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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $799.00

Customer reviews

Rating 4.2 out of 5 stars with 32 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Geek Squad Certified Refurbished 11-Inch iPad Pro's performance, describing it as fast, efficient, and perfect for multitasking. The screen quality also receives high praise, with comments focusing on its flawless appearance and ability to produce great images. Positive feedback also highlights the device's excellent battery life, enabling all-day use on a single charge. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 32 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really great the iapd is flawless performance is perfect !

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    refurbished ipad review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it didn’t come in the apple box, the ipad itself was in perfect condition and has given me no problems whatsoever. I s had it for probably a year now! It works great and it’s pretty high speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Ipad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just sharing.Bought this in July still now I super love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basically brand new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, literally brand new. No scratches, no buffing. Came with a charger AND a block. LOVE IT SM. saved me mad bread.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurb looks & operates like new

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and operates like new - super happy with purchase. Great BF deal and packed very secure.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished what a joke

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didnt refurbish anything on this. Screen is all scratched up, there is a chunk of aluminum missing. Back is all scratched. Absolute joke

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Screen quality

    Rated 5 out of 5 stars

    Excellent performance, minor cosmetic wear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Pro runs like new—fast, smooth, and handles multitasking well. Face ID and the display are top-tier. As a refurbished unit, mine had a small scuff on the back, but the screen was flawless and battery life was strong. Great value for the price, especially if you pair it with a Pencil or keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 3 out of 5 stars

    Misses the "Clean" mark, but functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Certified Refurbished describes itself as professionally cleaned and repaired, and that wasn't the case here. The iPad arrived with a brown sticky liquid all over the back, and took a good 20 minutes or so to clean. There was nothing in the shipping box that could've leaked a sticky liquid, so I can only assume the iPad wasn't actually cleaned before being sent. Regarding the actual condition of the iPad, it's 8/10. The screen looks like new, the body looks okay, but the glass logo on the back had a large scratch from end to end that is very visible even from a distance. Given the iPad was always going to be attached to a Magic Keyboard in my use case, I elected to ignore it, but keep in mind if you're expecting a clean iPad. The iPad comes in a brown box with an original Apple 20W charger, USB-C cable, and an Insignia Lightning cable for some reason. You get a 90 day warranty through Geek Squad with this, and cannot add AppleCare+. The battery health of the iPad was 93% upon unboxing with 106 cycles, which was determined by looking at the Analytics data files since this iPad doesn't show the health in settings. Overall, if this is the lowest price you can find around, it's acceptable, but I'd eyeball Apple's Certified Refurbished program for the same tablet. It's around $80 more expensive there, but you get 1 year of AppleCare directly with Apple, a new battery, and a guaranteed "like new" appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    iPad Pro 4th gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my iPad Pro I loved because it’s super fast you can take great pictures from it and it’s got a good amount of storage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad didn't bring their A game.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 3 stars because everything was perfect until I found 1 flaw that forced me to return it. I didn't get my SmartCover until a week or 2 later and it was only then I found the problem. Other than that the iPad met or exceeded all my expectations. I suspect this iPad was originally returned for just this reason and either it wasn't correctly documented or the Geek Squad didn't read it. That it was stripped down (no cover) and everything except that was inspected and tested.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Trusted iPad Pro M2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not handle the eye strain of the M4 dual OLEDs so I got this used M2. It is perfect. As long as the display and battery last I am perfectly fine with it. Hopefully they will update Airs with single layer Oled and FaceID. That would be ideal.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Keep a charger on you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad Pro is very fast and efficient, however the battery life is poor on these models. They drain very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen quality

    Rated 5 out of 5 stars

    Nice Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tablet available. Screen looks great and the performance is spectacular.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best iPad Yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own two of these and purchased a third. It is really the perfect iPad from a size perspective and I like the fact that Apple reduced the size of the bezel. It gets great battery life and I am able to use the device on a single charge for almost the entire day. But I would obviously purchase again and do recommend the device.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    As good as iPad get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as iPads get. Fast chip great screen and just everything you want from a tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad. I upgraded from an iPad Pro 2017. Love it. Bought the Apple case and keyboard too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad Pro m2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad works great I use it everyday. Only one small scratch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ipad pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ipad for every day use,plus great for work also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice, totally worth it! the ipad was basically mint condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great iPad conditions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived very fast, its in great conditions, and works perfect, not issue at all.

    I would recommend this to a friend
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