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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 194 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and condition of the Geek Squad Certified Refurbished 10.9-Inch iPad Air, noting that it often arrives in better condition than expected and functions well. The device's speed and ease of use are also appreciated by users. However, some customers have expressed concerns regarding the screen quality, battery life, and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 194 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The does more

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am happy with all the advantages of this air over the basic new ipad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I mainly use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is good value for money and suitable for the current economic situation. However, I have not yet fully tested the system at 100%. For example, I haven’t watched movies or YouTube videos for more than 20 minutes yet, as my main usage so far has been reading PDF files, using ChatGPT, and browsing Facebook. Thank you for providing the price history since 2022.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Very good little computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 17 yr old son for xmas. Works great, and a big improvement upon his old iPad, and even his old MacBook. Opted for lower storage, will hook up external drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    10/10 would definitely buy another one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great, Bought it for my fiancé for her birthday and she loves it. Wont stop playing blockblast on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad’s condition was pretty good the only issue was that it had minor scratches. My biggest issue was that I thought it was going to come inside an Apple iPad box and it did not. The iPad came in a regular box wrapped in bubble wrap and also came with an android charger. If I didn’t buy this as a gift it would be great overall!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished is a great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would never know it was refurbished. It is just like new. I’ve had it for a while now and it works great and have had zero problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice works good my kids really enjoying it and love it so much i had to buy another

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Happy teacher, happy life.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful iOS upgrade from my gen 1 iPad Pro. New pencil “2” works great for annotating/grading papers my students turn in on Canvas. Handwriting recognition works amazingly well, so much I don’t need a keyboard, I can just scribble in text boxes for written commenting. Didn’t need cellular as I have a cell plan with hotspot to use on the road. WiFi 6 works well too. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gadget!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This s a great product, it performs perfectly, and budget freindly! I m not a gamer, ( i belive you can play certain games on it) i love the size, i use it for daily tasks, note taking , watching sth.., not sure why one would by a new ipad air! Seriously! Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    M1 is still very capable in 2025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For day to day use cases, m1 ipad air is still very capable. Highly recommended at its price point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome iPad! Works just like my iPad Pro. Battery life is a little bit lower though.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    great iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a nice price for a refurbished iPad. Delivery was fast. iPad is just like new

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Great for simple streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great price for an M1 powered iPad but the storage is not adequate for 2025. Look for refurbished M chip iPads with a minimum of 128GB or even better, 256GB storage today. For my purposes, a YouTube/streaming device, the internal storage works but don’t expect to save multiple files, photos, or games on it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best iPad for the money right now!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The M1 iPad Air has gotten so cheap that it makes no sense not to buy. Combined with the awards from my BestBuy Plus, I got this iPad refurbished for a little under $300 and it arrived basically brand new. It's fast enough to handle anything I can throw at it and more! Very satisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know what I was getting with a refurbished iPad. I didn’t need anything spectacular. The iPad does have a few scratches but are minimal and can’t tell when using it. Otherwise great condition and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I LOVE my iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPad to be more productive, and it has not disappointed. I saved a ton of money buying it refurbished, and I use it everyday, all day. I got the pencil with it and that too is perfect. It’s good as new, and I haven’t seen any signs of previous use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tablet at its price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This table is great for both work and leisure. It’s a versatile and enjoyable tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems brand new. Perfect condition exactly what I was expecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Great value for the price, was looking for a reasonable upgrade from an iPad 6th gen and this is perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super quick and works perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My I pad came in very quickly and on time and worked perfect! I have had trouble with buying buying used technology in the past, but this felt like I was buying it straight from apple. Great buy!

    I would recommend this to a friend