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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $599.99

Customer reviews

Rating 4.1 out of 5 stars with 109 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished 10.9-Inch iPad Air's overall performance, condition, and speed. The price is also acceptable to many. However, some customers have concerns regarding the screen quality and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 109 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great alternative to New!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad works great and has no blemishes. It was a great option after my previous gen iPad Air screen died and was quoted $350 to replace the screen.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Terible Packaging + Looks so used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, the package came with no box and wrapped with bubble wrap. I understand that this is refurbished, but really? And it came with no charger, and nothing. Just an ipad. The ipad is sxratched up, and just looks terrible. Buttons are also sticky and disgusting. Please dont buy this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Great iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition - seems like a brand new iPad. Came with charger and block. Crazy good value for great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues with it ever. able to work from home with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Very good little computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 17 yr old son for xmas. Works great, and a big improvement upon his old iPad, and even his old MacBook. Opted for lower storage, will hook up external drive.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    great iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a nice price for a refurbished iPad. Delivery was fast. iPad is just like new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like new - but a little cheaper! Thought I would miss the box, but happy I don't have another one to add to my collection

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good ipad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ipad, price was normal. It came with original charger but not original cable and a little scratch

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Scratched screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but had a faily large (about 2 inch long) deep scratch on the screen. Deep enough you can feel it with your finger nail.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great DEAL.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good value. Works great, easy to set up. Just needed one as a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished IPad Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like new and almost looks super new! It did come in a regular boxing. Cute packaging but not the original apple packing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely worth the savings it works perfect and there is just a little nic in the side piece not even visible with a case on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refurbished iPad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never again disregard refurbished products, at least when they are from Best Buy! Initially designated for a seldom used role, I was so impressed with it once I used it that it is now the primary iPad I use and I will soon be buying another one. HIGHLY RECOMMEND

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice condition. Matches description and everything was on time and looks good. I love this ipad!

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was nice, But it has a big dent in the case right at the camera. i will need to see if it give me a problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast as Heck, Great Form Factor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm loving this iPad. The 10" screen is perfect form factor for a tablet. I also REALLY love that it's easy to use it as a second screen with Apple's continuity. Using it as a second screen is a breeze. I'd be remiss if I didn't mention the USB-C port. It's SUCH a nice update to be able to use a generic USB-C cable on it, rather than needing a lightning cable. I'm using this with the iOS 18 beta, and it works flawlessly so far. I couldn't be happier with this purchase - it's my go-to device for sitting on the couch at the end of a long day and doing some reading where I can use a bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad Air

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first iPad it’s been amazing! I’m still figuring it out and making it work for me, but so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted to my mother, as a computer variant with similar controls to her iPhone. Utilizing the storage to eliminate iCloud usage. Unit shipped on schedule, arrived as indicated with little to minor blemishes, along with its included accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my iPad mini for this iPad and it’s amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cheaper than buying it new and it came in a condition that i couldn’t tell if it refurbished or not. Great product!

    I would recommend this to a friend
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