointed with how it came

iPad was banged up and was in extremely poor condition.

Bestbuy shipped the charger and cord on top of the glass(even though the box had its own charger compartment) so during shipping the metal usb scrapped the glass. Best part is the cord they sent me is the wrong cord for the charging brick. Geek squad really disappointed me on this. Not sure I'd ever order a refurbished through Bestbuy after this.

It was broken, I would like it if you would send it to me again, it's no good.

For reference, I’m coming from an iPad 9th gen, so the iPad Air 5th gen is a major upgrade in terms of specs/hardware. The interface is snappy and fast, and the battery life so far seems great. I’ve successfully taken the tablet to conferences and events, and it holds up very well throughout the day taking notes. The screen had some minor imperfections after cleaning it thoroughly, but with a textured screen protector (think paperlike), it looks flawless. I’ve added a logitech case and apple pencil (2nd gen) and both work perfectly with the connectors. The box came with a decent length usb-c cable and charger brick. I think the brand varies sometimes, but in my case, I got both apple original versions of cable and brick. I’d definitely recommend buying from Best Buy’s refurbished program again, especially with how expensive brand new apple products are these days! My only annoyance is that this iPad is “apple intelligence ready” which means that I’ve lost about 7gb of storage to a mysterious “apple intelligence” block that cannot ever be uninstalled, even if I don’t want to ever use apple intelligence. For a tablet with only 64gb, that’s more than a little annoying, so something to keep in mind.

Better than expected, workin well, no battery issue, no scratches.

Initially, I was a little skeptical of purchasing a refurbished device but I am glad to say so far, there have been zero issues over past 5 months. To note, refurbished products do not come in an apple box, they are bubble wrapped in a best buy box; I also receive a charging cord with the device. There were no scratches or dents, battery health like brand new. I connect bluetooth devices seamlessly, honestly performing like a brand new iPad fresh from the box. Overall, a quality purchase, would definitely recommend.

Works well for my purpose. Looked great and worked perfectly out of the box. I'm going to keep an eye out for more refurbed bargins.

I was a little nervous to buy a refurbished one, but I had a brand new iPad at one point and I cannot tell the difference between these two they run the same. It isn’t slow and even if there was a problem, there’s the Best buy guarantee!

This was in like new condition, not even a fingerprint. Works perfectly and even came fully charged. The cord included was actually an 8 foot too. Great deal!

Solid performance – It uses the A14 Bionic chip, which delivers very good performance for browsing, streaming, gaming, multitasking. Reviewers found that even “heavy casual” use is smooth. Good battery life – In testing, it lasted around 10–11 hours of continuous web use. Great for everyday tasks – Given your workflow (gaming community, documents, spreadsheets, Discord, etc), this tablet is very capable: for watching streams, playing mobile games, running apps, and using it on the move it ticks many boxes.

Very happy used item that runs like new no blemishes

I had been searching for an ipad and i knew i wanted an Air. I just wasnt sure whch generation. Whem i found this one, i instantly fell in love with it, especially for the price! It arrived quicky amd worked perfectly. Ive been using it for school and i havent had any issues. I highly recommend it! I even bought the apple pencil, which i also recommend getting.

It is a good Ipad!! I have a pink ipad air 5th gen and it is amazing. I use it for notes for school as well with watching shows and stuff while working in homework. I had to buy one for my mom and sister… lol. If you’re debating in getting one for school this is your sign to get it, it’s very useful!